Sr. Supply Chain Associate Job at Amgen (Sofia)

Sr. Associate Customer Experience & Engagement – GCX Order-to-Cash (GCX-OTC)

The Customer Experience & Engagement Sr. Associate is a customer-facing role res...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

5–8 years of experience in customer service, order management, order-to-cash, supply chain, or contact center operations
Experience in B2B and/or B2C environments preferred
Exposure to GxP-regulated environments (GMP, GCP, GDP) is a plus
Familiarity with SAP, Salesforce, and related digital platforms preferred
Bachelor’s degree preferred (or equivalent professional experience)
Experience working with global teams or U.S.-based companies is an advantage
Excellent verbal communication skills with a professional and confident phone presence
Strong written communication skills
Proficiency in CRM and case management tools (e.g., Salesforce Service Cloud)
Working knowledge of ERP systems such as SAP preferred

Job Responsibility

Serve as a primary point of contact for customers via inbound and outbound phone calls, email, portals, and digital platforms
Manage a high volume of customer interactions while maintaining quality, accuracy, professionalism, and adherence to SLAs
Demonstrate active listening, empathy, and strong communication skills to resolve inquiries effectively
De-escalate challenging conversations and escalate complex or sensitive issues per defined protocols
Deliver consistent, positive, and compliant customer experiences across all touchpoints
Provide proactive updates to customers regarding order status, delays, and resolution progress
Process and manage customer orders accurately in SAP or relevant ERP systems
Support end-to-end OTC workflows including order processing and validation, order status inquiries, delivery coordination, billing questions and dispute management, product or distribution complaints (within scope)
Ensure completeness and accuracy of customer, order, and transaction data
Contribute to on-time order fulfillment and cash collection objectives

Sr Associate Compliance

As a Sr. Associate Compliance, you will play a key role in ensuring compliance a...

Location

Portugal , Lisbon

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent in Life Sciences plus 2 years of experience in GMP/GDP compliance
In the absence of a Life Sciences degree, 4+ years of experience in GMP/GDP compliance
Solid knowledge of Quality Assurance, GMP, and GDP
Fluency in English
Dutch is preferred
Strong skills with word processing tools, databases, spreadsheets, and Quality Management Systems (e.g., TrackWise, Veeva)

Job Responsibility

Embedding the principles of Good Distribution Practices (GDP) and the Falsified Medicines Directive (FMD) in the EU Regional Supply Chain to ensure product quality and authenticity
Owning and managing temperature excursion records
Owning and managing minor and major deviation records, including leading root cause analysis sessions
Owning and managing CAPA and CAPA EV records, ensuring timely and effective implementation
Owning, managing, and facilitating Risk Assessment evaluations
Managing missing product notifications, including leading Event Review Team meetings when applicable
Supporting audits and inspections involving the EU supply chain, including affiliate-level audits
Supporting product recalls and annual mock recall exercises
Ensuring an up-to-date Smartsheet for minor/major deviations, CTETS, and missing products
Acting as an SME for temperature excursion assessments, deviation management, CAPA & EV processes

What we offer

Vast opportunities to learn, develop, and move up and across our global organization
Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act
Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
Flexible work arrangements

New

Sr Engineer – Supply Chain Warehouse Management

This Sr Engineer Package Software position will be Distribution Center (internal...

Location

United States , Atlanta

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Engineering, related field, or equivalent work experience
Minimum 10+ years of experience, developing workflows & config within Manhattan WMS (WMOS, MAWM) Applications, working with WES and MHE Implementations
Familiarity with modern tech stacks, API development, Google Cloud
Experience working with cloud platforms and cloud-native development
Experience with Host (ERP) - WMS Integrations using Manhattan Integration Framework (MIF)
Creative & Critical Thinking and Driving Results which are required in resolving complex projects or tasks
Excellent internal and external customer service skills with the ability to communicate effectively
Project management, analytical, troubleshooting, and critical thinking skills
Strong verbal and written communication skills
Ability to work well under pressure, independently or within a team

Job Responsibility

Serves as a subject matter expert within the Manhattan Associates suite of applications, Preferably MA Active WMS Platform
Serves as a subject matter expert for all DC Automation systems (WES, MHE) integrating with WMS Systems
Provide technical guidance in API development, Google Cloud development and support to the implementation team
Develop and support MA Active ProActive Custom changes as per business need
Collaborate with stakeholders to gather requirements and translate them into technical specifications
Optimize warehouse operations by developing and implementing best practices and process improvements
Monitor system performance and recommend improvements to improve productivity
Conduct workshop sessions to ensure effective use of the system
Stay updated with Manhattan Active new product release (innovations) in warehouse management
Self-sufficient - completes tasks competently, effectively, and efficiently based on the level of priority

What we offer

Flexible Working Schedules
Wellbeing Programs
Learning Opportunities
Community Engagement
Paid Parental Leave
Pet Insurance

Fulltime

Associate Director of Supply Chain

In alignment with the company strategy defined by the Sr. Plant Director, the As...

Location

United States , Buffalo Grove, Illinois

Salary:

150000.00 - 180000.00 USD / Year

Nemera

Expiration Date

Until further notice

Requirements

Minimum 10 years’ experience in supervision and leadership in an identical environment
Bachelor’s Degree in Logistics or similar
Has already worked in an industry with high quality requirements
Has successful experience in an identical position in a demanding industrial environment in terms of responsiveness
Has successful team management experience

Job Responsibility

Determine short term and long term monthly sales forecasts for the site
Implement action plans to achieve the objectives set by the Sr. Plant Director and implement them within the department
Decide on the organization of the Customer Service Department to ensure customer satisfaction (OTIF)
Implement procurement plans in line with inventory reduction targets
Set up the Organization needed to support operations
Define the annual budget for the Department
Ensure logistical relations with customers
Manage team (~80 people: Planning / Customer Service /Warehouse and Logistics) in compliance with HR policy (annual performance review, identification of training needs, vacation management, etc.)
Define and manage the department's operating budget and direct material budget
Define and monitor purchasing savings indicators

Fulltime

Sr. Analyst, Procurement Excellence

We are looking for an experienced Procurement Analyst to join our client's team ...

Location

United States , Pelzer

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Engineering, Manufacturing, Supply Chain, or a related discipline
Proficiency in Microsoft Excel and PowerPoint for data analysis and presentations
Strong communication skills to effectively collaborate with stakeholders and suppliers
Experience in procurement processes, including supplier coordination and category management
Familiarity with manufacturing and supply chain logistics
Ability to create and maintain dashboards for tracking and reporting purposes
Knowledge of process improvement methodologies and tools
Detail-oriented mindset with the ability to meet deadlines and ensure adherence to predefined procedures

Job Responsibility

Compile, clean, and analyze data to create detailed reports related to the Commercial Change Order process and associated tasks
Evaluate components in the Change Order process, identify appropriate suppliers and Category Managers, and accurately assign category codes
Issue Requests for Quotations to designated suppliers promptly while ensuring compliance with established protocols
Monitor and update task tracking sheets, including adding new items, overseeing timely delivery from stakeholders, and closing aging tasks
Facilitate access to technical drawing specifications and ensure smooth communication with relevant parties
Maintain team dashboards by updating information regularly to ensure data completeness and accuracy
Coordinate with internal and external stakeholders to streamline processes and expedite completion of procurement activities
Address supplier and stakeholder inquiries, providing timely responses and resolutions
Participate in process improvement initiatives aimed at enhancing operational efficiency
Serve as a backup for similar or related functions to ensure business continuity

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Sr Sourcing Manager - Indirect Sourcing

The Sr Sourcing Manager -Indirect Sourcing is an individual contributor role tha...

Location

United States , Frisco; Overland Park; Herndon

Salary:

108400.00 - 195500.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
Acceptable areas of study include Supply Chain Management/Business/Engineering
7-10 years Experience in a technology sourcing, an engineering role or similar role.
7-10 years Extensive experience managing Business Requirements, Project Plans, Project Schedules and associated project materials in a mid to large size company.
Sourcing Indirect spends categories (ideally in device insurance and supply chain operations)
Strong negotiation, program management, and stakeholder engagement skills.
Project Management
Microsoft Office
RFP/RFI Development
Contract Negotiation

Job Responsibility

Competitively sourcing technology spend through engagement of strategic suppliers and application of industry knowledge
Drafting, negotiating, project manage and executing contractual documents including but not limited to master service agreements, statements of work, letter agreements, and purchase orders
Supplier management - supporting the evolution of supplier management through supplier scorecard development and supplier quarterly business
Intellectual property licensing procurement & structural guidance
Liaise with technical personnel to interpret technical specifications to commercial and corporate financial requirements
Summarize and present business cases and agreements for executive review and approval
Also responsible for other Duties/Projects as assigned by business management as needed

What we offer

medical, dental and vision insurance
a flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support

Fulltime

Sr. Associate Customer Experience

The Customer Experience Sr. Associate, is responsible for delivering high-qualit...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Strong customer-centric mindset with a commitment to service excellence
Effective written and verbal communication skills
Problem-solving ability with attention to detail and accuracy
Ability to follow standardized processes while exercising sound judgment
Comfort working with digital tools and data entry across multiple systems
Ability to manage multiple tasks and prioritize work in a deadline-driven environment
Team-oriented mindset with accountability for individual performance
Openness to feedback, learning, and continuous improvement

Job Responsibility

Serve as a primary point of contact for customers, responding to inquiries via phone, email, portals, and digital channels
Deliver accurate, timely, and professional customer support aligned with global service standards and SLAs
Resolve routine and non-routine customer issues while escalating complex cases per defined procedures
Maintain clear, empathetic, and proactive communication with customers throughout the resolution process
Ensure a consistent, positive customer experience across all interactions and touchpoints
Process customer orders accurately and efficiently in line with established OTC procedures
Manage order status inquiries, delivery coordination, billing questions, disputes, and product or distribution complaints within scope
Ensure completeness and accuracy of customer, order, and transaction data in relevant systems
Support end-to-end OTC workflows, contributing to on-time order fulfillment and cash collection
Support clinical customer service activities, including investigational product order processing and inquiries

Sr. Production Planning & Warehousing Manager

The Sr. Manager, Production Planning & Warehousing is responsible for developmen...

Location

United States , Tampa

Salary:

Not provided

AEVEX Aerospace

Expiration Date

Until further notice

Requirements

Deep knowledge of MPS/MRP, capacity planning, and inventory management in an ERP environment (e.g. InFor, SAP, Oracle, NetSuite, Epicor, IFS)
Strong understanding of discrete, configure-to-order, or engineer-to-order manufacturing processes, preferably for electro-mechanical systems
Familiarity with AS9100/ISO quality systems and export control/ITAR requirements
Proficiency with Excel and planning/analytics tools
Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or related field
Master’s degree preferred
8+ years of experience in production planning, materials management, or operations in a complex manufacturing environment
3–5+ years in a leadership role
Experience in aerospace, defense, or unmanned systems manufacturing strongly preferred
Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required

Job Responsibility

Lead and develop a team of production planners, material handlers, and receiving personnel
Partner closely with Operations, Supply Chain – Material Planning and Procurement, Engineering, Quality, Programs, and Finance to ensure an integrated plan that supports new product introduction (NPI), engineering changes, and field retrofit campaigns
Support configuration control by ensuring planning and material flows are aligned to latest released BOMs, routings, and software/firmware versions
Provide clear status on work in process, material availability, and delivery commitments to internal and external stakeholders
Own the site production plan for unmanned vehicles, ground control systems, and mission kit product lines, aligned to customer orders, program milestones, and sales forecast (SIOP, Master Schedule)
Translate demand into executable production plans and finite schedules for assembly, integration, test, and configuration activities
In conjunction with Material Planning maintain MRP/ERP planning parameters (lead times, lot sizes, safety stock, planning BOMs) to balance availability, inventory, and capacity
Monitor adherence to schedule, identify bottlenecks and constraints (people, equipment, test assets, supplier deliveries), and drive recovery plans
Own WIP, and raw material inventory strategy for the drone factory and associated kitting cells
Design and manage warehouse layout, storage strategies, and material flow to assembly, integration, and flight-test operations, optimizing safety, space utilization, and pick efficiency

What we offer

401(k)-retirement plan
comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company
professional development funds
an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support

Fulltime

Sr. Supply Chain Associate

Amgen

Location:
Bulgaria , Sofia

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 20, 2026

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