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Merchants are at the heart of the Uber Eats experience, shaping the quality, variety, and reliability of what customers enjoy on our platform. Uber Eats Japan is now seeking a dynamic and strategic-minded individual to join as a Sr. Strategy & Operations Manager. In this role, you will be responsible for proactively designing and managing initiatives across the entire spectrum of merchant lifecycle—driving better merchant selection, performance, and engagement.
Job Responsibility:
Analyze data, synthesize insights, and distill key takeaways to inform critical business actions and decision-making
Define and monitor key performance metrics, building intuitive dashboards and reporting frameworks that provide clear visibility into business health and guide leadership decisions
Translate merchant strategy into execution by designing and implementing operational initiatives that enhance merchant reliability, engagement, and overall experience
Lead workstreams with relevant cross-functional partners (e.g., Sales, Operations, Legal) by aligning on priorities and driving key critical initiatives forward
Requirements:
5+ years of relevant experience in Strategy, Operations, Consulting, High-Growth Tech or related fields
Problem-solver
ability to tackle ambiguous problems logically using structured, data-driven approaches
Strong analytical abilities, including proficiency in SQL and data analysis to inform decision-making
Excellent communication, coordination, and stakeholder management skills
Highly self-motivated, with the ability to work independently and manage multiple workstreams simultaneously