CrawlJobs Logo
Uber Logo Uber · IT - Software Development

Sr Staff Technical Program Manager

India, Bangalore · Job Posted April 24, 2026
Apply Position
Job Link Share

Job Description

Uber’s Customer Obsession team builds the platform and AI powering world‑class support across mobile, web, and voice at global scale. We are looking for a Senior Staff TPM to lead the strategic portfolio of programs focused on architecting, productionizing, and scaling GenAI systems that resolve customer issues end‑to‑end. In this role, you will replace fragmented, manual processes with reliable, AI-driven automation while pushing the state of the art in LLM orchestration, agentic architectures, safety guardrails, and real‑time voice. We are seeking a leader who has navigated the full development lifecycle of GenAI systems and can hold a high bar for reliability and quality at massive scale. You will be the primary driver of cross-functional execution, ensuring our teams deliver a seamless, multilingual, and safe experience for users worldwide.

Job Responsibility

  • Drive Strategic Planning & Alignment: Lead the annual and quarterly planning cycles for the Customer Obsession (CO) Org. You will ensure engineering roadmaps are aligned with Uber's top-line priorities and proactively de-risk dependencies across critical adjacent orgs
  • Streamline Operations for High-Stakes Programs: Act as the 'special ops' lead for critical programs marked as 'At Risk.' You will conduct deep-dive technical audits, identify systemic bottlenecks, and re-align cross-functional resources to bring complex launches back on track
  • Enforce Governance & Operational Quality: Define the 'Definition of Ready' and 'Definition of Done' for the GenAI portfolio. You will mandate strict standards for instrumentation, observability, and safety guardrails, ensuring no service hits production without meeting Uber's global 'Launch Readiness' bar
  • Establish appropriate Communication Cadence: Design and run the operating rhythm for the org, including strategic reviews. You will own the high-visibility communication strategy, including executive newsletters that synthesize portfolio health for stakeholders
  • Mentor and Scale the TPM Craft: Serve as a foundational leader in Uber's TPM community. You will develop performance rubrics, mentor Staff/Senior TPMs, and institutionalize program management frameworks across Uber Engineering globally

Requirements

  • Experience in Large-Scale Portfolio Management: Minimum of 10+ years as a TPM or Engineering Leader, with 5+ years managing high-stakes portfolios that span multiple organizations
  • Technical Breadth in AI & Platforms: Proven ability to lead complex technical transitions (e.g., migrating legacy support logic to GenAI-driven agentic architectures). You must be comfortable leading architectural design reviews and deep-diving into LLM orchestration, evaluation guardrails, and real-time data integrations
  • Executive-Level Communication & Influence: Demonstrated ability to drive alignment among VP and Director-level stakeholders across Engineering, Product, Science, and Finance
  • Operational Rigor: Experience establishing 'War Room' protocols, daily/weekly execution cadences, and automated reporting to keep large, distributed teams synchronized

Nice to have

  • Domain Expertise in AI/ML & Customer Support Tech: Deep experience with Conversational AI, LLMs, or NLP platforms. A sophisticated understanding of Human-in-the-loop (HITL) service models and the trade-offs between automated resolution and high-touch human support
  • Operational Systems Design: Expert-level proficiency in designing organizational operating models from scratch. This includes building custom issue-tracking frameworks, automated executive dashboards, and standardized 'Global Launch Readiness' playbooks for high-risk AI deployments
  • Change Management & Org Transformation: Proven success in identifying and dissolving systemic organizational bottlenecks across a large engineering orgs
  • Strategic Analytical Rigor: Ability to perform independent root-cause analysis (via SQL or AI-assisted data tools) to quantify customer pain points. You can translate raw data into a technical roadmap that delivers measurable savings
  • AI-Augmented Productivity: A 'power user' of GenAI tools to automate TPM activities to increase the 'velocity-of-information' across the portfolio
Uber - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Sr Staff Technical Program Manager

8 matching positions

Sr. Staff Program Manager - Emerging Markets

ALSO is looking for an Senior Staff Vehicle Program Leader, Emerging Markets to ...
Location
Location
United Kingdom
Salary
Salary:
Not provided
ridealso.com Logo
ALSO
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years leading complex hardware programs (EVs, two-wheelers, automotive, or rugged connected devices) from concept to SOP
  • 3+ years in Emerging Markets or similar operating environments an advantage
  • Proven ownership of program plans & deliverables: HLPs, detailed Gantt/roadmaps, SOR/SOW, DVP&R, and gate reviews
  • BoM & cost control: hands-on with should-costing, VA/VE, Engineering Change, configuration management, and supplier negotiation to land target COGS and margins
  • Supplier/industrialization chops: APQP/PPAP, line bring-up, process capability (CP/CPK), first-article inspection, and ramp readiness
  • comfort with SKD/CKD flows and customs
  • Systems mindset: can integrate battery/BMS, motor/inverter, VCU/ECU, charger/swap, telematics, and rider HMI—enough technical depth to arbitrate trade-offs
  • Release management: experience coordinating HW/SW/FW releases, OTA readiness, and traceability from requirement → test → field evidence
  • Field & pilot experience: ran pilots/fleets with telemetry, defect triage, root cause, countermeasures, and controlled cut-ins
  • Tools & methods: expert with program tools (MS Project/Smartsheet/Jira/Confluence), change control, FMEA, 8D, and KPI dashboards (Sheets/Excel/BI)
Job Responsibility
Job Responsibility
  • Own the Product architecture definition from Vehicle to major System level ensuring requirements, new technology, hardware & software development and system integration deliver the best product-market fit
  • Own the master plan: create, baseline, and continuously maintain the High-Level Plan (HLP) and the Detailed Execution Plan across concept → design → all development phases → SOP and GTM covering technical, cost, and timing
  • Run the program rhythm: lead weekly design/technical/cost/timing reviews
  • publish actions, owners, due dates
  • manage risks
  • drive issue closure with evidence
  • Statement Of Requirements/Work (SOR/W): coordinate creation/updates of SOR/SOW, DVP&R, and acceptance criteria with Global Product, Systems/Tech teams, suppliers and local engineering
  • Supplier & component ownership: own component-level BoM (targets vs. actuals), change control, PPAP/APQP gates, and supplier readiness (capacity, quality, logistics)
  • Concept Development partner interface: orchestrate deliverables, design releases, reviews, and decision logs
  • ensure design intent matches Product-Market fit requirements
What we offer
What we offer
  • Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options
  • One Medical membership and dedicated insurance advocates
  • Rich fertility and family building benefits with Progyny
  • Flexible time off
  • 401(k) match
  • Fulltime
Read More
Arrow Right

Engineering Program Manager Sr Staff

Provides support and/or lead teams through the Engineering development process a...
Location
Location
United States , San Jose
Salary
Salary:
153500.00 - 310500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent
  • PMP/PMI certification preferred
  • Typically 10+ years experience
  • Experience designing and developing project and program planning tools and software packages
  • Excellent analytical and problem solving skills
  • Demonstrated business acumen, understanding of organizational strategy, and successful experience managing all aspects of cross-business unit programs
  • History of innovation with examples of developing new technical, engineering and/or manufacturing processes
  • Excellent written and verbal communication skills
  • mastery in English and local language
  • Ability to effectively communicate program management architectures, plans, proposals, and results, and negotiate options at business unit levels
Job Responsibility
Job Responsibility
  • Manages and leads key programs involving multiple functions and program teams to drive the engineering development and implementation process for multiple products or service offerings for a Global Business Unit
  • Directs the development of overall program strategy, budgets, resource allocation plans, and general program requirements for the Global Business Unit
  • Manages activities of supporting program teams and internal and external development partners
  • ensures alignment with unit strategy and owns responsibility for overall program profit and loss management
  • Communicates program progress, escalations, and issue analysis to product stakeholders
  • collaborates with business unit management and internal manufacturing and development partners to recommend and implement changes to products, processes, or business practices to drive continuous improvement and manage program costs
  • Drives innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing engineering organization
  • Reviews and evaluates program plans and guidelines for compliance with program management guidelines and standards
  • provides tangible feedback to improve overall program management quality and results for the organization
  • Leads and provides guidance and mentoring to less-experienced staff members to set an example of program management innovation and excellence
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Learning Management System, Sr. Program Manager

This role will be responsible for the design, implementation, administration, an...
Location
Location
United States , Columbia
Salary
Salary:
90000.00 - 115000.00 USD / Year
solomonpage.com Logo
Solomon Page
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or certification in education, IT, Talent Development, Learning Technology or equivalent
  • Minimum of three years’ experience with cloud based LMS platforms (e.g., Workday, Cornerstone) and organizational integrations with SCORM, APIs and third-party vendor educational libraries
  • Exceptional organizational abilities and attention to detail. Ability to manage multiple tasks, prioritize effectively, and work independently
  • Flexible and agile team member with strong teamwork, cross collaboration, and calibration skills
  • Experience coordinating efforts, meeting deadlines, and ensuring alignment on deliverables
  • Excellent verbal and written communication skills. Ability to explain technical concepts in simple, accessible language for non-technical users
  • Passion for delivering exceptional learning experiences and a commitment to contributing to a robust learning ecosystem
  • Strong troubleshooting skills, with a focus on resolving issues related to the LMS and technical aspects of the training content
  • Familiarity with accessibility requirements and best practices for creating inclusive learning content
Job Responsibility
Job Responsibility
  • Project manage the design, testing, and integration of the LMS organization wide. Collaborate with Organizational Development & Talent Management Senior Director and team to maintain and optimize the LMS
  • Oversee the day-to-day operation of the LMS ensuring seamless functionality and a user-friendly experience for Enterprisers (employees). Responsibilities include user account management, course or cohort assignment, transcript process, audits, reporting, and troubleshooting platform or user issues
  • Establish and maintain content standards, ensuring consistency in tone, structure, and format across all training materials and end user experience. Regularly review and update LMS content to reflect changes and best practices
  • Collaborate with internal teams to guide and support the design and implementation of training programs for Enterprisers (employees), including onboarding content for new hires and continuous education for existing staff
  • Develop, build, and analyze reports on LMS usage and key performance indicators. Monitor and analyze learner progress, course completion rates, and other relevant metrics to measure utilization and success. Provide insights to improve training effectiveness and make data-driven decisions for continuous improvement
  • Stay updated on LMS product features in the Workday platform and best practices for LMS management. Suggest and implement improvements to the training system based on internal feedback and emerging trends in eLearning and building performance
  • Other duties as assigned supporting in delivering best-in-class LMS functionality to the organization
What we offer
What we offer
  • bonus
  • fantastic benefits
  • Fulltime
Read More
Arrow Right

Sr. Member of Technical Staff, Architecture

You will be developing containerized (micro) services and the associated compone...
Location
Location
Salary
Salary:
164000.00 - 189000.00 USD / Year
illumio.com Logo
Illumio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s in computer science or equivalent degree
  • 5+ years building distributed & scalable software and systems
  • Passion for software development, willing to constantly learn, keeping up with technological trends, and working in a team setting
  • AWS / Azure / GCP cloud experience: Extensively used one of these platforms at the API/programming level
  • Experience in Java and spring boot or Golang
  • REST API client experience
  • Unix/Linux programming environment experience
Job Responsibility
Job Responsibility
  • Developing containerized (micro) services and the associated components for a distributed multi-tenant system that process data and real time events and systems/asset/network telemetry from multiple public clouds to provide real time insights, visibility, and security recommendations to customers
  • Mentor junior engineers, new-grads, and interns
  • Primarily write code in Java (using spring boot framework) and work with data pipelines using Kafka/SQL or other types of interfaces
  • Own critical features and subsystems and own the entire software development lifecycle
  • Own operational aspects of the system
  • Own quality in all aspects of the development process
  • Partner with Product Management to review and refine requirements
  • Develop deep understanding of the fundamental problems our customers need solved through interaction with stakeholders and peers
What we offer
What we offer
  • Medical, Dental, Vision Coverage
  • Health and Dependent Savings Accounts
  • Life and Disability Programs
  • Paid Parental Leave
  • Voluntary Benefit Programs
  • Company Sponsored Wellness Program
  • Wellness Reimbursement Program
  • Retirement Savings
  • Equity Opportunities
  • Paid time off and Paid Holidays
  • Fulltime
Read More
Arrow Right

Sr. Member of Technical Staff

You will be developing containerized (micro) services for a distributed multi-te...
Location
Location
United States
Salary
Salary:
167000.00 - 192000.00 USD / Year
illumio.com Logo
Illumio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s in computer science or equivalent degree
  • 5+ years building distributed & scalable software and systems
  • Passion for software development, willing to constantly learn, keeping up with technological trends, and working in a team setting
  • AWS / Azure / GCP cloud experience: Extensively used one of these platforms at the API/programming level
  • Experience in Go and SQL
  • REST API client experience
  • Unix/Linux programming environment experience
Job Responsibility
Job Responsibility
  • Developing containerized (micro) services for a distributed multi-tenant system that process data and real time events and network telemetry from multiple public clouds to provide real time insights, visibility, and security recommendations to customers
  • Design your service, work out all of the details, defend the design/architecture before your peers, and deliver a rock-solid implementation
  • Mentor junior engineers, new-grads, and interns to help them grow as engineers and become productive members of the team
  • Own critical features and subsystems and own the entire software development lifecycle, from clarifying requirements to ensuring their successful deployment and usage by customers
  • Own operational aspects of the system
  • Own code quality
  • Partner with Product Management to review, refine requirement that exceed our customers’ expectations
  • Develop deep understanding of the fundamental problems our customers need solved through interaction with stakeholders and peers
What we offer
What we offer
  • Medical, Dental, Vision Coverage
  • Health and Dependent Savings Accounts
  • Life and Disability Programs
  • Paid Parental Leave
  • Voluntary Benefit Programs
  • Company Sponsored Wellness Program
  • Wellness Reimbursement Program
  • Retirement Savings
  • Equity Opportunities
  • Paid time off and Paid Holidays
  • Fulltime
Read More
Arrow Right

Staff/ Sr Staff RTL Design Engineer

Synopsys software engineers are key enablers in the world of Electronic Design A...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
synopsys.com Logo
Synopsis Engineering
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of relevant experience in ASIC digital design and verification
  • Proficiency in RTL simulation, logic synthesis, and timing verification tools
  • Deep expertise in UVM, SystemVerilog, and protocol verification (e.g., IEEE1500, IEEE1687, AXI, AMBA)
  • Hands-on experience with VIPs and transactors in simulation and emulation environments
  • Strong understanding of DFT architectures, interconnects, and cache coherency protocols
  • Familiarity with debug tools such as Verdi and workflows for performance analysis
  • Programming skills in SystemVerilog, UVM, Verilog, C/C++, Python, and scripting languages like Tcl
  • Experience with EDA tools such as VCS, Verdi, and DC, and methodologies including VC Auto-Testbench and protocol compliance checking
Job Responsibility
Job Responsibility
  • Developing and modeling RTL logic in Verilog for embedded memory test and SLM IP blocks
  • Performing digital design validation and functional verification at both block and SoC levels
  • Executing logic synthesis, static timing analysis, and generating fault coverage reports to ensure robust designs
  • Applying DFT (Design-for-Test) expertise for comprehensive memory and logic testing
  • Identifying and troubleshooting design timing and DFT functional issues to optimize chip performance
  • Utilizing and scripting in languages such as Tcl to automate design and verification workflows
  • Defining architecture, logic, test bench designs, and embedded software functions for advanced test and analytics
  • Developing and maintaining technical collateral including test suites, protocol documentation, and debug guides
  • Collaborating with R&D and marketing teams to define new features, drive enhancements, and align product roadmaps
  • Delivering product training, managing customer support cases, and ensuring turnaround time (TAT) metrics are met or exceeded
What we offer
What we offer
  • Comprehensive medical and healthcare plans that work for you and your family
  • In addition to company holidays, we have ETO and FTO Programs
  • Maternity and paternity leave, parenting resources, adoption and surrogacy assistance, and more
  • Purchase Synopsys common stock at a 15% discount, with a 24 month look-back
  • Save for your future with our retirement plans that vary by region and country
  • Competitive salaries
  • Fulltime
Read More
Arrow Right
New

Sr. Manager, EHS

This is where your work makes a difference. At Baxter, we believe every person—r...
Location
Location
United States , Aibonito
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor Degree in Science or Engineering is required
  • Masters Degree preferred
  • 7+ years of professional environmental, safety and Industrial Hygiene experience in manufacturing industry
  • Strong environmental experience with emphasis on wastewater, storm water, air and RCRA programs
  • Knowledge and experience on security management including DHS (Department of Homeland Security) regulations
  • Professional certifications preferred (CSP, CIH, PE, etc.)
  • Ability to read, analyze, and interpret technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, internal and external audits, and other departments
  • Fully bilingual in Spanish and English languages
Job Responsibility
Job Responsibility
  • Acts as company representative in dealing with government agencies on environmental, health and safety matters affecting the plant
  • Develop and foster a team environment among EHS members and all facility areas
  • Direct and coordinate site Environmental, Health, Safety and Sustainability programs and compliances of ISO 14001/45001 standards
  • Ensuring that non-routine and routine operations are consistent with all EHS regulations, permits and Baxter standards
  • Analyze potential safety and environmental consequences of non-routine operations and projects before conducting any such activities that have not been previously analyzed
  • Manage and develop the site EHS MOC (Management of Change) program
  • Promote and develop EHS networking and internal resources management among all Baxter PR facilities
  • Ensure transport of licensed material according to all applicable DOT requirements
  • Ensure proper disposal of hazardous/non-hazardous wastes
  • Maintain an up-to-date compliance EHS calendar and timely submission of required documents and renewal requirements
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Educational assistance programs
  • Paid holidays
  • Paid time off ranging from 20 to 35 days based on length of service
  • Family and medical leaves of absence
  • Paid parental leave
  • Fulltime
Read More
Arrow Right

Sr. Manager, EHS

Responsible for the administration of the Environmental, Health, Safety, and Sus...
Location
Location
Puerto Rico , Aibonito
Salary
Salary:
Not provided
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor Degree in Science or Engineering is required
  • 7+ years of professional environmental, safety and Industrial Hygiene experience in manufacturing industry
  • Strong environmental experience with emphasis on wastewater, storm water, air and RCRA programs
  • Knowledge and experience on security management including DHS (Department of Homeland Security) regulations
  • Ability to read, analyze, and interpret technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, internal and external audits, and other departments
  • Fully bilingual in Spanish and English languages
  • Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations
  • Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis
Job Responsibility
Job Responsibility
  • Acts as company representative in dealing with government agencies on environmental, health and safety matters affecting the plant
  • Develop and foster a team environment among EHS members and all facility areas
  • Direct and coordinate site Environmental, Health, Safety and Sustainability programs and compliances of ISO 14001/45001 standards
  • Ensuring that non-routine and routine operations are consistent with all EHS regulations, permits and Baxter standards
  • Analyze potential safety and environmental consequences of non-routine operations and projects before conducting any such activities that have not been previously analyzed
  • Manage and develop the site EHS MOC (Management of Change) program
  • Promote and develop EHS networking and internal resources management among all Baxter PR facilities
  • Ensure transport of licensed material according to all applicable DOT requirements
  • Ensure proper disposal of hazardous/non-hazardous wastes
  • Maintain an up-to-date compliance EHS calendar and timely submission of required documents and renewal requirements
What we offer
What we offer
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • educational assistance programs
  • time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
  • commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Fulltime
Read More
Arrow Right