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The Sr. Staff Technical Program Manager, NPI is responsible for leading the schedule and execution of new products programs in manufacturing to meet or exceed milestones as set forth by ZT. The Staff Technical Program Manager, NPI’s scope of responsibility covers the end-to-end production process of new products and is ultimately responsible for factory readiness and the successful implementation of the program into production.
Job Responsibility
Serve as the primary interface between global production sites, customer operations, and engineering teams in support of new product launch
Serve as the primary interface for the customer deliverables managed by NPI and resolve any conflicts that arise during the execution
Develop and execute launch plans to prepare the production system for new products, platforms, and customers
Lead the management of global site enablement for new products by creating a plan for factory readiness and driving conflict resolution to meeting the production timelines
Serve as the key interface between the customer and factory teams to drive enablement efforts across all ZT sites
Lead comprehensive manufacturing preparation activities, collaborating with manufacturing planning teams to create and implement effective timelines for new products, platforms, or customers
Collaborate with cross-functional manufacturing teams to align new product requirements with technical and professional resources
Identify gaps in new product launch processes across platforms and customers and drive continuous improvement projects to improve quality and accelerate time to market
Evaluate the technical requirements for new product programs and engage with engineering in developing manufacturing preparation plans
Engage NPI and manufacturing engineering in developing manufacturing risk assessments such as DFMs, Design for Test (DFT), and PFMEAs
Lead the global manufacturing readiness review process to evaluate the technical status of various NPI programs as they are transferred to each global production site
Coordinate the engineering & production testing activities which support product development and launch on a variety of parallel products or platforms
Drive engineering and management resources to ensure materials, equipment, training, and documentation are in place to support pre-production and production builds
Identify key program issues and coordinate technical resources between cross-functional teams in identifying, evaluating, and executing solutions
Coordinate internal resources from engineering, operations, and manufacturing teams in technical issue resolution and program schedule recovery planning
Assess, analyze, consolidate, and communicate risk & status clearly and succinctly to working level and executive audiences
Author project status, summary, and issue resolution tracking reports
Requirements
Bachelor’s degree in engineering discipline (mechanical, electrical, or industrial preferred) and 8+ years technical program management experience in a manufacturing environment (alternatively a MS degree and 6+ years of experience)
Experience with manufacturing processes, hardware development processes, and product launch
Experience with continuous improvement / lean programs
Knowledge of server hardware fundamentals
Knowledge of production testing and firmware fundamentals
Ability to use problem-solving techniques to evaluate and propose solutions
Experience with Microsoft Office tools (Outlook, Excel, Word, and MS Project)
What we offer
Competitive base salary
Performance-based annual bonus eligibility
401(k) retirement savings plan
Tuition reimbursement for eligible education programs
Comprehensive medical, dental, and vision coverage with access to leading providers
Mental health resources and employee wellness support programs
Company-paid life and disability insurance
Paid time off (PTO) and company-paid holidays
Parental leave and family care support programs
Structured training programs and on-the-job learning opportunities
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