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Responsible for providing subject matter expertise on the design and implementation of complex ad-serving platforms that enable customers to stream, track and monetize their content online including, new customer deployments, expansion projects and internal initiatives. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions and configuration design. Works closely with sales executives on presentations and the technical design of new sales. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.
Job Responsibility:
Ensure the technical execution of high-impact client initiatives
Design, implement, and document business and technical solutions for new prospects
Translate business requirements into actionable technical plans
Understand and advise on media monetization strategies to address client pain points
Resolve major escalations and guide product use case expansions
Act as a liaison between Account, Product, and Engineering teams for ongoing support
Deliver training to internal teams and occasionally to clients and partners
Provide timely technical support for escalated issues from the Global Support team
Proactively support multiple regional clients in collaboration with account and revenue stakeholders
Communicate technical concepts clearly to both technical and non-technical audiences—from developers to executives
Apply working knowledge of web and mobile technologies (e.g., HTTP, streaming protocols like HLS/DASH) and industry standards (e.g., VAST, VMAP, OpenRTB)
Utilize scripting and database languages (e.g., PHP, Python, JavaScript, SQL) to support troubleshooting and solution design
Leverage data and BI platforms (e.g., Snowflake, BigQuery) to inform client strategies and internal reporting
Requirements:
2+ years of experience in AdTech, MarTech, or a related field
Strong understanding of programmatic ad serving workflows, especially on the sell-side
Proven experience in technical roles with significant client-facing responsibilities
Ability to work independently across local and globally distributed teams
Excellent communication skills—able to explain technical solutions to both technical and non-technical audiences
Strong time management and prioritization skills
Prior experience within the programmatic video supply chain, ideally with SSP or Ad Serving platforms