Sr. Solutions Engineer - Mid-Market Job at T-Mobile (Houston)

Job Description

The Mid-Market Solutions Engineer is a solution sales–focused role that partners with Business Sales to drive revenue by applying technical expertise to customer opportunities. This role works closely with Account Executives to support the sales process, uncover customer business challenges, and position integrated technology solutions that align with customer business objectives. This position focuses on Mid-Market organizations with 300–999 employees, supporting companies that require scalable technology solutions to enable distributed workforces, operational efficiency, and secure connectivity across multiple locations. Solutions Engineers engage directly with business decision makers and technical stakeholders to translate customer needs into outcome-driven solutions using T-Mobile’s portfolio, including connectivity, collaboration, IoT, security, and managed services. Success in this role is measured by the ability to accelerate sales opportunities, influence technical decision makers, and position T-Mobile as a strategic technology partner for mid-market customers.

Job Responsibility

Partner with Account Executives to support Mid-Market customers (300–999 employees) through technical consultation, solution design, and customer engagement throughout the sales cycle
Lead technical discovery with business and IT stakeholders to understand operational challenges, technology environments, and strategic goals
Design and position end-to-end solutions leveraging T-Mobile’s portfolio including Business Internet, mobile connectivity, IoT, collaboration platforms (e.g., Microsoft 365, Dialpad), and security solutions
Deliver technical presentations, solution demonstrations, and architecture discussions that align technology capabilities to customer business outcomes
Support the sales cycle by validating technical requirements, responding to technical questions, and ensuring solution alignment during opportunity progression
Collaborate with internal teams including product, engineering, implementation, and partners to develop customer-specific solutions
Maintain expertise across T-Mobile’s solution portfolio, wireless technologies, and industry trends impacting mid-market businesses
Contribute to team knowledge sharing and enablement initiatives that improve technical selling effectiveness across the organization
Support additional initiatives and projects as assigned by leadership

Requirements

Bachelor’s Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent
7–10 years of experience in telecommunications, technical sales engineering, IT architecture, or network engineering with a demonstrated ability to support complex solution sales
1–3 years of experience in a customer-facing sales or sales engineering role supporting revenue-generating activities
Experience working in consultative sales environments supporting Mid-Market or Enterprise accounts
Experience collaborating with cross-functional teams in matrixed organizations to deliver customer solutions
Technical Consulting – Ability to translate business challenges into scalable technical solutions across connectivity, cloud collaboration, and enterprise technologies
Solution Architecture – Experience designing integrated solutions involving networking, mobility, collaboration, IoT, or edge technologies
Technical Presentations – Ability to develop and deliver impactful technical presentations, demonstrations, and architecture discussions
Communication – Excellent verbal and written communication skills with the ability to engage both business and technical audiences
Strategic Thinking – Ability to align technology solutions with customer business outcomes and long-term strategy
Technical Expertise – Subject matter expertise in at least two of the following areas: Mobile Networking, Fixed Wireless Access, Collaboration Platforms (Microsoft 365 / UCaaS), IoT / Telematics, Security, SD-WAN / Edge Networking
Collaboration – Ability to work effectively with sales, product, engineering, and partner teams in a fast-paced environment
At least 18 years of age
Legally authorized to work in the United States

What we offer

medical insurance
dental insurance
vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

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Sr. Solutions Engineer - Mid-Market

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