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This role is essential for designing, implementing, and deploying scalable software solutions that meet customer requirements and support high availability environments. The role is part of the Subscription Product Engineering team supporting T-Mobile's subscription platforms and customer lifecycle applications. The role involves collaborating with engineers and cross-functional partners to develop software components, backend services, APIs, and microservices that support subscription management, billing integrations, customer provisioning, and operational support across multiple lines of business. The role requires independent judgment to resolve technical issues and make recommendations for software design and implementation. Success is measured by the ability to deliver effective software solutions that integrate with system protocols, support reliable customer transactions, and meet business and technical requirements. The work impacts organizational capabilities by enabling advanced software systems that improve operational efficiency, customer experience, and platform reliability.
Job Responsibility:
Develop software solutions and conduct tests to drive engineering projects and ensure quality deliverables
Design, develop, test, and deploy scalable backend services, APIs, and microservices supporting subscription management and customer lifecycle workflows
Contribute to design innovations that improve systems, processes, or services using new frameworks and industry best practices
Collaborate with technical teams, product managers, architects, QA engineers, DevOps, and managed service partners to deliver reliable, secure, and scalable software solutions
Participate in system design discussions, code reviews, and technical planning activities to improve software quality, platform reliability, and scalability
Troubleshoot software issues, analyze root causes, and implement sustainable solutions to improve system performance and stability
Support technology strategy by evaluating and applying current technologies that align with business goals
Create clear documentation for software code, system designs, APIs, operational processes, and business requirements to support knowledge sharing
Mentor others through knowledge sharing, code review participation, and training sessions aligned to engineering best practices
Also responsible for other duties/projects as assigned by business management as needed
Requirements:
Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
Acceptable areas of study include Computer Science, Software Engineering, Information Management or equivalent experience in field
4-7 years Technical engineering experience
Communication
Customer Service
Analytics
Technical Writing
Analytical Thinking
Collaboration
Mentorship
Programming Languages
Software Design
Software Development
System Integration
Experience designing, developing, testing, and supporting backend services, RESTful APIs, microservices, or enterprise applications
Experience troubleshooting software issues, analyzing root causes, and supporting improvements to system performance, reliability, or stability
Ability to collaborate with cross-functional engineering, product, architecture, QA, DevOps, and vendor teams
At least 18 years of age
Legally authorized to work in the United States
Nice to have:
Experience developing applications in cloud or hybrid environments
Experience with Java, Spring Boot, or similar enterprise backend development frameworks
Knowledge of Docker, Kubernetes, or related containerization and orchestration technologies
Experience with CI/CD tools such as Jenkins, GitHub Actions, or similar DevOps toolchains
Familiarity with event-driven applications, caching, messaging, or database optimization
Experience with observability and monitoring tools such as Splunk, Dynatrace, Grafana, or Prometheus
Experience working in Agile or Scrum development environments