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Sr. Software Engineer - AEM

India, Bangalore · Job Posted May 05, 2026
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Job Description

Site Reliability Engineering – Sr AEM SRE Engineer

Job Responsibility

  • Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production support & services
  • Handle customer support requests and driving them to resolution in timely manner
  • Participate in the team’s on-call rotation and be available during non-business hours to support critical incidents & releases
  • Participate in the implementation of Adobe Experience Manager (AEM) related features
  • Collaborate with the developers to review the design, identify additional monitoring needs to ensure application scalability/performance
  • Building, and maintaining, robust alerting and monitoring systems and workflows
  • Good understanding of ecommerce integrations
  • Authority for end-to-end performance and operability
  • Collaborates on architectural design reviews and changes
  • Own and improve metrics, KPIs, SLOs and visualizations for systems
  • Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs)
  • Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations

Requirements

  • Recent 3+ years of hands-on experience in providing L2 technical application production support for B2C/B2B eCommerce website
  • Recent 3+ years of hands-on experience with monitoring tools and log aggregation tools
  • Hands-on experience in enabling the alerts, monitors as well as building dashboards
  • Hands-on experience in diagnosing production issue and debug code
  • Experience in AEM, and Solr technologies
  • Experience in Adobe Experience Manager – AEM Core components, Authoring environment, CRX DE, Package Manager, User Administration and OSGI consoles
  • Hands-on experience with Sightly (AEM Templating language)
  • Experience in Java programming and shell scripting
  • Experience with ITIL framework including incident, problem, and change management
  • Experience in SWAT and handling SLA/SLO metrics
  • Experience in driving root cause analysis and driving closure on a permanent fix
  • Have a sense of ownership and problem-solving skills
  • Strong verbal and written communication skills
  • Strong understanding of SDLC methodologies (Agile, SCRUM)

What we offer

  • Flexible work arrangements
  • Free spirit and emotional positivity
  • Agile self-determination, trust, transparency, and open collaboration
  • All Support needed for the realization of business goals
  • Stable employment with a great atmosphere and ethical corporate culture

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