Sr. Service Desk Analyst Job at 360 Resourcing Solutions (Vadodara)

Sr. Analyst, Deal Desk

The Deal Desk Sr. Analyst plays a key role in driving operational excellence acr...

Location

United States , New York

Salary:

84642.69 - 126964.03 USD / Year

Comcast Advertising

Expiration Date

Until further notice

Requirements

3-5 years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, or Contracts Management Operations
Demonstrated proficiency in Salesforce CRM, CPQ systems, and Looker
Strong analytical mindset with the ability to interpret deal data and transform insights into actionable recommendations
Proven ability to manage multiple priorities and stakeholders while maintaining high standards of data accuracy
Excellent communication and collaboration skills with a proactive, “curiosity-driven” mindset
High attention to detail and strong operational discipline
Bachelor's Degree
5-7 Years Relevant Work Experience

Job Responsibility

Own end-to-end deal desk operations, including working with sellers to ensure Salesforce opportunity data and pipeline accuracy for open and closed deals
Serve as the central point of contact for functional operations questions related to deal desk processes, approvals, and data integrity
Interpret commercial contracts, quotes, and order forms to ensure accurate reflection of deal terms within Salesforce
Partner cross-functionally with Sales, Legal, Finance, Product, Marketing and Revenue Operations to streamline deal execution and maintain compliance
Develop and maintain deal desk dashboards and reporting in Salesforce and Looker, providing actionable insights to leadership
Analyze deal velocity, identify friction points, and translate findings into business narratives to inform process improvement and forecasting accuracy
Support the Director in publishing Deal Desk quarterly newsletter to the revenue organization
Design and deliver training materials and onboarding programs for new sales hires on deal desk processes, Salesforce usage, and quoting best practices
Support ongoing seller enablement through process Q&A, deal structure guidance, and case-by-case deal desk support
Develop and publish playbooks and documentation for new deal types and market segments

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

Desktop Support Sr Analyst

We are currently seeking a Desktop Support Sr Analyst to join our team in Patask...

Location

United States , Pataskala

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5+ years desktop/technical support experience

Job Responsibility

Responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, and associated peripherals
Windows, troubleshooting, diagnosing, imaging/deployment and software installation
Serves as company liaison with customer on administrative and technical matters
Provide technical support and incident management service desk functions (Service Now)
Reviews, troubleshoots, and approves operational quality desktops, notebooks, printers, and associated peripherals
Installs, maintains and optimizes desktop /notebook configurations at customer sites
Diagnoses and resolves product performance problems
Performs maintenance and repair services (basic break fix for desktops, laptops.)
Instructs customers in the operation and maintenance of basic Windows

Sr Analyst, Events Coordinator

We are seeking an organized, detail-oriented Event Coordinator to support the ex...

Location

United States , New York

Salary:

60000.00 - 80000.00 USD / Year

Clear Street

Expiration Date

Until further notice

Requirements

1–3 years of experience in event coordination, marketing, hospitality, or related roles
Strong organizational skills with attention to detail
Ability to manage multiple tasks and deadlines simultaneously
Clear written and verbal communication skills
Willingness to travel and support extended hours during event weeks

Job Responsibility

Assist with the execution of external events including: Industry and third-party conferences
Client hospitality experiences
Firm-hosted and owned conferences
Support event timelines, task trackers, and run-of-show documents
Provide on-site support during events, including setup, registration, vendor coordination, and breakdown
Assist with coordinating vendor contracts, including venues, AV, catering, transportation, and swag providers
Track contracts, invoices, and key deliverables in partnership with the Senior Associate
Communicate logistics and timelines to vendors to ensure smooth execution
Support attendee registration and communications using platforms such as Hubspot, Cvent, OpenExchange, or similar tools
Assist with attendee lists, confirmations, badging, and post-event data cleanup

What we offer

competitive compensation packages
company equity
401k matching
gender neutral parental leave
full medical, dental and vision insurance
lunch stipends
fully stocked kitchens
happy hours
a great location
and amazing views

Fulltime

Analyst, Sr Support Center

This role is essential in providing exceptional service, resolving issues effici...

Location

United States , Virtual Address, Michigan

Salary:

Not provided

Meijer

Expiration Date

Until further notice

Requirements

Bachelor's or equivalent
Prefer experience in computer systems or IT support
Proven experience in a customer service or technical support role
Excellent customer service and interpersonal skills
Strong oral and written communication skills (technical and non-technical)
Demonstrated problem-solving skills
Ability to maintain a high level of client trust and confidence in the group's knowledge of and concern for clients' needs
Capable of involvement in multiple projects through all life-cycle phases, ensuring they are in accordance with established directions and standards
Broad range of application, network, and desktop knowledge is preferred
Ability to work independently and as part of a team

Job Responsibility

Provide Positive Customer Experience: Deliver stellar service to team members by listening and understanding their issues and provide quick resolution upon first contact. Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction
Communicate for Resolution: Identify issues and communicate the solution clearly. Research, resolve, and respond to questions received via telephone calls, emails and chat in a timely manner, in accordance with standards
Coordinate with Vendors: Communicate with vendors to troubleshoot and resolve issues
Escalate Issues: Assess urgency and gather relevant information, and identify impacted stakeholders to ensure effective escalation of issues and customer satisfaction
Support Strategic Initiatives: Participate in team projects to enhance the quality or efficiency of Service Desk service for the assigned product area
Product Offering Knowledge: Maintain up-to-date knowledge of relevant product offerings and support policies for the assigned product area, and deliver technical solutions to customers
Continuously Improve Performance: Actively seek, reflect on, and implement feedback to improve performance continuously. Enhances and develops quality support methods and communication skills through coaching feedback and other developmental approaches
Attends Training: Attend training sessions to enhance skills on product offerings and tools used
Written & Verbal Communication: Deliver clear and effective communication to customers through phone, email, and chat interactions

What we offer

Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth

Fulltime

Analyst Sr., Booked Guest Ecommerce

This position enables a data-driven culture within the E-commerce & Guest Techno...

Location

United States , Miami

Salary:

Not provided

Carnival Cruises

Expiration Date

Until further notice

Requirements

Bachelor's required, Master's preferred, in Computer Science, Computer Engineering, EE, EEE, Statistics, Math, Industrial Engineering, Operational Research, Physics, Economics, Finance, Financial Engineering, or related fields
5+ years work experience in related field
Experience in travel/cruise industry, hospitality, marketing, financial services, or internet/mobile industries is a plus
2-4+ years of hands-on experience with SQL
1+ years hands-on experience with R/Python/Java
Experience with SAS is a plus
Understanding of Web/Marketing Technology is a plus
Understanding and/or hands-on experience with GCP, AWS, Hadoop, and Spark is a plus
General understanding of revenue management concepts and principles
Experience working in a corporate environment that required planning amongst cross-functional business units

Job Responsibility

Develop, automate, and maintain the cross-channel real-time dashboards (Tableau) and statistic reports
Conduct A/B testing scenarios & manage statistical analysis reporting processes to optimize email and lead nurturing strategies
Develop best practices for building, testing, and deploying predictive models for eDM and paid media optimization, customer journey, social media, customer segmentation, personalization, and preference analysis
Produce visually engaging regular reports & visualizations to monitor campaign/model effectiveness, uncover trends and relationships, and provide actionable insights
Develop repeatable and self-serve reporting mechanisms, enabling in-depth analysis of performance across the pipeline, content, channels, and campaigns
Build and maintain executive relationships with operations as the data analytics SME by influencing decision-making as a valued thought partner
Performs other duties as assigned

What we offer

Cost-effective medical, dental and vision plans
Employee Assistance Program and other mental health resources
Company paid term life insurance and disability coverage
401(k) plan that includes a company match
Employee Stock Purchase plan
Paid Time Off
Holidays
Vacation Time
Sick Time
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

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Sr. Service Desk Analyst

Job Description

Job Responsibility

Requirements

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