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Sr Salesforce Administrator

United States, Eagle Employment contract 86380.00 - 129570.00 USD / Year · Job Posted May 10, 2026
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Job Description

We are looking for an experienced Sr. Salesforce Admin to support the ongoing delivery, enhancement, and stability of our Salesforce platform. This role will play a key part in enabling sales and service operations by delivering scalable solutions, supporting project-based implementations and maintaining a reliable production environment. The role partners closely with Salesforce Administrators and stakeholders across the globe and works alongside an AMS-partner (Application Managed Services). The ideal candidate is a proactive problem solver with deep platform expertise, strong collaboration skills, and experienced in managing enterprise-level Salesforce environments.

Job Responsibility

  • Lead the configuration and enhancement of core Sales and Service Cloud functionality including leads, opportunities, account/contact management, forecasting, territory management, sales workflows and case management, queues and knowledgebase content
  • Work closely with business teams and the AMS-partner to gather requirements, validate proposed solutions, and ensure configurations support business goals and processes
  • Support user acceptance testing (UAT) through test planning, coordination, and issue resolution to ensure high-quality releases
  • Serve as the primary administrator for Salesforce, managing incidents, troubleshooting issues, and ensuring platform performance and availability
  • Own and deliver enhancement requests including configuration changes, automation updates (e.g., flows, validation rules), and UI improvements, in collaboration with development teams
  • Act as a platform steward, promoting best practices and standardization, scalability, and adherence to enterprise governance standards

Requirements

  • 5+ years of Salesforce administration experience in enterprise environments
  • Deep understanding of Sales and Service Cloud capabilities
  • Proven experience supporting both project implementations and production support environments
  • Understanding of integrations and upstream/downstream systems (ERP, marketing automation etc)
  • Familiarity with UAT processes and working within a structured release cycle
  • Strong interpersonal and communication skills across cultures and regions with a customer-service mindset
  • Salesforce Administrator certification required

Nice to have

Advanced Admin and/or Sales or Service Cloud Consultant certification a strong plus

What we offer

  • Health Insurance Benefits - Medical, Dental, Vision
  • Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
  • Well-being programs including companywide events and a wellness incentive program
  • Paid Time Off
  • Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
  • Family-Friendly Employee events
  • Employee Assistance Program services – mental health and other concierge type services

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