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As a Sr. Sales Engineer, you’ll own running demos and proof of concepts, including the gathering of success criteria, system configuration, admin training, user training, and troubleshooting. You’ll work closely with Account Executives to identify key customer requirements and present Dialpad solutions that meet those requirements. You’ll possess an in-depth knowledge of Dialpad’s products and services, relating this knowledge in a way that is understandable to non-technical customers. Dialpad’s Sales Engineers will contribute to our Enterprise Sales team by building technical relationships with prospects, delivering compelling product demonstrations, and running high-touch proof of concepts. In this role, our Sales Engineer will help businesses solve complex communications problems felt by everyone around the world.
Job Responsibility:
Own product demonstrations and deliver high-touch proof of concepts
Learn the many technical tools the Sales Engineering team uses to test network environments
Complete a Sales Engineering Demo Certification
Partner with the Enterprise Sales team throughout the entire sales process
Provide technical closure in sales opportunities
Requirements:
Technical curiosity and excitement about delivering a technology solution
Demonstrated experience and expertise in UCaaS, CCaaS, and AI technologies (5-8 years preferred)
Enterprise-level Sales Engineering experience with a SaaS, UCaaS, or CCaaS company
In-person demo experience and comfort with public speaking engagements
Experience working with C-level and Executive-level prospects and customers
Dabbles in scripting languages such as JavaScript and Python