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Sr. Sales Engineer

United States, San Ramon 171600.00 - 217200.00 USD / Year · Job Posted March 04, 2026
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Job Description

As a Sr. Sales Engineer, you’ll own running demos and proof of concepts, including the gathering of success criteria, system configuration, admin training, user training, and troubleshooting. You’ll work closely with Account Executives to identify key customer requirements and present Dialpad solutions that meet those requirements. You’ll possess an in-depth knowledge of Dialpad’s products and services, relating this knowledge in a way that is understandable to non-technical customers. Dialpad’s Sales Engineers will contribute to our Enterprise Sales team by building technical relationships with prospects, delivering compelling product demonstrations, and running high-touch proof of concepts. In this role, our Sales Engineer will help businesses solve complex communications problems felt by everyone around the world.

Job Responsibility

  • Own product demonstrations and deliver high-touch proof of concepts
  • Learn the many technical tools the Sales Engineering team uses to test network environments
  • Complete a Sales Engineering Demo Certification
  • Partner with the Enterprise Sales team throughout the entire sales process
  • Provide technical closure in sales opportunities

Requirements

  • Technical curiosity and excitement about delivering a technology solution
  • Demonstrated experience and expertise in UCaaS, CCaaS, and AI technologies (5-8 years preferred)
  • Enterprise-level Sales Engineering experience with a SaaS, UCaaS, or CCaaS company
  • In-person demo experience and comfort with public speaking engagements
  • Experience working with C-level and Executive-level prospects and customers
  • Dabbles in scripting languages such as JavaScript and Python

What we offer

  • Competitive benefits and perks
  • Robust training program
  • Inclusive office environment
  • Recognized Great Place to Work culture

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