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Sr RCM Specialist

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ATI Physical Therapy

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

24.93 - 31.17 USD / Hour
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Job Description:

As the Senior RCM Specialist, you will partner with business leaders to improve and deliver positive change throughout all revenue cycle processes. This role will collaborate with the RCM supervisor, RCM Sr. Mgr./Mgr. to review the quality, efficiency, and productivity of our vendor partners. The Sr. RCM Specialist will work to improve the accuracy and effectiveness of revenue cycle processes through leading account audits, data analysis, training sessions, and team/vendor meetings, to name a few. This position will also be responsible for maintaining ATI’s policies and procedures as it relates to their focused area within the revenue cycle. This role will be the subject matter expert in their focused area of the revenue cycle and collaborate with other process leaders to resolve process breakdowns.

Job Responsibility:

  • Partner with business leaders to improve and deliver positive change throughout all revenue cycle processes
  • Collaborate with the RCM supervisor, RCM Sr. Mgr./Mgr. to review the quality, efficiency, and productivity of vendor partners
  • Work to improve the accuracy and effectiveness of revenue cycle processes through leading account audits, data analysis, training sessions, and team/vendor meetings
  • Maintain ATI’s policies and procedures as it relates to focused area within the revenue cycle
  • Assist in the summarizing of audit data to identify process improvement opportunities and creating Service Level Agreement (SLA) quality reporting
  • Provide ongoing monitoring of standards by conducting audits
  • Perform timely reviews of patient accounts and remittances for denials to determine root cause
  • Provide subject matter guidance to ATI team members and offshore vendor partner teams
  • Prepare, schedule, and lead collaboration/training sessions
  • Monitor KPI & SLA metrics
  • Develop performance improvement plans for offshore vendor partners
  • Develop detailed and summary reports
  • Maintain all policies and standard operating procedures
  • Stay current with and ensure adherence to payor guidelines, policies, and regulations
  • Responsible for communicating with payors

Requirements:

  • High School Diploma, GED, or suitable equivalent
  • 5 years of healthcare experience in clinical or office setting
  • 3 years of healthcare revenue cycle experience
  • Offshore revenue cycle vendor experience
  • Excellent in Microsoft Office applications, capable of creating detailed analyses using pivot tables and other formulas/features within Excel
  • Strong attention to detail
  • Ability to prioritize and manage multiple tasks simultaneously
  • Excellent interpersonal and communication skills
  • Must have excellent organizational skills and ability to prioritize and coordinate workload

Nice to have:

  • Associate / bachelor’s degree
  • 5+ years of healthcare revenue cycle experience
  • Experience in service line of RCM
  • Data analyst experience
  • Physical Therapy RCM experience
  • Lead Claim, Denial, and/or process auditing teams

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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