This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This role is responsible for managing a high volume of concurrent offer-related initiatives within two categories: 1) service offers (rate plans and add on features), and 2) promotions (device and service) for T-Mobile’s prepaid business Metro by T-Mobile.
Job Responsibility:
Act as the subject matter expert for the GTM offer process
Leads quality implementation of VPM and Ship To offer launches
Accountable for creating and maintaining strong partnerships with key stakeholders
Proactively identifies, recommends and drives improvements of standard processes and procedures
Prepare Offers for solution into VPM disbursement
Review/Audit for PII and business process compliance for VPM offers
Reporting & Monitoring redemptions offers
Invoice Reconciliation with bank invoices and purchase order
Analysis of offer performance and overall operation and process
Offer Feasibility Review Ship To requirements
Offer Requirements Creates and submits Offers Requirements Document (ORD)
Customer Experience Ensure customer experience is optimal
Testing Oversee testing in various testing environments
Audit Maintain and audits the list of offers across all Ship To channels
Requirements:
4-7 yrs Offers Delivery, Product Owner or GTM work experience
Must be proficient in using MS Office (Excel, Word, PowerPoint), SharePoint and similar productivity tools
Working understanding of and ability to utilize PM principles and practices
Great written and verbal communication skills, utilized with all levels of peer and management
Ability to identify impacting issues and work with more senior members of the Offers Delivery
Bachelors Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience