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Sr. Program Manager

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Overland Park

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

83100.00 - 149900.00 USD / Year
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Job Description:

This role leads programs that enhance the sales process and improve the customer experience through ongoing management activities. It involves collaborating with sales operations and enablement teams to support programs after launch and throughout their lifecycle. The role requires reporting program outcomes and metrics to leadership to inform decision-making. Success is measured by the ability to identify issues, communicate impacts, and develop effective management plans. The work directly influences organizational sales effectiveness and customer satisfaction by ensuring program goals are met and sustained.

Job Responsibility:

  • Provide strategic direction for sales programs to achieve lifecycle management objectives and improve program outcomes
  • Lead planning efforts to support various workstreams and key business areas, ensuring alignment with program goals
  • Conduct operational assessments to identify risks and gaps, proposing solutions to partners and leadership
  • Measure results and communicate progress and insights to leaders
  • Drives end to end operations execution for two offshore acquisition initiatives that contribute to revenue growth and operational scalability
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements:

  • High School Diploma/GED
  • 4-7 years - Experience in organizational programs, project management or related area
  • 2-4 years - Supervisory or program management experience, including cross-functional management
  • Less than 2 years - Wireless Telecom experience a plus
  • Change Management
  • Project Management
  • Cross Functional Relationships
  • Program Management
  • Communication
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Wireless Telecom experience a plus
  • Project Management Professional (PMP) certification
What we offer:
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
March 12, 2026

Employment Type:
Fulltime
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