CrawlJobs Logo

Sr. Program Manager, Technical - Billing

https://www.t-mobile.com Logo

T-Mobile

Location Icon

Location:
United States , Frisco

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

98200.00 - 177200.00 USD / Year

Job Description:

The Sr Program Manager, Technical contributes to T-Mobile success by delivering and implementing large or complex technical programs, processes and projects to improve profitability, reduce costs, streamline operations, or enhance service to the business or customers. This position provides senior level of support to the business group by describing the business' current state, defining the business' ideal future state, recommending initiatives to achieve this ideal future state, monitoring the progress of related initiatives and evaluating how successful these initiatives are at achieving their expected goals within the program. The Sr Program Manager, Technical collaborates and coordinates effectively with departmental and cross-functional teams (including product, engineering and network development teams) to solve problems and implement new solutions. This position manages the end to end development and implementation process of products, systems and/or services.

Job Responsibility:

  • Develops program roadmaps, initiative project plans and schedules, and provides budget oversight for the business group on the program(s)
  • Monitors actual program progress compared to baseline, and reports progress against KPIs
  • Documents, obtains approvals, and tracks all changes in program and project tools/systems
  • Produces detailed reports and communicates program status to respective stakeholders, program sponsor and executives
  • Hosts management and program team meetings, as required, keeping the program team informed and progressing including program reviews with stakeholders as necessary to perform ongoing assessments on the progress of program(s)
  • Facilitates the creation of the program charter (mission statement, KPIs, key partners/stakeholder teams, program roadmap/key initiatives)
  • Ensures availability and distribution to all program team members and leadership
  • Adjusts program charter, as needed
  • Develops and implements process controls ensuring department compliance with corporate and regulatory standards, including budgets, compliance, contract assistance, and day-to-day management of the department business processes and quality standards
  • Manages contracts and vendors
  • Acts as a liaison between management and vendor/partners on contract development, execution and vendor management
  • Creates and manages program teams supplying statistical and status reporting on completed programs to stakeholders (internal and external)
  • Works with other program managers, project managers, and management to identify and address interdependencies and resource constraints with other programs or projects along with risks and issues to the program
  • Ensures timely activity, integration and productivity of technical support and administers efficient use of resources to meet requirements with clear identification of task completion
  • Develops program solutions to minimize the impact of risks and issues and ensure alignment to time, cost and scope
  • Delegates program responsibilities and tasks, and interfaces, directs, motivates and manages program work and resources
  • Questions ambiguous responsibilities and manages conflicts to an early resolution or escalation of any unresolved issues
  • Plays a support role with development and technical solutions ensuring all groups’ responsibilities are included
  • Brings changes and suggestions from each program and sub-program to help improve and develop best practices
  • Manages change within the programs and evaluates risks and assesses potential impacts on program delivery

Requirements:

  • Bachelor's Degree Business, Finance, Economics, Computer Science, Engineering, or related field
  • 4-7 years - Experience in organizational programs, project management or related area
  • 4-7 years - Experience working closely with Engineering, Design, and Product teams to drive iterative delivery of cross-functional initiatives from concept to launch
  • Program Management
  • Project Management
  • Budget Management
  • Program Analysis
  • Problem Solving
  • Communication
  • Negotiation
  • Attention To Detail
  • Product Lifecycle Management
  • Leadership
  • Vendor Management
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Project Management Professional (PMP)
  • Program Management Professional (PgMP)
  • Scrum Product Owner Certification (CSPO), Agile Certified Practitioner (PMI_ACP)
What we offer:
  • annual bonus or periodic sales incentive or bonus
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Sr. Program Manager, Technical - Billing

Sr. Program Manager Technical, Billing

The Sr Program Manager, Technical contributes to T-Mobile success by delivering ...
Location
Location
United States , Frisco; Overland Park
Salary
Salary:
98200.00 - 177200.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree Business, Finance, Economics, Computer Science, Engineering, or related field
  • 4-7 years - Experience in organizational programs, project management or related area
  • 4-7 years - Experience working closely with Engineering, Design, and Product teams to drive iterative delivery of cross-functional initiatives from concept to launch
  • Program Management
  • Project Management
  • Budget Management
  • Program Analysis
  • Problem Solving
  • Communication
  • Negotiation
Job Responsibility
Job Responsibility
  • Develops program roadmaps, initiative project plans and schedules, and provides budget oversight for the business group on the program(s)
  • Monitors actual program progress compared to baseline, and reports progress against KPIs
  • Documents, obtains approvals, and tracks all changes in program and project tools/systems
  • Produces detailed reports and communicates program status to respective stakeholders, program sponsor and executives
  • Hosts management and program team meetings, as required, keeping the program team informed and progressing including program reviews with stakeholders as necessary to perform ongoing assessments on the progress of program(s)
  • Facilitates the creation of the program charter (mission statement, KPIs, key partners/stakeholder teams, program roadmap/key initiatives)
  • Ensures availability and distribution to all program team members and leadership
  • Adjusts program charter, as needed
  • Develops and implements process controls ensuring department compliance with corporate and regulatory standards, including budgets, compliance, contract assistance, and day-to-day management of the department business processes and quality standards
  • Manages contracts and vendors
What we offer
What we offer
  • annual bonus or periodic sales incentive or bonus
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • Fulltime
Read More
Arrow Right

Sr. SAP SD/LE & CRM Business Process Analyst

The Sr. SAP SD Business Process Analyst will analyze, define, and develop the or...
Location
Location
United States , San Diego
Salary
Salary:
98060.00 - 151008.00 USD / Year
haeaus.com Logo
Hyundai AutoEver America
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in a quantitative field such as Business, Mathematics, Engineering, or Computer Science or equivalent experience
  • 5+ years of SAP ERP Module consulting, development, delivery, and operation experience, with a focus on manufacturing, heavy machinery, or logistics
  • 5+ years of hands-on SAP SD functional experience, including pricing, order processing, ATP (Available-to-Promise), billing, and logistics execution
  • 2+ years of ABAP programming and program delivery experience for enhancements and custom developments
  • Experience with SAP S/4HANA Migration from ECC, with an understanding of new SD functionalities In S/4HANA
  • Hands-on experience in Microsoft Dynamics 365 CRM for customer relationship management, sales automation, and integration with SAP SD
  • Experience in Business Process Re-engineering within the manufacturing or logistics sector
  • Good communication skills - Oral and Written
  • Occasional travel may be required
Job Responsibility
Job Responsibility
  • Analyze, define, and develop the organization's sales and distribution (SD) business processes within SAP ERP and CRM systems (Microsoft Dynamics 365)
  • Assess requirements for Internal business processes, ensuring compatibility with manufacturing, supply chain, and logistics operations while aligning with organizational strategic goals
  • Implement new processes, evaluate existing ones, and recommend optimal solutions and improvements
  • Partner with business process owners and management on strategic initiatives
  • Utilize quantitative analysis methodology to perform data, cost-benefit, and process measurement analysis
  • Research industry trends for applying process improvement techniques and best practices
  • Develop, implement, and maintain SAP SD, LE (Logistics Execution), MM (Materials Management), and related systems, including Microsoft Dynamics 365 CRM
  • Configure functions and workflow to facilitate ERP integration with other applications
  • Define requirements, scope, and objectives and translating into ERP solutions
  • Collaborate with IT/business teams, external consultants, end users and other stakeholders
  • Fulltime
Read More
Arrow Right
New

Junior Sous Chef

Entry level management position that focuses on successfully accomplishing the d...
Location
Location
South Africa , Durban Umhlanga Ridge
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in the culinary, food and beverage, or related professional area
  • OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
  • 2 years experience in the culinary, food and beverage, or related professional area
Job Responsibility
Job Responsibility
  • Maintains food handling and sanitation standards
  • Performs all duties of Culinary and related kitchen area employees in high demand times
  • Oversees production and preparation of culinary items
  • Ensures employees keep their work areas clean and sanitary
  • Works with Restaurant and Banquet departments to coordinate service and timing of events and meals
  • Complies with loss prevention policies and procedures
  • Strives to improve service performance
  • Communicates areas in need of attention to staff and follows up to ensure follow through
  • Leads shifts while personally preparing food items and executing requests based on required specifications
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions
  • Fulltime
Read More
Arrow Right
New

Product Support Specialist

We are in the service industry, located in New Jersey and we're on the lookout f...
Location
Location
United States , Princeton
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid understanding and practical experience with Cisco Technologies
  • Proficiency in Citrix Technologies
  • Demonstrable expertise in Cloud Technologies
  • In-depth knowledge of Computer Hardware
  • Familiarity with Dell Technologies
  • Proficiency in using About Time software
  • Excellent knowledge and experience in Active Directory
  • Proficient in Backup Technologies
  • Strong written and verbal communication skills
Job Responsibility
Job Responsibility
  • Handle technical support tickets, with a focus on product-related concerns
  • Deliver high-quality product support to customers, addressing inquiries related to our platform
  • Utilize SQL queries to delve into customer data and investigate issues
  • Aid customers in understanding product features, best practices, and technical configurations
  • Collaborate with the development team to identify, escalate, and rectify software bugs
  • Work hand-in-hand with product managers, engineers, and customers to elevate the user experience
  • Develop and upkeep support documentation to streamline troubleshooting processes
  • Contribute to improving the platform by providing valuable feedback from customers
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training
Read More
Arrow Right
New

Sales Associate

Join the # 1 Beer distributor delivering beverages to your local stores and rest...
Location
Location
United States , Lihue
Salary
Salary:
24.00 USD / Hour
reyesbeveragegroup.com Logo
Reyes Beverage Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED with 0 to 1 plus years of related experience or 1 to 2 plus years of general work experience
  • Requires reliable automobile transportation, maintaining an acceptable driving record and valid driver's license, and maintaining auto insurance coverage at least to the minimum amount specified by the Company and state law
  • Must be 21 years of age or meet minimum state legal age requirements
Job Responsibility
Job Responsibility
  • Conduct relief sales for the sales department based on open route needs
  • Take inventory and input customer orders with accuracy and timeliness with company-issued technology and systems
  • Maintain proper inventories and product freshness in all assigned accounts
  • Support merchandising by stocking product and ensuring proper rotation to maintain freshness and avoid expired product
  • Other projects or duties as assigned
What we offer
What we offer
  • Monthly car and mileage reimbursement
  • Career Growth: Opportunities for professional development and career advancement (paid training, tuition reimbursement)
  • Employee Appreciation: Events throughout the year, featuring prizes, gear, and plenty of fun
  • Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings
  • Fulltime
Read More
Arrow Right
New

Desktop Support Analyst

We are in search of a Desktop Support Analyst to join our team in the telecom se...
Location
Location
United States , Princeton, NJ
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Provide comprehensive Level 1 and 2 desktop and software support to staff
  • Manage user and asset tasks effectively
  • Monitor work emails even after office hours to respond to any emergencies promptly
  • Participate actively in global IT projects to ensure seamless execution
  • Track escalated problems to 3rd party vendors, team leaders, or managers until resolution
  • Maintain detailed documentation of all procedures and infrastructure
  • Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks
  • Provide support via e-mail, phone, and in-person, escalating issues when necessary
  • Understanding of Computer Hardware, including the ability to diagnose and repair hardware-related issues
  • Experience with Dell Technologies, particularly in the area of system configuration and support
Job Responsibility
Job Responsibility
  • Provide comprehensive Level 1 and 2 desktop and software support to staff
  • Manage user and asset tasks effectively
  • Monitor work emails even after office hours to respond to any emergencies promptly
  • Participate actively in global IT projects to ensure seamless execution
  • Track escalated problems to 3rd party vendors, team leaders, or managers until resolution
  • Maintain detailed documentation of all procedures and infrastructure
  • Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks
  • Provide support via e-mail, phone, and in-person, escalating issues when necessary
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Food & Beverage Manager

Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 year(s) of working experience in the position
  • Experience or knowledge of F&B Operations is essential
  • Proficiency in Microsoft Office, Opera PMS, Micros, GXP
  • Highly developed organizational skills
  • Possess initiative and pro-activeness
  • Outstanding verbal and written communication skills
  • Ability to handle sensitive information in a confidential manner
Job Responsibility
Job Responsibility
  • Oversees Daily Operations and Achieving Targets
  • Works closely with the manager to forecast sales, covers and payroll costs
  • Supervises the daily operation and ensures sufficient manning coverage for operations
  • Assigns the supervisors with responsibilities and tasks that they are best suited for
  • Ensures that all duties, tasks, and services are carried out according to the required standards as prescribed by the hotel
  • Consistently adheres to timeline of deliverables
  • Maintains consistency in quality of food, beverage, and service above all else
  • In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed
  • Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations
  • This includes in depth and supervision knowledge of bar and wine operations
What we offer
What we offer
  • Discounts on F&B and room rates in 7,000+ hotels world-wide for associate, parents, parents-in-laws, children, spouse/domestic partner and siblings
  • Access to the “Global Learning + Development” tool
  • 2 nights yearly staycation in any of the 4 Garcha Group hotels in Singapore
  • 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars
  • Fulltime
Read More
Arrow Right
New

Warehouse Worker

Join the # 1 Beer distributor delivering beverages to your local stores and rest...
Location
Location
United States , Hilo
Salary
Salary:
31.89 USD / Hour
reyesbeveragegroup.com Logo
Reyes Beverage Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 0 to 1 plus years of general work experience
  • Must be at least 18 years old
  • Must be able to lift products from 25 pounds to 50 pounds on a regular basis and up to 75 pounds
Job Responsibility
Job Responsibility
  • Safely and accurately select customer orders, build orders according to assigned load tickets, shrink wrap and label orders and move completed orders to the loading dock area of the warehouse
  • Accurately receive inbound products, replenish and manage inventory as needed
  • Perform pre-shift equipment checks and safely operate powered industrial equipment within the warehouse
  • Perform basic sanitation duties to maintain a clean and safe warehouse environment, such as clearing aisles of debris and stacking empty pallets
  • Other duties as assigned
What we offer
What we offer
  • Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, complimentary Health Screenings
  • Fulltime
Read More
Arrow Right