Sr Program Manager | Micro Business & Fiber

The Sr. Program Manager, Micro & Fiber is a senior individual contributor who drives complex, cross-functional programs within T-Mobile's Consumer Sales channels — spanning Micro Business and Fiber. This role exists to translate channel strategy into operational execution across a range of focus areas including channel strategy and enablement, seller experience and productivity, sales tools and technology, vendor compliance, and territory and market planning. The position manages a high-volume concurrent workload requiring the ability to stand up net-new programs, govern in-flight initiatives, align senior stakeholders without direct authority, and leverage AI and operational tools to accelerate execution at scale. Success is measured by seller productivity outcomes, program delivery quality, cross-functional alignment, and the channel's ability to operate efficiently and grow.