CrawlJobs Logo

Sr. Program Manager, AI Data Operations

uber.com Logo

Uber

Location Icon

Location:
United States , San Francisco

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

167000.00 - 185500.00 USD / Year

Job Description:

Uber AI Solutions is one of Uber’s biggest bets with the ambition to build one of the world’s largest data foundries for AI applications and evolve into a platform of choice for a variety of online tasks. AI Data Labelling operations is one of the core functional teams within Uber AI Solutions with the responsibility to oversee the end-to-end lifecycle of the data annotation programs for B2B clients.

Job Responsibility:

  • Define the programs and its key objectives to support LLM model training
  • Drive cross-functional efforts across Operations, Product, Eng and Legal to define the Program-level Ops strategy
  • Define scalable data labeling workflows leveraging internal tools, external vendors, and automation
  • Shape task/ product/ feature launches and improvements
  • Lead cross-functional initiatives to build, scale, and optimize data annotation programs
  • Own program delivery across internal teams, vendor partners, and ML stakeholders
  • Define roadmaps, manage SLAs, create scalable processes, and resolve bottlenecks
  • Operational excellence - Define and drive end-to-end execution of large-scale annotation programs across multiple data types
  • Collaborate with ML, product, and data operations teams to scope and prioritize labeling needs
  • Own vendor engagement: onboarding, SLA management, training, and quality reviews
  • Build feedback loops between annotators and model performance to inform labeling strategies
  • Create dashboards and reporting mechanisms to track labeling velocity, quality, and cost
  • Lead initiatives to improve labeling efficiency through tooling enhancements and process automation
  • Be the voice of labeling in cross-functional forums—translating model needs into operational plans
  • Customer engagement - Drive daily, weekly and monthly meetings, business reviews and reports

Requirements:

  • 7+ years of program management experience, ideally in ML ops, data labeling, or human data operations
  • Proven track record managing multi-vendor operations or global labeling teams
  • Strong understanding of AI/ML lifecycle stages and the importance of annotated data quality
  • Experience defining SOPs, rubrics, audit mechanisms, and workflows for scalable data labeling
  • Proficient in project management tools
  • Strong analytical and communication skills
  • ability to synthesize feedback from ML, ops, and product stakeholders

Nice to have:

  • Exposure to LLMs, foundation model training and human in the loop (HITL) operations
  • Familiarity with annotation for multimodal inputs (e.g., Audio, Video, Image, Text, Documents, OCR based forms etc)
  • Experience of working in customer facing roles
  • Experience managing budgets, metrics, and KPIs across distributed teams
  • Knowledge of quality scoring frameworks, defining quality rubrics and QA loop design
  • Technical background (e.g., in ML, data science, or engineering) is a plus
What we offer:
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible for various benefits

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Sr. Program Manager, AI Data Operations

Sr. Director, Product Management for Data & AI, Security and HSI

The Sr. Director of Product Management will lead the strategy and execution of T...
Location
Location
United States , Bellevue
Salary
Salary:
207700.00 - 280900.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • More than 10 years Product Management experience in an agile software product development environment preferably in a large consumer organization with millions of consumer applications and an advanced level understanding of superior customer experiences
  • 5+ years of experience in AI, data science, and analytics
  • Expertise in LLMs and Generative AI field
  • Experience leading digital applications and successfully launching Data & AI products in the market at large scale
  • Background working with Engineering and a strong understanding of the role of engineering in product development
  • 10+ years of experience in leading strategy, innovation, and data products
  • Advanced knowledge of data tools, techniques, and manipulation including cloud platforms, programming languages, and technology platforms
  • 5+ years leading and developing teams of 5 or more Manager level direct reports with skip-level employees
  • Bachelor's Degree in Computer Science, Engineering, IT or equivalent
  • Demonstrated experience driving enterprise data, analytics, and insights solutions and other technologies
Job Responsibility
Job Responsibility
  • Develop the data products that empower digital customer experiences to be contextual and personal, revamping and redesigning journeys using the new AI experiences
  • Define the overall strategy for how to build and deliver the best experience to our existing users and grow the strategic areas in the T-Life Super App and T-Shop on web
  • Build a Data & AI and Security platform for all Magenta users including Postpaid, Prepaid, TFB Micro and HSI
  • reusing the platform for Metro users to build the same capabilities in the new MyMetro App
  • Enable all the core HSI (High Speed Internet) consumer experiences into one single platform available across Magenta and Metro brands
  • Oversee Security Products for ScamSheild, P360, device diagnostics, VPN, credit monitoring etc. in T-Life to ensure that we can fully fill our promise of “Peace of mind” in the T-Life app
  • Develop and maintain strategic partnerships with senior internal and/or external customers
  • Creates, plans, and owns a portfolio of high-quality products & services through a lifecycle of envisioning/investing/innovating
  • Champion and communicate information and AI product value and other key performance indicators to partners and team members
  • Develop change management and communication plans and execute connected with customer change initiatives
What we offer
What we offer
  • medical, dental and vision insurance
  • a flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • Fulltime
Read More
Arrow Right

Data Governance Foundation Sr Analyst

The Data Adjustment Program GAI (Global Adjustment Inventory) Product Owner is a...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in an enterprise-wide or cross-functional role and ability to influence senior business level ensuring shared ownership of the Company’s overall Adjustment Data strategy and plan execution
  • strong understanding of the overall regulatory environment, Finance, Risk and Technology
  • demonstrate strategic leadership in delivering business value through vision, governance, and executive management
  • executive communication skills with an ability to describe complex topics in simple terms
  • ability to understand and operate successfully in a complex, heavily matrixed corporate environment
  • sense of urgency, passion for results and personal accountability for achievement
  • ability to effectively drive and lead change in an organization with Citigroup’s size, scale, and complexity
  • strong executive presence
  • confident in presenting a balanced view to key stakeholders and senior management
  • 5+ years of experience
Job Responsibility
Job Responsibility
  • Support and deliver the Enterprise Data Adjustment Program Data Repository
  • enhance the Enterprise Adjustment suite for reporting, analytics and AI capabilities including data dashboards, executive dashboards, regulatory reports, risk reports
  • provide strategic and operational direction and support to program and project delivery, ensuring alignment to strategic objectives, leading relationships with key stakeholders across multiple organizations and functions
  • oversee and maintain regulatory compliance for adjustment data across the enterprise with key focus in the Risk & Finance organization, assessing data governance needs, partnering with the business and other stakeholders
  • drive data quality, regulatory responses, risk management, and privacy to ensure data accuracy, security, and adherence to regulations
  • drive adjustment reporting stakeholder engagement across the enterprise
  • develop and build strong working partnerships and strategic relationships with key partners across the business and technology in aligning implementation and operational strategies
  • Fulltime
Read More
Arrow Right

Sr. Manager, Data Governance

The Sr. Manager, Data Governance will play a pivotal role in maturing our data g...
Location
Location
United States , Remote
Salary
Salary:
100277.88 - 235026.28 USD / Year
comcastadvertising.com Logo
Comcast Advertising
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Systems, Data Management, or a related field (Master's preferred)
  • 7+ years of experience in data governance, data management, or a similar role, with at least 3 years in a senior or leadership capacity managing teams
  • Strong foundational knowledge of data governance frameworks (e.g., DAMA-DMBOK)
  • Hands-on expertise in implementing data governance and MDM on modern platforms, such as Atlan for metadata/cataloging, automated data profiling (Playbooks), governance workflows, and policy automation
  • Reltio for MDM (with emphasis on match/merge/survivorship for Salesforce entities like Accounts and Opportunities)
  • Databricks Unity Catalog
  • Snowflake Polaris Catalog
  • and AWS services (e.g., S3, Glue, Athena)
  • Proficiency in SQL and data modeling, with experience in data quality tools and processes (e.g., profiling, cleansing, and validation)
  • Demonstrated ability to roll out Data Governance, master data unification, and automated practices in a cross-functional, multi-domain setting
Job Responsibility
Job Responsibility
  • Work with Domain Owners/Data Stewards to define Data Governance Epic Scope and Identify new CDEs with proper Business Glossary Definitions
  • Define the necessary Data Quality and Reconciliation Rules/Business Logic required to ensure the efficacy of CDEs
  • Work with Data Engineering to ensure we capture Technical Lineage for our CDEs
  • Implement CDE Data Quality Rules, Reconciliation Controls and corresponding Quality Dashboards
  • Automate CA Data Governance processes in our Metadata/MDM tooling (i.e. Match-Merge Resolution, etc.)
  • Lead Data Remediation activities with Technology Platform Owners and cross-functional teams
  • Maintain/Publish Data Governance Reporting/Status for all activities
  • Implement comprehensive data governance practices, including data stewardship, metadata management, data lineage, quality assurance, identification and governance of Critical Data Elements, promotion of data ethics and responsible AI practices, and master data management processes across multiple domains
  • Lead the maintenance and optimization of data governance ensuring compliance with regulatory requirements (e.g., GDPR, CCPA) and internal standards
  • Drive the rollout of new, automated data governance practices by integrating tools like Atlan for advanced metadata management, cataloging, automated data profiling (via Playbooks), governance workflows (for approvals, access requests, metadata enrichment, and policy enforcement), Reltio for master data management (including advanced match, merge, survivorship, and golden record creation for entities such as Salesforce Accounts, Opportunities, and related objects), and platforms such as Databricks (Unity Catalog), Tableau Cloud and Snowflake
What we offer
What we offer
  • Paid Time off
  • Physical Wellbeing
  • Financial Wellbeing
  • Emotional Wellbeing
  • Life Events + Family Support
  • Fulltime
Read More
Arrow Right

Sr. Project Manager

Reporting to the Director, Portfolio Management, you will act as the primary cli...
Location
Location
Canada , Mississauga
Salary
Salary:
110000.00 - 122000.00 CAD / Year
pointclickcare.com Logo
PointClickCare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-10 years’ experience in project management
  • 3-5 years' experience in SaaS business environments
  • Experience in managing at least one of the following types of projects: Enterprise-wide transformation programs, Technology modernization projects, Multi-vendor delivery projects, or Cross-functional multi-team delivery initiatives
  • Experience delivering workstreams within enterprise-wide transformation programs (multi-year, cross-functional)
  • Experience working within matrixed governance environments with cross-program dependencies
  • Experience in managing enterprise information management programs, corporates data office projects or digital transformation projects
  • PMP or Agile designation preferred
  • Experience partnering with OCM teams to manage change impacts and readiness
  • Self-motivated, strong and demonstrated business acumen, assertive
  • Extremely detailed oriented, organized, exceptional time management skills
Job Responsibility
Job Responsibility
  • Responsible for using best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes and ensure alignment with SDO governance, intake, and prioritization standards
  • Leads the project with clear ownership, ensuring alignment, momentum, and cohesion across all workstreams
  • Working closely with different business units to execute project scope and objectives while ensuring alignment with broader transformation program roadmaps, sequencing, and dependencies. Participate in integrated planning rhythms across SDO programs
  • Manage the project budget, scope, team resources, communications, and project plans, ensuring scope and solutions are aligned to expected business outcomes to support benefits realization
  • You will proactively integrate Change Management into project planning, collaborating with Program Change Directors to manage readiness, impacts, communications, adoption needs, and collision risks across the portfolio
  • Organize, lead, facilitate meetings with clear objectives, compile timely meeting summary minutes
  • Reports and effectively communicates to executive sponsors and business stakeholders: project milestones, budget tracking, status updates, as well as any existing or potential escalation issues. Proactively follow escalation and change control processes. Has overall ownership of all management reports on a given project. Reporting must follow SDO standard formats, contributing to portfolio dashboards and integrated program reporting
  • Leverage data-driven metrics and AI-enabled insights to support forecasting, risk identification, and stakeholder communication
  • Risk and Issue management. Have the knowledge, skills, and experience to recognize when problems surface or potential problems are looming. You can articulate problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed, all this with the proper sense of urgency that the problem requires
  • Drives ownership of decisions to the level where the accountability of the decision must lie
  • Fulltime
Read More
Arrow Right

Cross-disciplinary Controls Sr. Lead Analyst

This role involves managing operational risk and control processes with a strong...
Location
Location
Colombia , Bogotá
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 15+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
  • Ability to identify, measure, and manage key risks and controls
  • Track record leading Control related projects and programs
  • Ability to see the big pictures with high attention to critical details
  • Develop and implement strategy and process improvement initiatives
  • Comprehensive knowledge of Citi’s businesses and functions and their risk profiles
  • Developing new ideas and improving current processes to proactively mitigate risks
  • Requires an ability to provide challenge and make recommendation for risk and controls remediation
  • Expert knowledge in the development and execution for controls
  • Proven experience in control related functions in the financial industry
Job Responsibility
Job Responsibility
  • Develop and maintain robust MIS reports and dashboards to monitor key risk indicators (KRIs) and control performance indicators (CPIs)
  • Provide insightful analysis of risk data to support strategic decision-making
  • Contribute to the development and implementation of AI governance frameworks, ensuring ethical use, transparency, fairness, and accountability of AI systems
  • Perform assurance activities over AI models and their associated data
  • Stay abreast of industry trends in risk management, MIS technologies, and artificial intelligence to continuously enhance risk and control capabilities
  • Support the safe growth and management of the Citi Markets business line and its associated higher risk segments through robust risk mitigation
  • Identify and assess risk, vulnerabilities, and opportunities for efficient and effective risk coverage
  • Work within team and across business/functional line management to assess complex issues, structure potential solutions, and drive effective resolution within permissible statutory and regulatory frameworks
  • Evaluate and respond to escalated matters and further escalate as required
  • Advise senior management on next steps as needed
What we offer
What we offer
  • Global benefits to support well-being, growth and work-life balance.
  • Fulltime
Read More
Arrow Right

Senior Manager, Marketing Operations & Analytics

We are looking for a strategic, data-driven Marketing Operations leader who can ...
Location
Location
United States , Redwood City
Salary
Salary:
155800.00 - 233700.00 USD / Year
zuora.com Logo
Zuora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7–12 years (Sr. Manager) in B2B SaaS Marketing Operations or Revenue Operations
  • Experience managing complex MarTech stacks and integrating new technologies
  • Strong technical depth: lead routing, scoring, automation, reporting, attribution, funnel management
  • Comfortable with SQL and partnering with data/BI engineering teams
  • Has worked in organizations shifting toward advanced automation or AI-driven GTM motions
  • Systematic and analytical thinker
  • Thrives in fast-paced environments
  • Communicates complexity simply and persuasively
  • Strong leadership presence, even without a large team
  • Forward-looking
Job Responsibility
Job Responsibility
  • Manage the team who owns day-to-day operations across Marketo, Outreach, Demandbase/6sense
  • Build and maintain lifecycle processes including scoring, routing, segmentation, campaign architecture, and attribution setup
  • Ensure data accuracy and system hygiene
  • Architect lead lifecycle processes including scoring, routing, attribution, campaign/program setup, and funnel management
  • Partner with IT, RevOps, marketing and SDR leadership to ensure alignment and seamless go-to-market process execution
  • Build dashboards and recurring reports for marketing programs, funnel performance, and pipeline contribution
  • Write SQL queries and partner with BI/data teams to support analytics needs
  • Provide actionable insights that improve campaign optimization and GTM planning
  • Partner with Data/BI teams to ensure proper data governance, modeling, and analytics infrastructure
  • Translate complex data into clear insights and recommendations for marketing leadership and cross-functional stakeholders
What we offer
What we offer
  • Competitive compensation, bonus opportunities, and retirement programs
  • Comprehensive medical, dental, and vision coverage
  • Generous, flexible time off
  • Paid holidays, wellness days, and a company-wide year-end break
  • 6 months of fully paid parental leave
  • Learning & development stipend
  • Opportunities to give back, including volunteer time and donation matching
  • Mental wellbeing resources and support
  • Fulltime
Read More
Arrow Right

Sr Operations Manager

AI is the most transformational technology of our time, capable of tackling some...
Location
Location
United States , Boston
Salary
Salary:
86200.00 - 150900.00 USD / Year
Amazon
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Engineering, Science, Supply Chain, or Operations related fields
  • Experience in leading large teams to high levels of performance
  • Experience as a project owner / sponsor for strategic step change initiatives and enabling innovative thinking in project teams
  • Experience in developing future leaders and creating tailored succession plans
Job Responsibility
Job Responsibility
  • Collaborate with internal partners to build input-focused operating plans for achievement of key measures
  • Create a culture where accountability, transparency and collaboration are the norm and where rapid deep dives into root causes of defects is a standard operating practice
  • Develop, implement, or change processes as necessary to allow the team to scale at an accelerated pace, while managing cost and without impacting customer experience
  • Implement bar-raising programs aimed at hiring and developing top talent and build career development road-map for site operations teams
  • Inspire front line teams to go beyond the standard “call of duty” to find creative solutions for our product issues
  • encourage risk-taking and advocacy on behalf of product teams
  • Create closed-loop feedback processes where data associates are encouraged to be active participants in identifying opportunities for improvements to customer experience, workplace conditions, and internal tools
  • Work with finance & operations leadership team to develop, support manage the annual expense budget and build collaborative relationships with partner organizations
  • Responsible for creating a coaching culture across the site where formal and informal coaching opportunities are availed of
  • Foster a work environment that respects and is responsive to the needs of a diverse staff
What we offer
What we offer
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
  • sign-on payments
  • restricted stock units (RSUs)
Read More
Arrow Right

Sr. Product Manager - Web Personalization (Agentic Web)

Microsoft’s mission is to empower every person and every organization on the pla...
Location
Location
United States , Redmond
Salary
Salary:
106400.00 - 203600.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Business, Marketing, Communications, Finance, Engineering, or related field AND 5+ years of marketing operations, program management, technical product management or related experience OR equivalent experience
  • 3+ years technology/process improvement experience
  • 8+ years in web personalization, SEO/AEO, or digital experience roles, with demonstrated ownership of roadmaps and measurable outcomes
  • Understanding of information architecture, modular content systems, funnels, attribution constraints, and Core Web Vitals
  • 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework)
  • Experience with content modeling, metadata/taxonomy design, and modular design systems that support dynamic assembly at scale
  • Understanding of privacy, consent, and data minimization principles for personalization, measurement, and AI-assisted experiences
Job Responsibility
Job Responsibility
  • Own the Agentic Web strategy and operating model: Define the annual vision and roadmap across AI discovery, personalization, and on-site agent journeys, with clear intake, prioritization, and operating rhythms to sustain optimization at scale
  • Run AI discovery (AEO) end to end: Set standards for answer-ready content and machine interpretability, and continuously monitor, troubleshoot, and evolve performance with SEO, content, and engineering as answer engines change
  • Launch and manage web personalization as a product: Own the full lifecycle from requirements and launch through ongoing roadmap delivery, tuning, and continuous improvement based on business priorities and customer signals
  • Ensure personalization platform reliability: Define SLAs, instrumentation, monitoring, and quality gates (signal freshness, latency, delivery health), and drive incident response and post-incident improvements with engineering and analytics
  • Productize and operate interactive agent experiences: Define agent vision and requirements, then own post-launch iteration of intent capture, journey handoffs, escalation paths, and recommendation quality through measurable learning loops
  • Build and maintain the intent and content model: Steward the unified intent layer, taxonomy, metadata, and module mapping that connects discovery signals, in-session behavior, and agent context so the system stays scalable and governable
  • Lead measurement and experimentation for long-term lift: Own dashboards and performance reviews, run an ongoing test-and-learn cadence to prove incrementality, scale winners, retire underperformers, and align cross-functional teams on actions and outcomes
  • Champion trust, safety, and governance: Embed privacy, accessibility, accuracy, provenance, and brand-voice guardrails into both launches and ongoing operations, ensuring the system remains compliant and trustworthy as content and models evolve
  • Fulltime
Read More
Arrow Right