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Apex Systems is currently hiring for a Sr. Product Owner with a global automotive company. This role supports a digital product organization responsible for delivering and enhancing large-scale customer-facing financial platforms, including web applications, mobile solutions, and internal service tools. The position drives product strategy, roadmap execution, and operational excellence across high-visibility digital products used by millions of customers.
Job Responsibility
Lead the Product Management team and drive delivery across multiple digital products
Partner with CX, business stakeholders, engineering, and QA teams to define, prioritize, and deliver user stories
Own end-to-end product lifecycle including design, development, testing, launch, and post-production support
Maintain high standards for product quality, uptime, operational continuity, and incident/bug triage
Engage with leadership to present strategic initiatives, influence decisions, and secure approvals
Oversee platform operations including licensing, cost management, and ongoing optimization
Enhancing customer-facing financial web platforms with expanded self-service capabilities
Supporting the launch and growth of a mobile application for customer payments
Improving internal agent service tools and knowledge platforms for customer support teams
Managing customer communication platforms across email, SMS, web notifications, and marketing cloud technologies
Requirements
5–8+ years of experience in product management, product development, or product operations supporting customer-facing digital platforms
5–7+ years of experience leading cross-functional Agile teams across business, IT, and engineering organizations
2+ years of experience developing product roadmaps, business planning, and vendor/tool selection (RFI/RFP processes)
Experience delivering customer-facing digital products with knowledge of QA/testing processes and full product lifecycle management
Hands-on experience with Salesforce platform strategy, administration, or ecosystem management
certifications preferred or ability to obtain within 1 year
Experience supporting payment processing systems, financial services platforms, or similar transaction-heavy environments
Strong communication, analytical, and stakeholder management skills with the ability to influence executive leadership and navigate ambiguity
Nice to have
Agile Product Owner or Scrum Master certification (SAFe preferred)
Experience with mobile application delivery
Background in financial services or captive finance environments
Experience managing budgets and driving operational efficiencies
What we offer
Medical
Dental
Vision
Life
Disability
Other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
Corporate discount savings program
On-demand training program
Access to certification prep and library of technical and leadership courses/books/seminars after 6+ months tenure