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T-Mobile Logo T-Mobile · IT - Software Development

Sr Product Managers, Technical

United States, Bothell 286270.00 - 291270.00 USD / Year · Job Posted July 04, 2026
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Job Description

Sr Product Managers, Technical located in Bothell, WA will partner with internal and external stakeholders and leadership to understand the business and technology landscape of the company and creatively define solutions in support of new payment product offerings, alleviating customer experience pain points and improving the architecture.

Job Responsibility

  • Own the payment technology product end-to-end, create and handle product vision, strategy, and roadmap, and lead cross-functional teams to deliver high-quality products
  • Act as a primary point of contact for the intake process to DevOps technology teams and own the technical product roadmap for complex or cross-platform solutions
  • Partner with business, internal/external stakeholders, and leadership to understand current customer experiences, identify areas of opportunity, and create and manage product vision and roadmap
  • Lead and handle payment product backlog and priorities with our business and technology partners
  • Lead product backlog grooming sessions by partnering with key resources
  • Overall challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively define and implement solutions to those challenges
  • Inform and evangelize a strong customer focus and customer experience that aligns decision-making with IT investment choices and prioritization
  • Work with businesses to identify and articulate initiative scope, benefits, and ROI
  • Collaborate with stakeholders to plan and manage product releases
  • Develop and communicate payment acceptance and processing instructions on complex technical subjects and align multiple domains, both technical and non-technical, on this common vision
  • Handle capacity and work planning
  • Effectively and efficiently communicate with technical and non-technical audiences, including executive leadership

Requirements

  • Master's degree in Information Technology, Computer Engineering, or related, and 5 years of relevant work experience
  • OR Bachelor's degree in Information Technology, Computer Engineering, or related, and 7 years of relevant work experience
  • Designing enterprise software, solutions, and business processes, including functional processes, feature building & user story grooming, in one or more industry verticals including Telecom, Payments or Payment data collection, PCI Assessment & Compliance, 3D Secure, Digital wallet, Point of Sale, P2Pe, Tokenization, EMV processing, chargeback processing, Payment Risk & Fraud Prevention and third party payment integrations
  • Conducting studies and integrating with card Issuance & acquiring products, building Debit/Credit/prepaid card secure payment acceptance flows, risk & credit analysis, reward program, payment clearing & settlement, payment processing, IMPS Payment Services, reconciliation solution, ISO Messaging & POS semi and fully integrated solutions
  • Utilizing mandates and switch specifications from domestic and international payment networks (including VISA, Mastercard, Discover, STAR, Pulse, Integrated Debit and SHAZAM), CHASE & WorldPay acquirers, and processors, and identifying impacts to merchants' enterprise payment system, analyzing data and creating trends with the help of Splunk, Power BI, Snowflake databases
  • Gathering and interpreting business requirements and converting them into functional and technical specifications such as BRD, PFR, leveraging Rally, Jira Align, and Jira tools for technical staff including review of test cases with Quality Analysts
  • Designing and developing the use cases, data flow diagrams, integration scripts and procedures using the modeling tools such as Lucid Chart, Visual Paradigm, MS Visio, Enterprise Architect and integrating with backend services
  • Defining and resolving challenges impacting the customer experience, including technical, functional, process, and policy considerations, and implementing enterprise-wide technical solutions utilizing technologies Java, spring boot technologies, RDBMS Concepts, Oracle, Cassandra, MS SQL Server
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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