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The Senior Product Manager (PM) is a product leader and domain owner who sets direction across complex, cross-platform product areas. Accountable for outcomes, not just the roadmap the Senior PM owns the strategy, the learning agenda, and the business results for a significant and often interdependent product domain. This is not a role that executes a plan handed down from above. It is a role that originates the plan, defends it with evidence, and updates it when the data says to. The Senior PM earns influence through consistent credibility, raises the standard for how problems are framed across the team, and mentors PMs to operate at a higher level.
Job Responsibility
Takes full ownership of domain outcomes, not just what ships, but what moves
Treats every quarter as a learning cycle
Mentors and raises the capability of PMs on the team
Actively develops AI fluency and applies AI tools to domain strategy work
Anticipates industry direction and technology shifts before they become obvious priorities
Acts as an active co-owner of what customer research means, not a consumer of summaries passed up from PXDI
Knows where T-Mobile leads, where it lags, and where the category is moving before it becomes an obvious priority
Evangelizes the customer-first mindset at the team level
Applies original strategic thinking to identify which problems T-Mobile should solve next and why now
Owns the domain roadmap
Owns and manages a complex product backlog that typically spans 5–8 Agile / Scrum / Sprint teams
Translates complex, cross-platform strategy into detailed features, capabilities, and acceptance criteria consumable by engineering
Builds trusted cross-functional relationships that move decisions forward
Brings Engineering, PXDI, Data, and Business to a shared view by grounding conversations in evidence
Partners with business and leadership stakeholders to secure and maintain product funding across the domain
Works with Architecture and engineering teams to ensure technical debt and long-term platform investment are factored into domain strategy
Identifies execution, operational, and organizational issues that impede domain success
Communicates product strategy, roadmap direction, and vision with clarity at Director and VP level
Makes the roadmap legible not just as a list of features, but as a clear argument for where the product is going
Drives specific ad hoc analysis and presents findings and recommendations to executive leadership
Communicates technical challenges and tradeoffs to stakeholders at all levels
Identifies which opportunities the data supports pursuing and builds the executive argument for committing to them
Conducts and directs analysis of quantitative and qualitative data independently and with data science partners
Owns the domain KPI framework
Conducts ROI, NPV, and cost-benefit analysis to support major investment decisions
Uses data to tell a clear, honest story about domain performance to leadership and the team
Owns outcomes across a complex, often cross-platform product domain
Executes and delivers on time and at high customer value
Drives improvement of execution, operational, and organizational issues across the domain
Builds PM capability by raising the standard for how problems are framed and how outcomes are owned across the team
Applies AI tools to domain-level strategy work
Represents product best practices to the broader organization
Requirements
Bachelor's Degree plus 7 years of related work experience, OR Advanced degree with 5 years of related experience
7+ years of relevant Product Management experience in an agile software product development environment