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Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
Job Responsibility
Define and own product vision, roadmap, prioritization, and delivery outcomes aligned to business goals
Translate business needs, regulatory requirements, and client insights into actionable product strategies
Lead end-to-end product delivery, including discovery, requirements, backlog management, release planning, and post-launch evaluation
Drive execution of initiatives across advisory platforms, Salesforce integrations, reporting, data quality, operational automation, and legacy modernization
Collaborate with cross-functional teams (Technology, Operations, Compliance, Risk, Legal, Finance) to deliver high-quality solutions
Manage stakeholder and vendor relationships, ensuring alignment, governance, and clear communication
Lead, coach, and develop the product team while establishing consistent product management practices
Ensure solutions meet regulatory, risk, and operational standards and support ongoing process and data improvements
Requirements
Bachelor’s degree or equivalent experience
7+ years in product management, financial services technology, or wealth management operations
Prior people leadership experience managing a product team
Strong knowledge of wealth management, investment operations, trust/custody, or related domains
Proven ability to manage product roadmaps, prioritize initiatives, and deliver through cross-functional teams
Experience navigating complex stakeholder environments with competing priorities
Experience with Agile or structured delivery environments
Nice to have
Experience with platforms such as Salesforce, Wealthscape, Schwab, trust accounting platforms, fiduciary/trust administration, 1031 exchange and GIPS reporting
Knowledge of trust, custody, tax reporting, tax loss harvesting or investment advisory processes
Experience with data, reporting automation, workflow optimization, or modernization initiatives
Vendor management experience and relevant certifications preferred