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T-Mobile Logo T-Mobile · IT - Software Development

Sr Product Manager, T-Platform

United States, Multiple locations Employment contract 121600.00 - 219400.00 USD / Year · Job Posted June 30, 2026
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Job Responsibility

  • Owns product end to end for complex or cross-platform solutions for products of the highest level of complexity and scope, or family of products
  • Identifies target customer(s) for existing or future products, and designs and drives end user product research
  • Partners with business, internal/external stakeholders and Leadership to understand current customer experiences, identifies areas of opportunity
  • Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact
  • Leverages rapid hypothesis driven testing methodologies and experiments to inform direction, prioritize investment
  • Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making
  • Works with stakeholders and follows enterprise process to secure and maintain product funding
  • Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process
  • Communicates, influences, and sells ideas at VP level and below
  • Drives specific ad hoc analysis and presents information to executive level management on request
  • Influences product feature set and positioning strategies to improve customer experience, and drive or support growth
  • Works with external third parties to assess partnerships and licensing opportunities
  • Maintains current understanding of tech trends
  • Leverages customer insights for product vision, strategy, roadmap, priorities
  • Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities
  • Create, manage, foster an active VOC feed for themselves and team
  • Actively looks for opportunities to delight or meet customer’s unmet needs
  • Evangelizes and advocates for the customer both internally and externally, perpetuating the customer-first mindset
  • Creates an environment and culture where the team is immersed in customer-first mindset
  • Tests ideas with real customers to ensure that the product delivers the desired benefit
  • Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for highly complex products
  • Owns and manages product backlog and priorities with our business and technology partners
  • Scopes and ensures alignment on the prioritization of activities based on business and customer impact
  • Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap
  • Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority
  • Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule
  • Generates and maintains dashboards and reports that track product health and success metrics
  • Conduct Product Quarterly Business Reviews (QBR’s) and Steering meetings
  • Runs beta and pilot programs with early-stage products and samples
  • Collaborates with advertising and public relations to promote product
  • Supports sales, marketing, and other stakeholder teams with the necessary product knowledge and additional documentation
  • Assists with the overall execution relating to all aspects of the software development process
  • Recognizes and communicates technical challenges to stakeholders and makes educated trade-off decisions with the team
  • Accountable for product quality and performance in production environment
  • Accountable for product team response in event of critical or high impacting defect
  • Manages development of adoption tools and training materials
  • Identify execution, operational, organizational issues that impede product success
  • Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance
  • Works with outside partners and other third parties
  • Develops positive working relationships with Customer groups or Customer Representatives
  • Maintains professional knowledge by attending educational workshops
  • reviews professional publications
  • establishes personal networks
  • participates in professional societies
  • Develops adoption tools and training material

Requirements

  • Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
  • 7+ years of relevant Product Management experience in an agile software product development environment
  • Advanced level understanding of customer experience
  • Backlog Management
  • Business Acumen
  • Customer Experience Design
  • Data Analysis
  • Financial Modeling
  • Go-to-Market Strategies
  • Product Management
  • Product Roadmap
  • Stakeholder Management
  • Strategic Thinking
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • competitive base salary and compensation package
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free, year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • paid time off and up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • commuter and transit programs
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