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Sr. Product Manager, Digital Commerce

United States, Bellevue 121600.00 - 219400.00 USD / Year · Job Posted December 27, 2025
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Job Description

A Digital Product Manager at T-Mobile is a transformational strategist, analyst, and customer evangelist who guides Digital product development from conception to launch. Our Product Managers bring to bear deep customer empathy, critical thinking, commercial, analytical, and engineering prowess to break down complex problems into steps that deliver elite customer experiences and enhance each product’s impact on the business. This means identifying the intersection of customer needs, business goals and technical feasibility, and leading a cross-functional team to deliver against the opportunity. Working in close collaboration with Engineers, Designers, Researchers, Marketers, and Business teams, the Digital Product Manager aligns priorities and drives a software development roadmap that will ultimately transform how we do business at T-Mobile.

Job Responsibility

  • Lead the end-to-end of Digital Postpaid Commerce Web or T-Life product experience(s), including product vision, strategy definition, roadmap, priorities, technical development, and progress against objectives and key results
  • Launch new products and features, test their performance, and iterate quickly
  • Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance customer satisfaction and improve engineering productivity
  • Work collaboratively with engineering, marketing, legal, design and business, and other teams to launch innovative Digital product experiences
  • Leverage rapid hypothesis-driven testing methodologies and experiments (i.e., prototyping, usability, A/B testing, etc.) to inform direction and prioritize investment
  • Own and lead product backlog of capabilities and features for agile development
  • Align and prioritize backlog with our business and technology partners based on ROI /NPV analysis, product analysis, and clearly articulated customer needs tied to LOB priorities
  • Define release schedule, scope for releases/product increments, generate product requirements, features, and user stories for intake into scrum teams
  • Drive and support technical delivery end to end, and support/drive go-to-market activities
  • Communicate, influence, and sell ideas at VP level and below. This includes regularly delivering product presentations to internal and external partners
  • Ultimately accountable for product quality and performance in production environment

Requirements

  • Bachelor's Degree
  • 7+ years of experience in Product Management, preferably some product experience with eCommerce
  • 7+ years of experience working in a technical environment with a broad, cross functional team to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones
  • Critical thinking/analytical leadership experience
  • Experience presenting to senior executive audiences
  • Experience of going through a full product life-cycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution
  • Experience analyzing complex, large-scale data sets and making decisions based on data
  • JIRA or some other ticket/bug tracking tool
  • Analytics tools such as Adobe Analytics, PowerBI, Tableau, etc.
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have

  • Experience in defining and launching 0-1 products
  • E-Commerce
  • Experience in Machine Learning infrastructure
  • Adobe AEM certification

What we offer

  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Annual bonus or periodic sales incentive or bonus
  • Medical, dental and vision insurance
  • Flexible spending account
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

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