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Sr. Product Manager - Device Financing

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Bellevue

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Contract Type:
Not provided

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Salary:

121600.00 - 219400.00 USD / Year

Job Description:

The Sr Product Manager is a visionary, strategist, analyst, customer evangelist, respected leader of execution, and professional relationship builder all rolled into a single dynamic package. Every product at T-Mobile is envisioned and created to achieve a specific business purpose or set of business results. The Sr Product Manager is ultimately accountable, responsible, and has ownership of T-Mobile's internal and external products, platforms, services, experiences envisioned and created to achieve the specific business purpose or business results. At a high level this means identifying the intersection of customer problems/unmet needs (an opportunity), technical feasibility, business objectives, securing funding, and leading a cross-functional team as well as key stakeholders to deliver against the opportunity. Sr Product Manager is a 'jack-of-all-trades' leveraging deep customer empathy, strategic thinking, commercial, analytical, and leadership prowess to successfully deliver delightful and differentiated products that drive growth and positively impact customers lives.

Job Responsibility:

  • Owns product end to end for Device Financing, a complex cross-platform solution used by T-Mobile customers in the device and accessory purchase process across all sales channels
  • Identifies target customer(s) for existing or future products, and designs and drives end user product research
  • Partners with business, internal/external stakeholders and Leadership to understand current customer experiences, identifies areas of opportunity
  • Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact
  • Leverages rapid hypothesis driven testing methodologies and experiments to inform direction, prioritize investment
  • Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making
  • Works with stakeholders and follows enterprise process to secure and maintain product funding
  • Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process
  • Communicates, influences, and sells ideas at VP level and below
  • Drives specific ad hoc analysis and presents information to executive level management on request
  • Influences product feature set and positioning strategies to improve customer experience, and drive or support growth
  • Works with external third parties to assess partnerships and licensing opportunities
  • Maintains current understanding of tech trends
  • Leverages customer insights for product vision, strategy, roadmap, priorities
  • Dedicates time to customers actively meeting with them to build deeper empathy and understand their needs and priorities
  • Create, manage, foster an active VOC feed for themselves and team
  • Actively looks for opportunities to delight or meet customer’s unmet needs
  • Evangelizes and advocates for the customer both internally and externally
  • Creates an environment and culture where the team is immersed in customer-first mindset
  • Tests ideas with real customers to ensure that the product delivers the desired benefit
  • Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule
  • Generates and maintains dashboards and reports that track product health and success metrics
  • Conduct Product Quarterly Business Reviews (QBR’s) and Steering meetings
  • Runs beta and pilot programs with early-stage products and samples
  • Supports sales, marketing, and other stakeholder teams with the necessary product knowledge and additional documentation
  • Recognizes and communicates technical challenges to stakeholders and makes educated trade-off decisions with the team
  • Accountable for product quality and performance in production environment
  • Manages development of adoption tools and training materials
  • Identify execution, operational, organizational issues that impede product success
  • Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, and finance

Requirements:

  • 7+ years of relevant Product Management experience in an agile software product development environment
  • Advanced level understanding of customer experience
  • Product Lifecycle Management Experience in delivering large and complex business/technology initiatives
  • Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence
  • Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams
  • Experience with Agile backlog/project management tools
  • Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
  • Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions
  • Bachelors Degree or equivalent experience required
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • competitive base salary and compensation package
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • access to free, year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
March 22, 2026

Employment Type:
Fulltime
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