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Sr. Procurement Manager, Global Logistics

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Roku

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Location:
United States , San Jose

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Category:
Purchasing

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Contract Type:
Not provided

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Salary:

165000.00 - 175000.00 USD / Year
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Job Description:

This position will focus on warehousing, reverse logistics (RMA), and logistics services procurement within a team of sourcing professionals. The role owns supplier and partner relationships, defines category and supply base strategies, and leads contract negotiation, execution, and ongoing supplier governance for Warehousing, RMA, and supporting logistics services.

Job Responsibility:

  • Lead and manage the Warehousing & RMA sourcing categories, owning end-to-end supplier engagement across third-party warehouses, fulfillment centers, repair depots, refurbishers, and reverse logistics partners
  • Own the commercial strategy and supplier portfolio supporting inbound warehousing, outbound distribution, returns processing (RMA), refurbishment, resale, recycling, and disposal operations
  • Negotiate, draft, and manage Statements of Work (SOWs), Master Service Agreements (MSAs), NDAs, amendments, and pricing exhibits with warehousing, RMA, and logistics service providers
  • Lead RFx processes for Warehousing and RMA services, including scope definition, bid analysis, supplier evaluation, and recommendation using eSourcing tools
  • Develop and execute category strategies leveraging market intelligence, supplier benchmarking, rate cards, capacity planning, and total cost of ownership (TCO) models across storage, handling, labor, repair, and reverse logistics cost drivers
  • Act as the primary commercial point of contact for Warehousing and RMA suppliers, managing pricing, performance issues, claims, compliance, contract changes, and escalations
  • Identify and deliver cost optimization and productivity initiatives, including network optimization, supplier rationalization, rate re-benchmarking, and process improvements across warehousing and returns flows
  • Partner closely with Logistics Operations, Supply Chain, Finance, Sales, Service, and Legal teams to support budgeting, forecasting, and cost validation that withstands executive scrutiny
  • Host QBRs and supplier scorecard reviews, driving accountability around SLAs, KPIs, service quality, cost, compliance, and continuous improvement
  • Ensure suppliers meet commitments related to cost, capacity, service levels, quality, inventory accuracy, RMA turnaround times, and compliance
  • Travel 10–20% to supplier sites for business reviews, audits, and program alignment

Requirements:

  • Bachelor’s degree in supply chain management, Operations, Engineering, or Business (master’s preferred)
  • 8+ years of experience in Logistics / Services Procurement, with strong emphasis on Warehousing, Reverse Logistics (RMA), and contract management
  • Direct sourcing experience with 3PLs, warehousing providers, fulfillment centers, repair/refurbishment vendors, and reverse logistics partners
  • Strong understanding of warehouse operations, RMA workflows, inventory handling, labor models, and cost drivers
  • Demonstrated expertise in services contracting, including MSAs, SOWs, rate cards, SLAs, outsourcing models, should-cost analysis, benchmarking, and commercial negotiations
  • Experience running RFx processes and managing suppliers through the full contract lifecycle
  • Ability to operate effectively in a fast-moving, ambiguous environment while influencing cross-functional stakeholders
  • Strong analytical, communication, and stakeholder management skills
  • Proficiency with Microsoft Excel, Word, and PowerPoint
What we offer:
  • health insurance
  • equity awards
  • life insurance
  • disability benefits
  • parental leave
  • wellness benefits
  • paid time off
  • mental health and financial wellness support and resources
  • commuter benefits
  • retirement options (401(k)/pension)

Additional Information:

Job Posted:
January 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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