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Teradata Logo Teradata · IT - Administration

Sr Process Analyst

Mexico, Mexico City · Job Posted June 15, 2026
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Job Description

We are seeking a Senior Process Analyst to support enterprise process management, business transformation, and continuous improvement initiatives across a global organization. This role is responsible for leading process discovery sessions, documenting current and future-state processes, identifying improvement and automation opportunities, and helping teams improve process quality, governance, and performance visibility. This is a senior individual contributor role intended for a strong, hands-on analyst who can work independently, engage confidently with business and technology stakeholders, and produce high-quality outputs with limited oversight. The ideal candidate brings both structured process discipline and the practical business judgment needed to work in a fast-paced transformation environment.

Job Responsibility

  • Lead process discovery, process mapping, and documentation efforts across business and operational teams
  • Facilitate working sessions with stakeholders to capture current-state workflows, pain points, control gaps, dependencies, and improvement opportunities
  • Develop clear current-state and future-state process documentation, including process maps, SOPs, RACI views, swimlanes, and supporting narrative documentation as needed
  • Identify opportunities for simplification, standardization, automation, AI enablement, and stronger process governance
  • Help establish and reinforce process standards, documentation quality expectations, and governance practices across the organization
  • Analyze process issues and recommend actionable solutions supported by data, stakeholder input, and business context
  • Support development of dashboards, measures, and KPIs to improve process transparency, ownership, and performance management
  • Contribute to enterprise process repository maintenance, metadata quality, and process architecture alignment
  • Prepare polished materials for leadership reviews, working sessions, and decision-making discussions

Requirements

  • 5–8+ years of experience in process analysis, business process management, continuous improvement, transformation, operations, or a related field
  • Demonstrated experience leading process discovery sessions and documenting end-to-end business processes
  • Strong process mapping skills, including experience with swimlanes, workflows, SOPs, and process decomposition
  • Experience partnering with business stakeholders, cross-functional teams, and technology teams in a professional services, operations, or transformation environment
  • Strong written and verbal communication skills, including the ability to create executive-ready materials
  • Strong analytical and problem-solving skills with the ability to connect operational detail to broader business needs
  • Ability to work independently, manage multiple priorities, and maintain high-quality output in a fast-moving environment
  • Proficiency with common process and productivity tools such as Microsoft Office, Visio, Lucidchart, Blueworks, or similar process documentation platforms

Nice to have

  • Experience with process governance, process architecture, enterprise process frameworks, or process maturity programs
  • Familiarity with APQC, Lean, Six Sigma, BPM, or other structured process improvement methodologies
  • Exposure to workflow automation, AI-enabled process improvement, analytics, or operational reporting
  • Experience supporting transformation programs, PMO activities, or cross-functional strategic initiatives
  • Experience working in a global shared-services, matrixed, or distributed operating environment
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