Sr. PM Job at NTT DATA (Remote)

Job Description

Support Needed: Seeking a Project Manager with experience in ITSM to support our client. Requires the ability to work independently and report regularly to an executive audience on scope, schedule, budget and risks. All work in this area functions in a Hybrid Agile/Waterfall manner and will require experience with tracking and planning in both methodologies. Ideal candidates will have experience managing ITSM projects, preferably in ServiceNow. ServiceNow isn’t a must have. The project will be onboarding one of our client’s business units to the ITSM platform.

Job Responsibility

Support the client’s Delivery Leader through all duties to support the overall execution of the project/initiative. This includes driving collaboration, alignment and integrated delivery for a given project/initiative
Document scope, timeline, resource plan, and stakeholders
Lead the project team through each phase of the project
Identify and manage all issues and risks on the project
escalate items timely
Ensure that all the project tasks and deliverables remain on track and within cost
Manage the project folder and related documentation, ensuring decisions and status updates are captured timely
Communicate and maintain project progress and decisions via meetings and status reports on a regular basis and on demand based on stakeholder need
Establish and manage realistic and committed project schedules
taking into consideration deadlines, dependencies, resources, and costs when making changes and decisions to schedule
Ensure that the Project Team shares a common understanding of the project, that adequate resources are being applied consistent with the set timeframe
Secure acceptance and approval of deliverables from the Project Sponsor and Stakeholders, as required for the given project
Establish a project site and organize and maintain project documentation to support needs
Track financial spend against budget on third party purchases where needed
Maintain stakeholder list, develop communication plans, and assist with creating communications deliverables as needed
Use the following technologies: Microsoft: Teams, SharePoint, Outlook, Excel and PowerPoint
Jira
Measure project performance to identify areas for improvement
Adjust project management approaches as needed, based on industry best practices and professional judgement
Facilitate discussions to drive decision making, share information and collect information, as required by the project
Proactively manage change control and communicate impact in project scope, identify risks/issues, and devising contingency plans

Requirements

10+ years of IT project management
Experience at communicating at all levels (team to executive)
Expertise in Project Management Best Practices including the use of Waterfall and Agile Methodologies, scope, schedule and budget management
Experience running ITSM projects, preferably on the ServiceNow platform
Experience using Planview managing budgets, forecasting, tracking invoices, accruals, etc.
Familiarity with standard project management toolsets (Planview, MS Project, Jira, Rally, Agile Place etc...)
Proven working experience in project management through all facets of project lifecycle
Proven track record to drive results and navigating challenges successfully
Sr. PMs should have experience coordinating work across PMs in a matrix environment, able to provide roll up of status and metric reporting, have exceptional issue management skills, and have experience defining roles and responsibilities on projects to bring clarity on the accountability of work across team members

Nice to have

Planview experience and be familiar with managing project resources, financial planning, etc. Not a must and can be trained
Excellent Communication – oral and written
Ability to lead teams through planned schedules and proactively address issues/risks
Proficient in creating effective PowerPoint presentations
Flexible to be in details and at summarized/high-level
Strong familiarity with project management software tools, methodologies, and best practices
client uses Jira, Smartsheet, Teams, O365
Solid organizational skills including attention to detail and multitasking skills
Effective resource estimating skills
Self-starter with a strong work ethic, who sets high standards for self and others and demonstrates enthusiasm for the mission of the team

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Sr. PM

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