Sr. Operations Representative Job at Capital One (Muntinlupa City)

People Operations Sr. Associate

The HR Operations Coordinator SI will act as a single point of contact with Soci...

Location

Egypt , New Cairo

Salary:

Not provided

Pepsico

Expiration Date

Until further notice

Requirements

Social Insurance operations experience and the relevant local laws
HR Shared Services process and SLA management experience: 0 - 2 years
Service management and ticket management system experience
Customer orientation
Process management and continuous improvement with a focus on optimization and productivity
Technical / Functional Skills & Knowledge of HR Tools and Interfaces

Job Responsibility

Deliver services at the defined at the SLAs/KPIs and drive operational efficiency and continuous improvement
Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements
Partner with team to execute plans to improve customer satisfaction with a focus on processes
Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients and the broader shared services organization
Act as a single point of contact with the Social Insurance Service provider
Audit Contracts and Probation Period Renewal RPA and report and resolve errors that arise
Ensure that the required reports for RPA operation are uploaded periodically
Take necessary action in case of RPA operation failure
Sending any contracts and probation periods that were not sent by the bot to prevent the process from being disrupted
Generate reports for the renewal process and the probation period to follow up on the bot

Fulltime

Sr. Row/land Representative

TRC Companies is looking for a SR. ROW/Land Representative to support our Field ...

Location

United States , Albany

Salary:

75400.00 - 78000.00 USD / Year

TRC Companies

Expiration Date

Until further notice

Requirements

Associate's degree preferred or relevant experience
SR/WA or other IRWA Designation Notary Public
A valid motor vehicle operator’s license
Experience in work related to right of way or real estate services provided to public organizations
Broad knowledge of procedures used to acquire real property interests for public utility/infrastructure projects including condemnation
Knowledgeable with laws and regulations involving real estate transactions and Eminent Domain
Experience as a ROW agent or related ROW position
Proficient in Microsoft Office products, including spreadsheet and word processing
Must be detail oriented and have excellent analytical and quantitative skills
Requires specialized knowledge in the methods and techniques for performing Land Services activities

Job Responsibility

Provide ROW and real estate support for Senior Right of Way Agents working on Transmission & Distribution line projects in New Hampshire
Must be responsible, organized, self-motivated, willing to learn and a team-player
The ability to work independently demonstrating self-assurance in one’s ideas, judgment and capabilities is key
Excellent written and oral communication skills required as well as proficiency in Windows, MS Office, and the NH Registry of Deeds portals
City/Town records research
Registry of deeds and probate research
Eversource easement research and analysis
Temporary and permanent easement and license acquisitions
Stone wall and gate agreement acquisition
Vendor will work with appraisers, estimators, and others to determine land, timber and other values

What we offer

Medical, dental, vision, and disability insurance
401k package that includes both traditional and Roth IRA options and Company match
Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year)
All full-time employees enjoy a minimum of 8 Paid Holidays per year
TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence
Employee may be eligible for participation in the Company’s annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators

Fulltime

Sr Director, Operations Technology - Refining

Leads the Operations Technology Integration team, oversees configuration, implem...

Location

United States , Houston

Salary:

Not provided

Delek US

Expiration Date

Until further notice

Requirements

4 year / Bachelor's Degree (Required)
In lieu of the above education requirements, an equivalent combination of education and experience may be considered
Eight (8) or more years Management experience (Required)
Fifteen (15) or more years Experience in a related field (Required)
No Licensure or Certification Required
Business Acumen
Project Management
Production Systems
Vendor Management
Relationship Management

Job Responsibility

Leads the Operations Technology Integration team
oversees configuration, implementation, maintenance, and upgrades for functional/business areas
Analyzes user requirements to determine system configuration and customization
Applies in-depth knowledge of off-the-shelf applications to efficiently customize modules that maintain full compatibility with vendor guidelines
Provides ongoing system support
Leads the effort to define requirements and select software vendors
Manages Budgets, vendor relationships, and maintenance contracts
Sets the strategy in support of the company’s objectives through technology solutions
Attends and represents IT at a variety of meetings for the purpose of conveying and/or gathering information required to perform job functions
Conducts problem analysis of information systems as needed for the purpose of ensuring proper implementation of integrated systems by partnering with information technology leaders

What we offer

up to a 10% match on 401K on your hire start, with a vesting timeline of only one year
medical benefits that start on day one with a 30% premium rebate annually
access to the Calm app for FREE
performance management program to earn additional annual incentives

Fulltime

Sr Refinery Operations Specialist

The Area Specialist is responsible for ensuring unit capacity in their assigned ...

Location

United States , El Dorado

Salary:

Not provided

Delek US

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Two (2) or more years Experience in leadership role or equivalent military experience
Four (4) or more years Experience in refinery, petrochemical or chemical role required
Must pass drug test and background check
Willingness to work a rotating shift schedule, holidays and overtime as required
Physical ability to work on and around industrial equipment, including climbing of stairs, ladders and in confined spaces
Ability to wear Personal Protective Equipment (PPE) in designated areas (hard hat, safety glasses, gloves, boots, hearing protection, respirator)

Job Responsibility

Ensuring unit capacity in their assigned area
Serving as the senior operations team member assigned to an area
Owning operational input into all other longer-term process
Being the operations representative to the Business Team
Provides escalation path for the shift team and supports the day-to-day activities of team within assigned area
Maintains a safe and healthy work environment by owning and approving area operating procedures
Utilizes technical knowledge of assigned area(s) and oversee the reliability and throughput including the development and implementation of operational improvement and efficiency gain strategies
Leads or assists in the investigation and closure of Gensuite incidents in assigned area
Conducts audits and walk-throughs to ensure a safe and compliant operation
Accountable for developing and implementing margin improvement and efficiency plans

What we offer

Up to a 10% match on 401K on your hire start, with a vesting timeline of only one year
Medical benefits that start on day one with a 30% premium rebate annually
Access to the Calm app for FREE
Additional annual incentives through performance management program

Fulltime

Sr. Manager Operations

Our rapidly growing transportation and logistics partner, a subsidiary of a glob...

Location

United States , Ellabell

Salary:

100000.00 - 120000.00 USD / Year

Aquent

Expiration Date

Until further notice

Requirements

Korean Bilingual – Required
Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field
12+ years of progressive experience in supply chain, transportation, or logistics operations
7+ years in a senior managerial or leadership role within yard, shuttle, or automotive supply chain operations
Strong financial and P&L management experience
Proven ability to lead large teams and complex operations
Strong strategic thinking and business acumen
Expertise in yard/shuttle operations, sequencing, and plant logistics
Proficiency in Microsoft Office Suite and Enterprise Resource Planning (ERP)/logistics systems
Exceptional leadership, communication, and negotiation skills

Job Responsibility

Develop and execute the supply chain operations strategy in alignment with organizational goals
Lead capacity planning, shuttle scheduling, and operational design to ensure uninterrupted supply to assembly lines
Identify and implement process improvements to drive cost efficiency, scalability, and long-term growth
Oversee budgeting and P&L management for supply chain operations
Direct all yard, shuttle, and switching operations to achieve on-time and error-free delivery performance
Establish Key Performance Indicators (KPIs) and ensure consistent monitoring of operational efficiency, safety, and customer satisfaction
Ensure proper maintenance and utilization of yard/shuttle equipment, including preventive maintenance schedules
Manage returnable asset flows (carts, racks, dollies) and ensure inventory integrity
Champion a safety-first culture across all operations
Ensure compliance with OSHA, DOT, CTPAT, and facility-specific regulations

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match

Fulltime

New

Sr Patient Experience Representative- ORL Admin Support

The Senior Patient Experience Representative (Sr. PER) provides advanced adminis...

Location

United States , Boston

Salary:

19.83 - 29.49 USD / Hour

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

High School Diploma/ GED
1 year of relevant, healthcare experience
Performs independently
serves as a resource and coaches others
Completes tasks independently with occasional guidance on complex issues
Builds strong working relationships
Communicates effectively with empathy, both verbally and in writing
Collaborates effectively with diverse stakeholders

Job Responsibility

Primarily working with the Neurotology team, scheduling and coordinating appointments for the pediatric population
Demonstrates positive and effective customer service that supports departmental and hospital operations, responding to patient, family, and provider inquiries and resolving complex issues as appropriate
Collaborate with referring providers and practices to support patient care and resolution of complex issues
Monitors clinic activity and patient flow to ensure a positive patient experience, addressing customer service and scheduling concerns and responding to escalated service issues
Serves as a resource on departmental policies and procedures and assists in resolving administrative and operational issues
Verifies, records, and processes patient demographic, insurance, referral, and clinical information
obtains and documents authorizations and referrals
and supports reimbursement and billing processes
May collect and reconcile patient payments, prepare deposits, maintain accurate financial records, and facilitate communication with Financial Counsel
Schedules patient appointments and procedures across providers, departments, and institutions, coordinating schedules and resources to optimize efficiency and patient access

What we offer

flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
cell phone plan discounts
discounted rates on T-passes
$2,000 sign on bonus

Fulltime

Sr. Customer Service Representative

We are looking for a detail-oriented individual to support workers’ compensation...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling workers’ compensation claims with a strong understanding of claim lifecycle management and resolution practices
Knowledge of Georgia workers’ compensation rules, reporting obligations, and payment requirements
Ability to investigate claims, interpret documentation, and make sound decisions based on available facts
Skill in preparing clear written reports, recommendations, and claim-related correspondence
Proficiency in claims processing, claims data review, and use of claims management or claims edit systems
Strong communication skills for working effectively with employees, supervisors, medical providers, attorneys, and regulatory contacts
High attention to detail with the ability to maintain organized records and manage multiple deadlines in a fast-paced environment

Job Responsibility

Manage workers’ compensation cases from intake through resolution, applying Georgia regulations and established claim practices throughout the process
Examine claim details, incident information, and supporting documentation to determine appropriate next steps and claim direction
Produce clear written summaries, recommendations, and status updates that capture findings and support informed decision-making
Coordinate with injured employees, leaders, physicians, rehabilitation specialists, and state workers’ compensation contacts to facilitate recovery and return-to-work planning
Oversee the timely handling of medical and wage-related payments, while maintaining accurate files and submitting required state reporting within deadlines
Complete daily administrative activities such as opening new claims, reviewing incident materials, and updating claim records
Partner with legal counsel by supplying claim information, documentation, and case support for matters involving litigation
Identify recovery opportunities, including subrogation and applicable trust fund matters, and pursue them within required timeframes
Provide additional operational support as needed, including related assignments that assist broader departmental or field activities

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan

Fulltime

Seasonal Sr. Customer Assistance Representative - Returns Agent

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and...

Location

United States , Rexburg

Salary:

17.00 USD / Hour

Enterprise Holdings

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent required
Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Apart from religious observation, must be able to work the following schedule(s): Wednesday 3PM-7PM, Thursday, Friday, Saturday 10AM-7PM
Must be at least 18 years old

Job Responsibility

Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Meet and greet customers in a friendly and timely manner
Provide directions and general assistance
Assist to assess condition of rental upon return
Process returns, check-ins and exit kiosk transactions
Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
Understand and communicate rental terms and conditions, vehicle features and other services
May sell optional protection products, upgrades, fuel options and other additional equipment

What we offer

Paid shuttle to pick up and drop off from Rexburg
Compensation for travel time

Fulltime

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Sr. Operations Representative

Job Description

Job Responsibility

Requirements

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