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Sr Operations & Logistics Manager

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Uber

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Location:
United States , San Francisco

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

131000.00 - 145500.00 USD / Year
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Job Description:

The Courier & Marketplace West team is on a mission to drive sustainable growth and operational excellence across California and the Pacific Northwest. We work on high-impact, data-driven projects tailored to the unique dynamics of each local market-ranging from strategic courier supply initiatives to custom city-specific campaigns. As a Territory Operations Manager, you’ll play a critical role in executing local strategy, solving complex problems, and shaping the future of delivery services in the region.

Job Responsibility:

  • Own day-to-day operational performance across multiple cities within the West territory, with a focus on Courier and Marketplace metrics
  • Analyze large data sets to identify performance gaps, build strategic plans, and execute initiatives to close them
  • Collaborate closely with Strategic Ops, Legal, City Managers, and Policy to ensure execution is both effective and compliant with local regulations
  • Localize national or global strategies by designing and launching city-specific campaigns tailored to unique market conditions
  • Identify and resolve systemic issues by coordinating with Tech, Support, and Product to implement scalable solutions

Requirements:

  • 3+ years of experience in operations, strategy, consulting, or a fast-paced tech environment
  • Strong analytical skills with demonstrated proficiency in SQL and Excel, and the ability to generate insights from data to drive decision-making
  • Bachelor's degree

Nice to have:

  • Proven ability to influence cross-functional stakeholders, manage execution of large initiatives, and adapt quickly in dynamic, ambiguous environments
  • Proficiency in data tools such as SQL, Excel, and dashboarding platforms like Tableau
  • Python is a strong plus
  • Experience deploying operational strategies or product rollouts in a multi-city environment, with a focus on experimentation and iteration
  • Familiarity with regulatory or policy landscapes in California or the Pacific Northwest, particularly in the gig economy or delivery sector
  • Background in consulting, tech startups, marketplaces, or retail operations with a track record of handling cross-functional projects in high-ambiguity environments
What we offer:
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award & other types of comp
  • Eligible for various benefits

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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