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We are looking for an experienced Sr. NetSuite/Azure Administrator/Analyst to lead the configuration, support, and ongoing enhancement of critical business systems in St. Petersburg, Florida. This role blends deep NetSuite expertise with hands-on administration of connected SaaS platforms, integrations, and Microsoft cloud services. The ideal candidate will work closely with cross-functional teams to improve processes, strengthen system reliability, and deliver practical solutions that help the business operate more effectively.
Job Responsibility
Oversee the daily administration and continuous optimization of the NetSuite environment, including security roles, permissions, workflows, customizations, forms, dashboards, saved searches, and scheduled jobs
Maintain and support integrations across business applications through Celigo or similar iPaaS tools, resolving synchronization issues and preserving accurate data movement between systems
Provide administration and user support for connected platforms such as Shopify, Zendesk, Smartsheet, and Expensify, including configuration updates, access setup, issue resolution, and coordination with external vendors
Manage the full user account lifecycle within the Microsoft cloud ecosystem, including Entra ID provisioning, deprovisioning, Microsoft 365 licensing, group membership, and access governance
Administer single sign-on and application access controls across the business systems portfolio while enforcing security standards, least-privilege principles, and conditional access policies
Partner with Finance, Operations, and other stakeholders to gather business needs, translate requirements into system improvements, and help prioritize application changes with leadership
Contribute to AI-related initiatives by assessing, testing, configuring, and supporting AI capabilities within platforms such as NetSuite, Zendesk, and Microsoft 365 tools including Copilot
Develop reports, dashboards, and saved searches that improve operational visibility and support informed decision-making across departments
Deliver day-to-day troubleshooting for business applications and general IT requests, investigate root causes, and escalate complex issues to vendors when appropriate
Create automation scripts using PowerShell or comparable tools and maintain clear documentation for configurations, integrations, and business processes
Requirements
Bachelor’s degree in Information Systems, Computer Science, Business, or a related discipline, or equivalent hands-on practical experience
At least 3-5 years of experience administering cloud-based business systems and SaaS applications in a systems administration or business systems analyst capacity
Minimum of 3 years of direct NetSuite administration experience, including work with permissions, workflows, custom fields and records, forms, saved searches, and data management in a customized production environment
Experience supporting Microsoft cloud technologies, including Entra ID and Microsoft 365, with responsibility for user access, licensing, groups, and identity-related administration
Proven background managing integrations between cloud applications using Celigo, Boomi, or another comparable iPaaS platform, with the ability to troubleshoot end-to-end data flow issues
Working knowledge of key enterprise business processes such as order-to-cash, procure-to-pay, and record-to-report within an ERP-driven environment
Practical experience using generative AI tools such as ChatGPT, Claude, or Microsoft Copilot to improve productivity, along with an understanding of how AI features connect with SaaS platforms
Strong analytical and communication skills, with the ability to diagnose complex issues, balance competing priorities, document requirements, and work effectively with non-technical stakeholders