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In this vital role you will support and advance the Regulatory Content Automation capability ecosystem.
Job Responsibility:
Serve as the Technology Process lead for regulatory content automation solutions, including structured content authoring, publishing, submission, and downstream integrations
Define, document, and maintain end-to-end regulatory processes, ensuring consistency, scalability, and alignment with global regulatory standards
Lead post-MVP stabilization efforts, continuous improvement initiatives, and future roadmap development aligned with regulatory transformation goals
Act as IT Application Owner for designated platforms, including lifecycle management, system decommissioning, and integration oversight
Drive planning, execution, and delivery across Agile / SAFe product teams, serving as a key contributor in PI planning, backlog prioritization, and dependency management
Translate regulatory business needs into clear business and technical requirements, partnering with engineering and architecture teams to deliver fit-for-purpose solutions
Apply and reuse global technology capabilities and standards to deliver differentiated, compliant platforms
Lead GxP and computer system validation activities, including implementation of Risk-Based Validation (RBV) strategies
Ensure ongoing compliance with FDA 21 CFR Part 11, GxP, and Amgen SOPs
Support audit and inspection readiness through ownership of validation documentation, system controls, and traceability artifacts
Lead technical discussions and integrations across platforms such as Veeva Vault RIM, AWS (e.g., S3), structured content tools, GenAI-enabled capabilities, and document management solutions
Partner with data, UX, and architecture teams to ensure solution quality, performance, and extensibility
Evaluate vendors and emerging technologies through proof-of-concepts and pilots, ensuring alignment with enterprise standards and user experience goals
Mentor and guide junior business analysts and delivery team members, promoting ownership, continuous learning, and cross-functional collaboration
Engage business stakeholders to set expectations, manage priorities, and ensure transparent communication
Support diversity, inclusion, and team engagement initiatives within the organization
Requirements:
Doctorate degree and 2 years of Information Systems experience
Master’s degree and 4 years of Information Systems experience
Bachelor’s degree and 6 years of Information Systems experience
Associate’s degree and 10 years of Information Systems experience
High School Diploma/GED and 12 years of Information Systems experience
Hands-on experience with Agile / SAFe delivery, DevOps, and CI/CD practices
Nice to have:
1-3 years of Technical Product Manager experience for an AI/Automation product
5–8+ years of experience in Regulatory Information or Document Management process and systems or Clinical/Safety/Labelling Document Management processes and systems
5-8+ years of experience in managing custom software development products
Strong experience with computer system validation, GxP, and FDA 21 CFR Part 11
Working knowledge of Veeva Vault RIM and regulatory publishing/submission platforms and/or Safety systems (Argus) or Clinical systems (CTMS)
Experience in life sciences, healthcare, or similarly regulated industries
Hands-on experience with Agile / SAFe delivery, DevOps, and CI/CD practices
Familiarity with AWS cloud technologies, data integrations, and analytics
Strong ability to influence stakeholders and work effectively with senior leaders
Excellent written and verbal communication skills
High learning agility and passion for innovation and continuous improvement
Strong experience with GenAI development including familiarity with RAG, Prompt Engineering, LLM fine-tuning, and Agentic Architecture
Strong experience in developing multi-year product roadmaps and managing a product through every aspect of the software development life cycle
What we offer:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan