CrawlJobs Logo

Sr. Mgr, Field Service

United States, Phoenix Employment contract · Job Posted June 17, 2026
Apply Position
Job Link Share

Job Description

As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.

Job Responsibility

  • Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites
  • Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions
  • Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification
  • Maintain records and reports to coordinate activities between Lam and the customer
  • Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction
  • Transparently discuss opportunities and challenges with customer to increase trust
  • Update customer on status of Lam tools as needed

Requirements

  • Bachelor's degree in Electronics, Engineering, or related field with 2+ years of experience
  • or an advanced degree without experience
  • or equivalent work experience
  • Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals
  • Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit
  • Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods
  • Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed
  • Ability to travel internationally for training purposes

Nice to have

  • Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite
  • Experience in installation, maintenance, repair and troubleshooting of semiconductor capital equipment is a plus
  • Communication skills, both written and verbal, in English
  • Mandarin language skills are a plus
  • Foundational analytical and problem-solving skills

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Sr. Mgr, Field Service

8 matching positions

Sr. Mgr, Data Science

The AI Hub within Global Information Systems (GIS) is a centralized, high-impact...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
lamresearch.com Logo
Lam Research
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or Master's in Computer Science, Engineering, or a related field, with 8+ years of deep, hands-on software/AI engineering experience, including time as a technical lead who delivers through direct contribution
  • Proven experience architecting and delivering enterprise-scale AI/GenAI solutions — including agentic frameworks, retrieval-augmented generation (RAG), and orchestration
  • Hands-on expertise building integrations and connectors to enterprise applications, with working knowledge of Model Context Protocol (MCP), APIs, and authentication patterns
  • Experience extending Microsoft productivity platforms — Microsoft 365 Copilot, Copilot Studio, or Power Platform — for enterprise users
  • A lead-by-doing mindset — comfortable being the most technical person on the team, setting direction by writing code and architecture, and mentoring engineers as a peer rather than a hands-off manager
Job Responsibility
Job Responsibility
  • Lead by doing — personally design, prototype, and build core platform components while guiding the India-based engineering team through hands-on technical direction, code reviews, and example
  • Drive AI solution architecture across the AI Hub — designing reusable, scalable patterns for agentic, RAG, and orchestration-based solutions on the shared platform
  • Build and maintain the integration 'plumbing' — connectors to enterprise applications, Model Context Protocol (MCP) servers, APIs, and data services that link the AI platform to Lam's business systems
  • Extend and operationalize enterprise productivity tools — making Microsoft 365 Copilot and Copilot Studio more capable and widely adopted across the larger user community through custom connectors, agents, and plugins
  • Partner with product managers, AI governance, and the full-stack team to translate business problems into production-grade AI solutions
  • Establish engineering best practices for quality, security, observability, and cost-efficiency across the team's deliverables
  • Collaborate across US and India teams to ensure a cohesive, follow-the-sun delivery model
  • Fulltime
Read More
Arrow Right

Sr Mgr, Clinical Informatics

Baxter is leading the way with our connected delivery system more than ever. Wor...
Location
Location
United States
Salary
Salary:
144000.00 - 198000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree Nursing or local equivalent of same REQUIRED
  • 8+ years experience Nursing Leadership or Healthcare Leadership, with significant hospital based experience
  • Travel up to 75% including overnights. Must live close to a major airport within territory and be willing to travel
  • Experience interacting with and presenting to healthcare professionals, including C-Suites
  • Ability to learn and articulate high-level system architecture and design and logical data flow to downstream devices for client configurations
  • Solid understanding of clinical data and workflows
Job Responsibility
Job Responsibility
  • Customer engagements: Engage with clinical and organizational leaders (CNO, CNE, CNIO, Patient Experience leaders, Communication leads) and develop relationships as trusted clinical advisors by listening to and understanding their needs, and how it relates or could be impacted by our product offerings and strategy
  • Consultative: Collaborate and assist sales in identifying clinical solutions while maintaining required guidelines of device performance for communication, workflow enhancements, connectivity and safety that will meet the needs of the hospital and clinical leaders
  • Product Knowledge: Provide customers with an overview and understanding of how our connected platform will help achieve connectivity of their full eco system through nurse call, mobile communication, device alert and alarm management, patient engagement as well as connectivity of bed and device data collection and visualization
  • Productivity: Development and maintenance of Clinical Workflow assessment tools, collection, and input into the tool, analysis of the data and creation of executive summary that provides clinical insights, workflow observations, and identification of Key Performance Indices
  • Collaboration: Support sales and implementation teams as a customer liaison for Clinical Implementation team's transition
  • Connectivity Support: Work with front-line IT and clinical compliance staff within client organizations to document existing workflows and the policies supporting existing practices. Acts as an informed clinical/IT liaison bringing clinical expertise and input to clinical program design
  • Presentation Skills: Pre-sale clinical presentations and support, providing clinical insights. Capable of detailing all product Lines and Services that deliver a clinical value proposition with maximum impact within a C-suite environment
  • Leadership support: Support the sales leadership and Regional Sales Managers in their development and deployment of strategic master plans within their territories related to the portfolios we support. This role requires clinical, technical and informatics focus
  • Marketing Support: Cross collaborative engagement with Marketing and Product teams as the “voice of the customer” regarding current practice guidelines and initiatives seen in the field
  • Education: Stay current on clinical trends economics, policies, and practices within the healthcare industry. Support and educate sales and marketing teams in understanding how these trends impact the business portfolio offerings
What we offer
What we offer
  • Medical and dental coverage that start on day one
  • Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
  • 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
  • Flexible Spending Accounts
  • Educational assistance programs
  • Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave
  • Commuting benefits
  • Employee Discount Program
  • Employee Assistance Program (EAP)
  • Fulltime
Read More
Arrow Right

Sr Mgr, Product Solution Engineering

The Data Services team at NetApp helps customers protect and govern their data w...
Location
Location
United States , Morrisville
Salary
Salary:
196000.00 - 255000.00 USD / Year
netapp.com Logo
NetApp
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in either Post-Sales, Technical Customer Success, or Professional Services role
  • Proven experience (+3 years) in managing technical teams within cloud computing, enterprise IT or a related field, with globally dispersed teams
  • Deep understanding of cloud services, industry standards, and technical acumen to guide product strategy, with hands-on experience with one of the hyperscalers (AWS, Azure, GCP)
  • Strong leadership skills with the ability to inspire and mentor a team, while managing performance and employee development
  • Customer obsession demonstrated by building a strong understanding of customer problems and building capabilities that help resolve their pain points
  • Excellent communication and interpersonal skills, with experience in stakeholder management (customers, internal cross-functional teams and external partner teams)
  • Ownership mentality – demonstrated end-to-end ownership, accountability, and a desire to lead from the front when required to achieve the desired outcome
  • Data-driven mindset, leveraging various data sources to make informed decisions
  • Proven experience developing and overseeing internal and external business processes
  • Experience with NetApp ONTAP or equivalent enterprise data storage solutions – advantage
Job Responsibility
Job Responsibility
  • Hire and Manage CSA talent and significantly grow the team strength across geographies
  • Act as a key escalation point for the CSA team and external stakeholders, balancing priorities across product, support, and field initiatives
  • Cultivate and expand strategic partnerships with essential business stakeholders, including sales, support, engineering, and product management teams
  • Conduct gap analyses to align team capabilities with business requirements, and devise training and risk mitigation strategies
  • Engage with top customers to develop strategies that bolster NetApp's value and presence in key accounts
  • Lead CSA involvement in product planning, representing customer perspectives as well as providing technical and industry expertise
  • Oversee technical direction and management of programs that the CSA team directly runs to promote product growth
What we offer
What we offer
  • Health Insurance
  • Life Insurance
  • Retirement or Pension Plans
  • Paid Time Off
  • Performance-Based Incentives
  • employee stock purchase plan
  • restricted stocks (RSU’s)
  • Fulltime
Read More
Arrow Right

Sr. Mgr., Civil & Corrosion Engineering

Oversees engineering support for departments maintaining and operating gas and/o...
Location
Location
United States , Oakland
Salary
Salary:
167000.00 - 284000.00 USD / Year
pge.com Logo
PG&E Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s Degree in Engineering
  • 8 years of relevant experience
  • Desired: Professional Engineering license
  • Experience in transmission line civil design, foundations and site development
  • Financial acumen with experience managing engineering budgets
  • NACE certified cathodic protection technologist or higher
  • NACE certified coatings inspector
  • Ability to create, promote and manage a safe work environment
  • Ability to develop and manage dept. budgets, expenses, variances
  • Ability to communicate and support company and organization policies, procedures, goals, objectives, vision and values
Job Responsibility
Job Responsibility
  • Develops and implements strategic direction and roadmap for civil and corrosion engineering, operations, and maintenance
  • Ensures the civil/corrosion engineering organization is operating efficiently and effectively
  • Leads the engineering functions and technical aspects/activities around materials and operations
  • Leads the engineering teams supporting analysis, evaluation, repair methods and engineering strategies on towers, poles, structures and overall electric transmission structures. Additional support might be needed for access roads, grading, drainage, site development, structural steel reinforcement and/or repairs
  • Reviews and approves engineering drawings, specifications, calculations and design packages. Leads the planning, utilization, and emergency response
  • Recruits/selects, communicates expectations, fosters employee engagement, coaches, develops, mentors, recognizes and rewards employees in order to drive performance and results
  • Fulltime
Read More
Arrow Right

Sr Mgr Software Development Engineering

In this role, a highly motivated Senior Manager will lead a cross-functional tec...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree with 12 - 16 years of experience in Information Systems, Computer Science, or related technical field OR Bachelor’s degree with 14 - 17 years of experience in Information Systems, Computer Science, or related technical field
  • 5+ years of experience managing a team of software engineers
  • 3+ years of experience leading or mentoring technical teams delivering software, automation, or system solutions
  • 2+ years of experience applying AI-enabled solutions, including Generative AI, within business workflows where appropriate
  • Demonstrated experience delivering workflow automation, system configuration, and integrations
  • Strong technical knowledge in Databricks, cloud-based ETL tools, AWS or similar platforms, Big Data, Data Lake architecture, and data integration technology
  • Experience working with cross-functional teams including product, engineering, and business stakeholders to deliver solutions aligned with operational needs
  • Strong understanding of when to apply AI-driven approaches versus deterministic automation to solve business problems effectively
  • Excellent leadership and project management skills, with the ability to manage multiple priorities simultaneously
  • Experienced with software engineering best practices, including but not limited to version control (Git, Subversion, etc.), CI/CD (Jenkins, Maven etc.), automated unit testing, and Dev Ops
Job Responsibility
Job Responsibility
  • Lead a cross-functional technical team and drive innovation across the Revenue Management and data ecosystem
  • Partner closely with business and IT stakeholders to deliver scalable, high-quality solutions while advancing automation and AI capabilities across operations, solution delivery, and system monitoring
  • Drive product and data strategy, managing complex integrations, and ensuring compliance with data and regulatory standards
  • Identify and deliver practical automation solutions, including workflow automation, system integration, and Generative AI, to streamline revenue management processes, reduce manual effort, and improve operational efficiency
  • Work closely with Contract Pricing and Execution teams to deliver targeted, business-driven solutions
  • Be hands-on in design and implementation, while fostering a culture of innovation, accountability, and continuous improvement across global, cross-functional teams
  • Work closely with senior leaders within the function and across the Amgen India site to align engineering goals with broader organizational objectives and demonstrate leadership by contributing to strategic discussions
  • Lead, mentor, and manage a high-performing team of engineers, fostering an environment that encourages learning, collaboration, and innovation
  • Focus on nurturing future leaders and providing growth opportunities through coaching, training, and mentorship
  • Work with Product Owners, Service Owners and developers/testers to ensure that delivery matches commitments, acting as a critical issue point and facilitating communication when service commitments are not met
Read More
Arrow Right

RDSO Sr. Mgr Data Sciences

Data is the new gold. Digitalization is generating large quantities of data and,...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Any degree and 12 -17 years of experience in statistics, data science, operations research, mathematics, econometrics, business administration, or a related quantitative field
  • 12-17 years of experience delivering complex analytical projects using quantitative methods, multivariate statistics, predictive modeling, and advanced analytics techniques
  • Demonstrated experience building, deploying, and optimizing machine learning models to drive business outcomes
  • Experience leading offshore or globally distributed analytics teams, preferably within an India delivery model
  • Strong ability to translate business requirements into analytical plans and influence decision-making through clear communication
  • Hands-on experience with modern data platforms and cloud technologies (e.g., AWS, Snowflake, Spark, Databricks)
  • Proficiency in Python, R, Scala, Java, SQL, and BI tools (e.g., Tableau, Spotfire)
  • Demonstrated application of advanced analytics, AI/ML, NLP, and statistical modeling to complex business problems
  • Strong written, verbal, and presentation skills with senior leadership audiences
  • Experience operating effectively in a matrixed, global environment
Job Responsibility
Job Responsibility
  • Design and develop analyses (e.g., descriptive, diagnostic, predictive, prescriptive) to enable concrete insights and inform timely decision-making
  • Strategize with partners across the organization to build scalable, production-grade AI/ML products and apply consistent approaches to solving complex business problems
  • Identify key business questions required to meet evolving needs
  • prioritize resources to address critical business issues and decisions
  • Design and build analytical frameworks, tune model parameters, and monitor model performance over time
  • Lead and provide thought leadership across end-to-end development, deployment, and sustainment of digital and analytics solutions
  • Partner with IS and data engineering teams to define data requirements, automate model retraining, and ensure robust deployment pipelines
  • Ensure dashboards and downstream products are fed by reliable, high-quality analytical models aligned to business needs
  • Apply agile delivery methods to ensure efficient, integrated, and scalable business and system processes
  • Build, lead, and develop a high-performing India-based Data Sciences team, including hiring, onboarding, performance management, coaching, and career development
What we offer
What we offer
  • Full support and career-development resources to expand your skills and maximize your potential
  • A diverse and inclusive community of belonging, where teammates are empowered to contribute and lead
  • Competitive total rewards package supporting health, wealth, work/life balance, and career growth
  • Fulltime
Read More
Arrow Right

Sr CSA Mgr

As a Cloud Solution Architect Manager, you will lead a team of people who enable...
Location
Location
China , Shanghai
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • 6+ years experience working in a customer-facing role (e.g., internal and/or external)
  • 6+ years experience leading technical projects, teams, or functions
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
  • 5+ years people management experience, including managing consultant practice managers, technical sales managers and/or technical architect managers
Job Responsibility
Job Responsibility
  • Customer Engagement: Enhance customer engagement by improving account coverage ratios, increasing technical capacity for Copilot and Agents, and ensuring every customer interaction delivers value and drives usage
  • Strategic Leadership: Lead your team to deliver an end-to-end Copilot journey across Chat, M365 Copilot, Copilot Studio, and Power Platform, ensuring alignment with AI Business Solutions' goals
  • Team Development: Emphasize skilling and training through programs like Tech Boost, Tech Excel, and Tech Connect. Foster a culture of continuous learning and development within your team to ensure they are equipped with the necessary skills to succeed
  • Operational Excellence: Focus on operational excellence by aligning technical paths to metrics, ensuring accurate milestone creation based on users and monthly active users, and implementing rigorous execution to drive usage excellence across the portfolio
  • Performance Measurement: Measure success through key metrics such as MAU or Consumed Revenue, Revenue Impact, and Enhanced Solutions Revenue. Ensure that your team is aligned with these metrics and continuously track progress to maximize impact on revenue
  • Unified Model Implementation: Use all available engagement opportunities to drive Unified EDE/DE involvement and ensure customers experience a smooth transition throughout their journey
  • Account Targeting: Focus on high-growth accounts with targeted efforts and Unified Enhance Solutions. Prioritize impactful accounts aligned with business goals
  • Fulltime
Read More
Arrow Right
New

Mgr Practice Management Sr - TMCObstetrics

Manages daily operations of medical practice for TMC HealthCare’s physician prac...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in business management, finance, accounting or related field preferred
  • Six (6) years of physician practice management of supervisory experience, preferably in managing multiple practice sites
  • An equivalent combination of education, training and experience may be substituted, which together total ten (10) years
  • None required (licensure or certification).
Job Responsibility
Job Responsibility
  • Manages and supervises staff of multiple physician practices
  • interviews, hires, and trains
  • evaluates employee performance
  • deals with performance problems as appropriate
  • delegates work assignments effectively
  • Reviews profit/loss statements and makes recommendations on budget resource allocations and financial decisions
  • ensures all financial transactions are properly executed and recorded
  • Serves as liaison for physicians with administrative issues
  • resolves employee disputes and patient complaints
  • Ensures records, logs, files and databases are maintained in accordance with organizational and industry standards, and ensures adherence to state and federal policies, procedures, rules and regulations
  • Fulltime
Read More
Arrow Right