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The Senior Manager, Supply Activation is a strategic leader within FreeWheel's Global Programmatic Operations organization, responsible for building and leading the Supply Activation function and driving the programmatic optimization strategy for FreeWheel's publisher partners. This role leads a team of Account Managers focused on enabling publisher success across the FreeWheel Marketplace through supply optimization, product adoption, and activation of advertiser demand. The Senior Manager acts as a cross-functional partner to Publisher Relationship teams, Product, Product Marketing, Sales Marketing, and Engineering - ensuring publishers are equipped with the tools, insights, and strategies needed to maximize programmatic revenue and marketplace performance. Sitting within the Programmatic Activation pillar, this leader will work in close coordination with Demand Activation to ensure cohesive supply-demand strategy across deal lifecycle management, optimization, and troubleshooting. The ideal candidate brings deep expertise in CTV programmatic dynamics, strong people leadership, and a proven ability to translate complex technical concepts into actionable business recommendations.
Job Responsibility:
Build, lead, mentor, and develop a team of Supply Activation Account Managers, providing coaching, strategic direction, and performance feedback
Establish clear team goals, KPIs, and operational processes to ensure consistent execution and high-quality publisher support
Oversee team workload, prioritization, and resource management to ensure coverage aligned with business goals
Foster a collaborative team culture that emphasizes ownership, accountability, adaptability, and pride in the quality of work
Set the strategic direction for publisher supply optimization across the FreeWheel Marketplace, ensuring scalable, data-driven approaches to improving demand activation and revenue performance
Partner with senior Publisher Relationship leads to align on supply strategy, marketplace opportunities, and key improvement areas for each partner
Guide the team in conducting in-depth analysis of publisher performance and delivering actionable insights and optimization strategies
Maintain expert-level understanding of CTV demand patterns, DSP buying behaviors, auction dynamics, and how advertiser demand is activated across the marketplace
Collaborate closely with Product, Product Marketing, and Sales Marketing to drive adoption of new programmatic products and features, ensuring publisher teams clearly understand value propositions
Provide structured, insight-driven feedback to Product and Engineering teams, representing the voice of the publisher and marketplace needs
Participate in strategic planning forums, roadmap discussions, and cross-functional working groups to advocate for publisher-focused enhancements
Coordinate with Demand Activation leadership to ensure cohesive activation strategy across the full deal lifecycle - from supply readiness through demand fulfillment and optimization
Champion the adoption of AI-assisted workflows across the Supply Activation function, driving the team to leverage tools like Microsoft Copilot, Glean, and large language models for operational scalability
Identify and implement AI-driven approaches to streamline processes such as reporting, documentation, publisher analysis, knowledge management, and cross-functional communications
Develop AI-enhanced frameworks, templates, and best practices that enable the team to operate with greater speed, consistency, and analytical depth
Stay current on emerging AI capabilities and evaluate their applicability to programmatic operations workflows, advocating for adoption where business value is clear
Join Publisher QBRs, strategy sessions, and escalations as a senior programmatic expert and leader
Serve as the senior escalation point for complex programmatic challenges impacting publisher performance or marketplace behavior
Partner with senior publisher stakeholders to provide programmatic insights, trend analysis, and strategic guidance
Build and refine operational frameworks, best practices, documentation, and enablement materials for the Supply Activation function
Identify opportunities for workflow improvements, automation, and increased efficiency across programmatic operations
Standardize a scalable approach to supply optimization and programmatic support across all Account Managers and publisher segments
Requirements:
5–7+ years of experience in programmatic operations, publisher account management, or ad tech account leadership
CTV or digital video experience strongly preferred
2+ years of proven experience managing or leading teams, including coaching, strategic direction, and performance management
Deep knowledge of the programmatic ecosystem, including SSP and ad server technologies, DSPs, auction mechanics, identity and addressability, and cross-platform video supply
Strong track record of managing strategic publisher or programmatic partner relationships with measurable business impact
Exceptional analytical, consultative, and communication skills with an ability to translate complex topics for both technical and business audiences
Proficiency with analytics and reporting tools (e.g., Looker or similar BI dashboards)
Demonstrated experience leveraging AI-assisted tools to improve team workflows, operational processes, or analytical output (e.g., Microsoft Copilot, Glean, large language models)
Demonstrated strength in cross-functional collaboration and influencing without authority
Highly organized, proactive, and motivated to drive continuous improvement and achieve team goals
Bachelor's degree or equivalent experience
Nice to have:
Experience building or scaling a new function, team, or operational capability from the ground up
Background in SSP or ad server environments with direct publisher-facing responsibilities at a strategic level
Familiarity with CTV supply chain workflows, including deal types (PMP, PG, open exchange), yield optimization, dynamic floor pricing, and marketplace health metrics
Understanding of addressability, audience signals, and how identity impacts supply-side monetization strategy
Experience with programmatic product development cycles - translating operational insights into product requirements
Exposure to linear programmatic, set-top box inventory, or emerging CTV supply formats
Track record of driving AI adoption within a team - including designing AI-enhanced workflows, developing prompt libraries or templates, and evaluating emerging AI capabilities for operational application
What we offer:
Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more