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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility:
Own end-to-end delivery for Salesforce programs and initiatives executed in Ireland
Maintain continuous and predictable intake of work from onshore product and engineering teams
Translate business and product priorities into clear, executable backlogs
Ensure requirements, designs, acceptance criteria, and dependencies arrive complete and on time
Direct teams across the full software development life cycle, from intake through production support
Set delivery strategy, execution plans, timelines, and success measures
Act as the primary escalation point for delivery, quality, and production issues
Lead risk assessment and resolution for production incidents and platform constraints
Balance throughput, quality, reliability, and platform health
Build strong, trust-based relationships with US-based leaders through consistent execution
Ensure adherence to engineering best practices, quality standards, and industry trends
Drive measurable improvements in cycle time, delivery predictability, defect rates, and availability
Hire, develop, and retain high-performing Salesforce engineers and engineering leaders
Set clear goals, provide coaching, and conduct performance reviews
Foster a collaborative environment focused on ownership, learning, and continuous improvement
Ensure compliance with EU data protection, security, and regulatory requirements
Requirements:
Bachelor’s degree in computer science, engineering, or related discipline
12 plus years of professional software engineering experience
7 plus years of Salesforce platform experience
5 plus years leading managers or senior technical leaders
Proven experience running distributed or offshore delivery models
Strong written and spoken English for executive communication
Legal right to work in Ireland
Nice to have:
Experience leading Salesforce delivery for US-based enterprises
Background in regulated industries such as healthcare, insurance, or financial services