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The Sr Manager, Salesforce Delivery is responsible for end-to-end delivery oversight of Salesforce initiatives across the full software development lifecycle (SDLC). This role provides direct people leadership for Salesforce development resources and partners closely with a Managed Services provider to enable scalable delivery capacity. The Delivery Manager ensures disciplined execution, predictable outcomes, and adherence to delivery, quality, and architectural standards across both Agile and Waterfall delivery models.
Job Responsibility:
Provide direct people management for Salesforce developers and delivery resources, including performance management, coaching, and professional development
Own delivery execution across the full SDLC for Salesforce initiatives, from delivery planning through release and stabilization
Establish and enforce delivery standards, sprint discipline, and quality controls for Salesforce development
Develop and manage integrated delivery plans, timelines, and milestones across multiple initiatives
Ensure delivery commitments are met through planful execution, dependency management, and proactive risk mitigation
Partner with Product Leads to ensure work entering delivery is clearly defined, prioritized, and delivery-ready
Collaborate with Business Analysts and Tech Leads to validate scope, sequencing, and solution feasibility
Manage day-to-day delivery coordination with the AMS provider, ensuring capacity alignment, quality, and accountability
Oversee release planning and deployment coordination across environments
Track delivery performance metrics and drive continuous improvement in velocity, predictability, and quality
Escalate delivery risks, issues, and capacity constraints with clear options and recommendations
Requirements:
Bachelor’s degree in Information Technology, Engineering, Business, or related field, or equivalent experience
10+ years of experience delivering enterprise Salesforce solutions
5+ years of experience in a delivery management or engineering leadership role
Demonstrated experience managing developers and technical delivery teams
Strong working knowledge of Salesforce development practices and platform capabilities
Proven experience delivering solutions using both Agile and Waterfall methodologies
Strong track record of delivering complex initiatives on time and within scope
Experience partnering with AMS or external delivery providers to scale delivery capacity
Excellent planning, organizational, and execution management skills
What we offer:
Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services – mental health and other concierge type services