Sr. Manager, Revenue Operations Systems

• Own and evolve the GTM systems roadmap, aligning Salesforce and the broader GTM tech stack with company priorities and revenue goals
• Act as a strategic thought partner to RevOps and executive leadership on systems strategy, process optimization, and operational efficiency
• Serve as a hands-on senior Salesforce administrator, directly executing configuration, automation, reporting, and troubleshooting to ensure system reliability and scalability
• Lead data quality, governance, and pipeline integrity, improving visibility, forecasting accuracy, and revenue performance
• Manage and mentor a Salesforce Administrator, balancing hands-on execution with effective delegation and prioritization
• Partner cross-functionally with Sales, Marketing, Customer Success, Finance, and Operations to design and optimize end-to-end GTM workflows across the revenue lifecycle
• Translate business requirements into scalable system solutions, driving standardization, adoption, and accountability across teams
• Develop actionable dashboards and reporting to surface insights, trends, and opportunities for growth
• Ensure the GTM tech stack (e.g., Salesforce, Gong, ChurnZero, ZoomInfo) is integrated, scalable, and aligned with business processes
• Support key corporate initiatives—such as new product launches and partnerships—through systems readiness and process alignment
• Stay curious about emerging AI tools and how they can streamline or enhance work within your function

• 8+ years in Revenue Operations, Sales Operations, Marketing Operations, or similar roles
• Strong hands-on Salesforce administration experience
• Experience managing or mentoring Salesforce administrators or similar roles
• Proven experience owning or contributing to GTM systems and process strategy
• Strong ability to translate business needs into scalable processes and system solutions
• Experience partnering cross-functionally with Sales, Marketing, Customer Success, Finance, and leadership
• Track record of improving operational efficiency and driving adoption
• Excellent communication and stakeholder management skills
• Salesforce Admin certification required (advanced certifications a plus)
• Strong experience with Salesforce configuration (flows, reports, dashboards, automation)
• Familiarity with GTM tools such as Gong, ChurnZero/Gainsight, ZoomInfo
• Ability to balance hands-on work with delegation and prioritization
• Experience working with data models, reporting, and system integrations
• Comfort using or learning AI-supported tools (e.g., ChatGPT, CoPilot, or role-specific tools) to improve daily workflows
• A forward-thinking, curious mindset with an openness to experimenting with new technologies
• Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions
• Proven ability to thrive in fast-paced, high-growth, and rapidly evolving environments
• Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions
• The ability to travel periodically for work

health, dental, vision and other benefits