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As a Senior Manager, Project Manager at Capital One, you will apply your project, program management and analytical skills to major company challenges. You will lead a team with world-class professionals to develop and deliver strategies and projects that ultimately impact the bottom line. You will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. In this Senior Manager role, you will lead initiatives in the Partnerships business supporting commercial and consumer partners and customers. You will apply your project and analytical skills to partner with Product, Tech, Operations, and General Managers to continuously improve the customer experience for our Partnership customers and remove friction points with new product development and conversion launches. You will provide operational support to existing partners and internal general manager teams to build and maintain well-managed operations, grow our business with partners, and ensure well-run and efficient processes.
Job Responsibility:
Develop business strategies that will drive growth and improved customer experience success for Capital One
Build and deliver on strategic planning with a 6-12 month horizon
May manage and develop a team of associates
Develop business cases to articulate the value behind business strategies and project ideas
Lead and manage horizontal and vertical projects that benefit specific partners or organizational-wide initiatives
Coordinate across Partnerships, the Card business, and other LOBs on efforts that leverage best practices and capabilities
Oversee multiple projects and programs concurrently
Requirements:
Bachelor's Degree or Military Experience
At least 4 years of experience in Project Management
At least 3 years of Relationship Management experience
At least 3 years of experience in People Management
At least 2 years of experience in qualitative or quantitative analysis
Nice to have:
Master's Degree or MBA
5+ years of experience in Project Management
4+ years of experience supporting, partnering and interacting with internal and external business clients
4+ years of experience in People Management
3+ years of experience in qualitative or quantitative analysis
2+ years of experience with project management platforms (JIRA, MS Project, Confluence)
PMP, Lean, Agile or Six Sigma certification
Strong communication, problem solving and collaboration skills
What we offer:
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits