Sr. Manager, Product Manager- Pulse Job at Capital One (Houston)

New

Sr. Employee Experience & Engagement Program Manager

We are seeking a strategic and creative people leader to join our team as a Seni...

Location

United States , Pleasanton

Salary:

160000.00 - 200000.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

Bachelor's degree in Human Resources, Communications, Industrial/Organizational Psychology, Marketing, or a related field, or equivalent work experience
7+ years of progressive experience in employee experience, employee engagement, internal communications, or culture-focused roles, with at least 2 years at a senior or lead level
Demonstrated track record of designing and scaling engagement programs in a global, fast-paced organization
Strong understanding of employee experience frameworks, engagement drivers, and internal employer brand best practices
Exceptional storytelling and written communication skills, with the ability to craft narratives that resonate across diverse global audiences
Experience designing and analyzing engagement surveys and translating data into measurable action
hands-on experience with platforms such as Glint, Peakon, Culture Amp, or similar required
Proven program and project management skills with the ability to lead multiple high-visibility initiatives simultaneously
Strong executive presence and stakeholder management skills, with experience influencing senior leaders
Creative mindset balanced with analytical rigor — equally comfortable producing a campaign and presenting a dashboard

Job Responsibility

Lead Internal Employer Brand Strategy: Design and execute a comprehensive internal employer brand strategy that brings BlackLine’s employee value proposition (EVP) to life, partnering closely with Marketing on external employer brand strategy to ensure our lived employee experience is consistent with the brand we share with the world
Design Engagement Programs: Build, launch, and continuously improve global engagement programs that strengthen connection, belonging, and pride across BlackLine — including recognition, wellbeing, and culture-defining moments
Drive 'Life at BlackLine' Content & Storytelling: Lead the production of authentic, employee-centered content (stories, videos, social posts, internal campaigns) that showcases our culture, values, and people across internal and external channels in partnership with the external employer brand team
Activate Global Awareness Moments: Conceptualize and deliver programmatic experiences for global moments such as World Mental Health Day, ensuring meaningful participation, executive sponsorship, and measurable cultural impact
Own Employee Listening & Insights: Manage employee engagement surveys, pulse listening, and qualitative feedback channels through platforms such as Glint and Peakon
translate insights into action plans that improve the employee experience and inform leadership decisions
Lead the Engagement Platform Transition: Partner with People Analytics and IT to lead BlackLine's transition from Glint to Peakon, ensuring continuity of listening data, manager enablement, and a seamless employee experience
Partner Cross-Functionally: Collaborate closely with Talent Acquisition, Internal Communications, DEIB, Marketing, and HRBPs to ensure a cohesive employee experience and consistent internal-to-external brand narrative
Advise Leadership: Serve as a trusted advisor to senior leaders on engagement strategy, cultural health, and employee sentiment, translating data into business-relevant recommendations
Measure What Matters: Establish KPIs and dashboards to measure program effectiveness, engagement health, and ROI

What we offer

short-term and long-term incentive programs, based on eligibility
robust offering of benefit and wellness plans

Fulltime

Sr. Staff Organizational Change Management Specialist

Archer is an aerospace company building an all-electric vertical takeoff and lan...

Location

United States , San Jose

Salary:

185000.00 - 230000.00 USD / Year

Archer Aviation

Expiration Date

Until further notice

Requirements

4+ years of experience in organizational change management, transformation, and/or business process enablement, ideally tied to technology implementations
Proven track record leading change for business systems (ERP/PLM/MES/CRM/HRIS/service tools or equivalent)
Strength in: stakeholder management, change impact assessment, communications strategy, training strategy, readiness planning, reinforcement/hypercare
Practical process skills: discovery, facilitation, future-state design, governance, and translating needs into system requirements
Comfort working in environments with high accountability (quality, compliance, safety, or regulated contexts preferred)

Job Responsibility

Build a lightweight, scalable change capability: Stand up a practical change management and adoption playbook
Create templates and operating rhythms that make change repeatable across initiatives
Coach leaders and product owners on “change leadership” behaviors that drive adoption
Lead adoption for business systems & process changes: Partner with Business Systems and functional leaders to drive adoption of tools (e.g., ERP, PLM, MES, collaboration) and the processes they enable
Translate “system go-live” into role-based ways of working
Own the integrated change plan across multiple workstreams, dependencies, and releases
Drive process clarity that enables configuration: Facilitate current-state discovery and future-state design workshops
document fit-for-purpose processes
Identify where configuration, workflow, permissions, and data standards need to change to match the process
Define adoption-critical artifacts: SOPs, job aids, role guides, intake/request workflows, escalation paths

Fulltime

Sr. Director, Programmatic Services, Perpetua

Sr. Director of Programmatic Services who will report directly to the GM of the ...

Location

Canada , Toronto

Salary:

150000.00 - 190000.00 CAD / Year

Flywheel Digital

Expiration Date

Until further notice

Requirements

8+ years of experience in digital media
At least 5 years in programmatic advertising and retail media networks/platforms with growing responsibility and significant oversight of retail media services delivery
Industry-leading domain expertise in programmatic media, including DSPs, DMPs, ad exchanges, and data privacy regulations
Amazon DSP experience is considered an asset
Comfortable with ambiguity
Proven track record prioritizing in a fast-paced, ever-changing environment
Adept at quickly mastering new technologies and staying current with industry trends
Passionate about building strong, consultative relationships with clients and stakeholders
Proven track record of flawless execution, driving growth, client retention, and exceeding expectations
Strong business acumen, problem solving & analytical skills

Job Responsibility

Lead the Perpetua ADSP team, with overall accountability for its commercial and operational performance
Manage programmatic media budgets, forecasting, and reporting
Oversee, in close collaboration with Product, the development of Perpetua’s programmatic optimization and reporting platform across Amazon and other DSPs
Maintain a pulse on competing SaaS offerings for Amazon DSP campaign technology, as well as customer feedback
Set and enforce a high standard of quality and excellence within the Perpetua DSP team
Define and implement processes for continuous measurement and improvement
Build and maintain strong executive-level relationships with key clients
Own the Amazon Ads relationship
Stay ahead of industry trends, regulatory changes, and emerging technologies
Partner with Product, Marketing, and Sales

What we offer

Flexible vacation time
Great learning and development opportunities
Benefits that help you live your best life
Parental leave and benefits
Volunteering opportunities
Employee Resource Groups (ERGs)

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support members and call...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous customer service or call center experience in a fast-paced environment
Strong verbal and written communication skills with the ability to interact professionally and empathetically
Ability to use multiple computer systems and applications efficiently while managing customer conversations
Solid data entry skills with close attention to accuracy and detail
Working knowledge of Microsoft Word and Microsoft Excel
Strong problem-solving skills and sound judgment when handling questions, concerns, and escalations
Reliable attendance, consistent punctuality, and flexibility to adjust to changing processes or priorities

Job Responsibility

Respond to inbound customer inquiries by phone and provide courteous, solution-focused support tailored to each situation
Record customer details, updates, and outcomes accurately in company systems to maintain complete and reliable documentation
Navigate multiple applications at once to research information, process requests, and deliver timely resolutions
Investigate service issues, identify practical next steps, and escalate more complex matters to the appropriate team when necessary
Communicate clearly and calmly during challenging interactions, using active listening and de-escalation skills to support positive outcomes
Follow established service procedures while adapting to updated tools, workflow changes, and shifting daily priorities
Partner with coworkers and leadership to share information, maintain service coverage, and support overall team performance
Maintain dependable attendance and punctuality to ensure consistent support during assigned shifts

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

New

Sales Operations Analyst – Client Engagement

As a Sales Operations Analyst, you will join the Client Operations & Governance ...

Location

Australia , Sydney

Salary:

38.99 - 39.99 AUD / Hour

Randstad

Expiration Date

June 13, 2026

Requirements

A Tertiary qualification in a relevant field such as Business, Banking, IT, Finance, Commerce, or Accounting
savvy business acumen paired with strong analytical and data-mining skills
ability to manage multiple priorities and make things happen in a fast-paced, dynamic environment
confidence to engage and deal with various levels of leadership within the organisation
Proven experience in a similar commercial role, such as Sales Operations or Sales Administration
Strong proficiency in Excel and PowerPoint is preferred
Excellent verbal and written skills, with the demonstrated ability to communicate complex technical and business issues to a variety of stakeholders
Experience in the payments industry or an understanding of the four-party payments ecosystem is a significant plus

Job Responsibility

Develop accurate and consistent deal proposals and support Finance and Account Executives with incentive modeling and approval processes
Assist in the end-to-end contract process, including signing, sealing, and delivering partnership agreements
Monitor an assigned portfolio of Merchants and Acquirers to ensure all contractual obligations are met
Track and monitor compliance for end-to-end processes and assist with audit responsibilities
Act as a key enabler for the sales team by providing the guidance and support necessary to sign high-impact partnerships

Fulltime

New

Pick Packer Team Member

About the Role: Are you a skilled and reliable Pick Packer looking for a stable,...

Location

Australia , Caboolture

Salary:

Not provided

Metcash

Expiration Date

Until further notice

Requirements

Current Forklift Licence – essential
Previous experience in picking and packing, ideally within a warehouse, trade, or building supplies environment (highly regarded)
Strong attention to detail and ability to work in a fast-paced environment
Physically fit and capable of manual handling (including heavy lifting)
Confident working in active environments and following site safety requirements
A reliable, team-focused attitude with a proactive approach

Job Responsibility

Deliver exceptional customer service, representing Hardings Mitre 10 in a professional manner
Accurately pick, pack, and prepare orders for dispatch, ensuring correct quantities and product quality
Safely load and unload trucks, using forklifts and manual handling where required
Maintain a clean, safe, and organised warehouse, in line with WHS standards
Operate a forklift safely and efficiently

Fulltime

New

Deals and Promotions Coordinator

This is a full-time permanent role responsible for ensuring the accuracy, consis...

Location

Australia , Macquarie Park

Salary:

Not provided

Metcash

Expiration Date

Until further notice

Requirements

Strong Data Entry Skills
Excellent written and verbal communication skills
Strong critical thinking and analytical skills
Previous experience within a data/admin based role
Excellent attention to detail

Job Responsibility

Cultivate strong relationships with the internal ALM teams, serving as a reliable point of contact
Accurately input deal/ promotion information into Metcash core systems within agreed timelines
Regularly review and generate reports to assess the accuracy and completeness of pricing data
Take proactive steps to rectify any inconsistencies or inaccuracies, ensuring a high level of data integrity across all relevant systems
Address inquiries, issues, and concerns promptly and professionally, contributing to overall customer satisfaction
Keep relevant parties informed about deal/ promotions progress, potential challenges, and solutions in a proactive manner

What we offer

5th week of annual leave
2 well-being days
1 volunteer day annually
Endless learning and development opportunities
12 weeks of gender-neutral paid leave for primary carers
Bronze Employer for LGBTQ Inclusion
Gender pay gap under 5%
Gold accreditation by Mental Health Australia
Flex Ready and Family Friendly Workplace accredited

Fulltime

New

State Field Sales Manager

As the Field Sales Manager, you will be responsible for leading, coaching, and d...

Location

Australia , South Fremantle

Salary:

Not provided

Metcash

Expiration Date

Until further notice

Requirements

3-5 years experience in sales, field management, or a related commercial role
Experience managing teams across a distributed geography
Strong leadership and people management skills with the ability to coach, inspire, and develop teams
Excellent communication, relationship-building, and negotiation capabilities
Competence in using sales and reporting tools (CRM, Power BI, Excel etc.)
Intermediate to advanced Excel desirable
FMCG, consumer goods, or foodservice industry experience (highly regarded)

Job Responsibility

Lead, motivate, and mentor a team of Business Development Representatives to achieve sales and execution targets
Conduct regular field coaching visits, providing actionable feedback to enhance capability and performance
Deliver state territory revenue budgets, new customer acquisition targets, and promotional execution objectives
Analyse sales performance, identify opportunities, and implement action plans to improve results
Build strong relationships with larger state customer groups, potential new customers, and regional operations teams
Act as the primary escalation point for store-level issues impacting service, stock, or execution
Manage field team scheduling, route optimisation, and territory coverage to maximise productivity
Oversee reporting accuracy, trade marketing execution, and competitor insights

What we offer

5th week of annual leave
2 well-being days
1 volunteer day annually
Endless learning and development opportunities
12 weeks of gender-neutral paid leave for primary carers
Bronze Employer for LGBTQ Inclusion
Gender pay gap under 5% (WGEA 2024-2025)
Gold accreditation by Mental Health Australia
Flex Ready and Family Friendly Workplace accredited

Select Country

Sr. Manager, Product Manager- Pulse

Capital One

Location:
United States , Houston ▼
McLean
Richmond

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 04, 2026

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