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Sr Manager, Platform DevOps

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T-Mobile

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Location:
United States , Frisco ▼

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

160000.00 - 288500.00 USD / Year
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Job Description:

This role leads globally distributed DevOps/SRE teams across the US and India, with end-to-end accountability for workforce planning, team performance, and the hiring, development, and retention of a high-performing organization. It oversees the reliability, scalability, and cost efficiency of production and non-production environments across AWS and Azure, applying expertise in capacity planning, traffic management, and cloud optimization. Leading teams of 20+ engineers and contractors, the role drives platform delivery, technical and security enhancements, and multi-functional collaboration. Success is measured by platform reliability, timely delivery of capabilities, team growth, and the overall impact on organizational performance and customer experience.

Job Responsibility:

  • Lead and manage distributed DevOps/SRE teams (US and India) globally, ensuring effective workforce planning, shift and availability management, performance development, mentorship, and continuous skill growth aligned with organizational needs
  • Own the security and vulnerability management lifecycle, ensuring timely remediation, cloud posture hardening, secure configuration management, and alignment with enterprise security, governance, and risk controls
  • Lead implementation of observability platforms across monitoring, logging, tracing, and alerting
  • develop dashboards and insights to proactively identify failures, bottlenecks, and performance deviations
  • Define and implement continuous improvement practices across technical fields and organizational processes
  • Drive SRE frameworks, including SLA/SLI/SLO definitions, reliability measurement, error-budget policies, and adoption of standards that improve operational excellence
  • Provide end-to-end ownership of incident management, including response coordination, root-cause analysis (RCA), post-incident reviews, and implementation of corrective actions to strengthen system resilience
  • Oversee technical vendor relationships to incorporate feature and function requests into product releases
  • Drive and maintain the current and future technical roadmap in collaboration with design and architecture teams
  • Collaborate with product, architecture, quality, and security organizations to align technical priorities and delivery objectives
  • drive execution of a long-term platform engineering roadmap covering modernization, automation, migrations, and innovation initiatives
  • Recruit and hire qualified managers and team members to strengthen the platforms and the support model

Requirements:

  • Bachelor's Degree plus 7 years of related work experience OR a combination of education and experience deemed equivalent. Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)
  • 7-10 years Relevant Product Management experience in an agile software product development environment. (Required)
  • 2-4 years Experience in a leadership role. (Required)
  • 7-10 years Technical Leadership: Strong command of cloud infrastructure (AWS & Azure), CI/CD systems, GitLab administration, IaC tools (Terraform/CloudFormation/Bicep), automation, and modern DevOps/SRE methodologies. (Preferred)
  • 2-4 years Experience managing teams of 5 or more resources in direct reporting relationships in a Platform Management organization. (Preferred)
  • At least 18 years of age
  • Legally authorized to work in the United States
  • Strong understanding of Software Development Life Cycle (SDLC) and Agile methodologies
  • Experience delivering complex technology initiatives across engineering and operations
  • Expertise in vulnerability management, cloud security procedures, secure SDLC, compliance frameworks, and regulatory alignment
  • Knowledge of observability concepts including monitoring, logging, and alerting
  • Understanding of SLAs, SLOs, and service performance management
  • Ability to collaborate with multi-functional partners and influence technical decisions
  • Strong written and verbal communication skills with the ability to convey technical concepts clearly
  • Analytical skills to assess system performance, operational metrics, and improvement opportunities

Nice to have:

  • Cloud certifications (AWS or Azure)
  • Kubernetes or related containerization certifications
What we offer:
  • competitive base salary
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free, year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • paid time off and up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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