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Sr. Manager, People Applications (HRIS)

https://www.pagerduty.com Logo

PagerDuty

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Location:
Canada , Toronto

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

133000.00 - 201000.00 CAD / Year
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Job Description:

PagerDuty is seeking a Sr. Manager, People Applications (HRIS) to lead our Workday strategy and operations! In this critical cross-functional leadership role, you’ll own the vision, roadmap, and day-to-day health of Workday across Human Capital Management (HCM) and adjacent modules, while developing a high-performing team of Business Analysts and Integration Analysts. You’ll partner closely with People Operations, Talent Acquisition, Total Rewards, Payroll, Finance, IT, and Legal to deliver scalable solutions, high-quality data, and reliable integrations that enable business decisions and a great employee experience.

Job Responsibility:

  • Set the Workday product vision and multi-quarter roadmap, aligning technology initiatives with People and business objectives
  • Oversee the end-to-end delivery of Workday system initiatives from requirements gathering through launch and post-launch support
  • Lead, mentor, and develop a high-performing team of Business Analysts and Integration Analysts, fostering a culture of continuous improvement, collaboration, and operational excellence
  • Establish working norms, documentation standards, and knowledge management practices
  • Direct hands-on configuration and optimization of Workday, including core HCM and key modules such as Advanced Compensation, Absence, Talent, Time Tracking, Payroll, and Benefits
  • Leverage Workday’s business process framework, calculated fields, EIB, and core reporting to deliver scalable solutions
  • Own governance for Workday change intake, prioritization, and release management, including design reviews, test plans, user acceptance, and production cutovers
  • Serve as the senior Workday subject matter expert for new features, bi-annual releases, and optimization opportunities
  • Manage the Workday security model and access controls, partnering with audit on SOX, GDPR, and data privacy requirements
  • Ensure robust change management and compliance with security, regulatory, and audit requirements, maintaining comprehensive documentation for business objectives, use cases, system specifications, integrations, and customizations
  • Direct the Workday integrations portfolio with internal and external systems, overseeing architecture, monitoring, error handling, and vendor coordination
  • Support data integrations and automation efforts across the people organization
  • Drive data quality, reconciliation, and master-data stewardship practices within Workday
  • Define and monitor SLAs for issue resolution and ensure high-quality, reliable data to enable business decisions
  • Guide stakeholder communication and change management for Workday, including training, release notes, and self-service enablement
  • Lead productive meetings, workshops, and requirements gathering sessions, translating complex technical concepts into business terms
  • Stay current with Workday and related HR technologies to recommend and implement best-in-class solutions
  • Identify and recommend key technologies to support and improve business processes across the people organization

Requirements:

  • 3+ years of people management experience in IT, HR Systems, or a related field
  • 2+ years of hands-on experience with Workday configuration, security, and reporting across multiple modules
  • Strong background in HR, IT, or related fields, with deep knowledge of Workday business process framework, calculated fields, EIB, and integrations
  • Experience managing teams responsible for Workday and other HR application portfolios, including system integrations and vendor partners
  • Experience developing multi-year technology roadmaps and strategic planning for Workday and other enterprise HR applications, with familiarity with AI tools and their application in HR systems automation and process improvement
  • Excellent communication, stakeholder management, and problem-solving skills, with the ability to speak “HR” and translate between technical and business stakeholders
  • Experience working in a SaaS or publicly traded company environment

Nice to have:

  • Hands-on expertise with Workday security, business process framework, calculated fields, EIB, and core reporting
  • Familiarity with compliance and controls such as SOX, GDPR, and data privacy practices as they relate to Workday
  • Bachelor’s degree in Computer Science, Information Systems, Human Resources, or a related field, or equivalent experience
What we offer:
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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