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At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Responsibility
Leading The Process Leaders/Process Stewards In Planning, Defining, Developing, Testing, Documenting, Analyzing Results And/Or Implementing Process Improvement And Process Reengineering Opportunities
Leading And Supporting Business Process Activities And Methods To The Super Process Leaders/Process Steward
Leading Team Activities, Deliverables, And Issue Resolution
Leading Key Activities Including Data Collection, Metric Definition And Analysis, And Root Cause Analysis
Supporting Development And Evolution Of Hcsc Business Process Management Methodology Identifying Best Practice Standards, Guidelines, Procedures And Tools For Analyzing, Designing, And Implementing Business Process Initiatives
Ability To Travel.
Requirements
Bachelor’s degree and 8 years of experience in health care quality improvement, health care accreditation, health care operations, or combination thereof OR 12 years of experience in health care quality improvement, health care accreditation, health care operations, or combination thereof, including 8 years of experience in the health insurance industry with large, multi-state payer(s)
3 years of leadership or management experience
Experience with Continuous Quality Improvement (CQI) concepts, Strategy, and Change Management concepts
Experience with external accrediting agency requirements (i.e., NCQA, URAC, AAAHC) and history of success in achieving accreditation
Experience providing support to senior-level staff in process re-engineering and strategic problem-solving
Analytical skills and negotiation skills
Verbal and written communication skills including leadership skills, organizational skills and detail-orientation, interpersonal skills, consensus building skills, professional presentation skills and decision-making skills
Experience preparing documentation for auditors or project management
Knowledge and understanding of the health care industry and regulatory requirements
Experience writing policies and procedures
Written and verbal communication skills
Ability and willingness to occasional travel.
Nice to have
Payment integrity operational processes and strategy