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Sr. Manager, Media and Marketplace

sweetgreen.com Logo

Sweetgreen

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Location:
United States , Los Angeles

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Category:
-

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Contract Type:
Not provided

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Salary:

140000.00 - 160000.00 USD / Year

Job Description:

At Sweetgreen, growth is about more than demand, it’s about how, where, and why customers choose us. As Manager, Marketplace & Media, you’ll play a critical role in shaping how Sweetgreen drives incremental traffic and transactions through third-party marketplaces and paid media, while protecting brand integrity and long-term business health. This is not a traditional performance marketing role. It’s a hybrid growth position that sits at the intersection of marketplace strategy, paid media, analytics, and cross-functional execution. You’ll own day-to-day performance across delivery platforms and paid channels, while serving as the primary marketing lead for both marketplace partners and our media agency. You are both strategic and executional - equally comfortable building a POV on incrementality and CAC as you are managing agencies, negotiating platform opportunities, and optimizing performance in real time.

Job Responsibility:

  • Paid Media Strategy & Agency Leadership
  • Own paid media investment decisions and performance outcomes, including budget allocation, channel mix, efficiency, and incremental impact across all media levers
  • Act as the primary internal owner of Sweetgreen’s media agency relationship, ensuring clear briefs, strong execution, and accountability to performance goals
  • Translate business and campaign objectives into actionable media strategies across paid social, search, and marketplace media
  • Review, pressure-test, and approve media plans with a strong POV on efficiency, reach, and incremental impact
  • Partner with the agency to identify testing opportunities, optimize spend, and evolve strategy based on performance learnings
  • Marketplace Strategy & Partner Management
  • Own Sweetgreen’s performance across third-party delivery platforms (e.g., Uber Eats, DoorDash, Grubhub), including traffic, sales, customer metrics, and ROI
  • Serve as the day-to-day marketing lead for marketplace partners, managing relationships, negotiations, and joint planning
  • Lead planning and execution of marketplace promotions, exclusives, and tests from concept through post-analysis
  • Partner with Analytics to measure incrementality, avoid cannibalization, and continuously optimize marketplace investment
  • Growth & Experimentation
  • Design and run test-and-learn initiatives across marketplaces and paid media to unlock incremental growth
  • Evaluate new formats, value constructs, bundles, and platform mechanics
  • Synthesize results into clear recommendations to scale, iterate, or sunset initiatives
  • Cross-Functional Integration
  • Partner closely with Finance to ensure marketplace and media programs meet margin and ROAS goals
  • Collaborate with Brand, Menu, Analytics, Culinary, Ops, Supply Chain, and Tech teams to ensure initiatives are executable and aligned with the broader calendar
  • Serve as the connective tissue between external partners and internal teams, keeping workstreams moving with clarity and urgency
  • Measurement & Communication
  • Own performance reporting and insights across marketplaces and paid media
  • Communicate results, learnings, and recommendations clearly to senior stakeholders
  • Help build repeatable frameworks and best practices that scale beyond individual campaigns

Requirements:

  • 5–7 years of experience in media buying, growth marketing, performance marketing, or marketplace management
  • Experience working with media agencies and managing paid media programs for offline and online brands to drive topline business results at scale
  • Experience partnering with or managing third-party marketplaces
  • Strong analytical skills with experience evaluating media measurement, ROI, attribution and incrementality
  • Clear, confident communicator with strong project management skills
  • Food, retail, e-commerce, tech or mission-driven brand experience a plus

Nice to have:

Food, retail, e-commerce, tech or mission-driven brand experience a plus

What we offer:
  • Highly competitive pay + bonus plan
  • Three different medical plans to suit your and your family's needs
  • Dental and Vision insurance
  • Flexible PTO plan
  • 401k program
  • Employee HSA and FSA
  • Complimentary greens
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative team of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Free sweetgreen swag
  • 401k Plan
  • Paid Family Leave
  • Free Greens
  • Dog-Friendly Office
  • Unlimited Vacation
  • Office Snacks Galore
  • Community Impact Hours
  • Work-Life Balance
  • Career Development

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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