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Sr Manager Insurance Product Management

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T-Mobile

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Location:
United States , Bellevue ▼

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Category:
Insurance

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Contract Type:
Not provided

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Salary:

140500.00 - 253500.00 USD / Year
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Job Description:

The Senior Manager, Product Management for device protection will lead a team of product managers responsible for executing the vision, design, experience and product roadmap for one of the largest and most complex products in our portfolio. This role requires a well-rounded leader who brings together visionary thinking, strategic rigor, strong analytical skills, deep customer empathy, strong partner management and disciplined execution. The Senior Manager is ultimately accountable for the end-to-end product and service experience, spanning customer journeys, product and service design, requirements definition and delivery, technical feasibility alignment with IT, engineering & vendors, funding and investment planning, product launches. The role also owns outcomes like product performance, customer satisfaction, cost management, and partner/vendor effectiveness. Success requires a strong understanding of both the commercial and operational levers of the business, as well as the ability to navigate complexity at scale.

Job Responsibility:

  • Own the end-to-end product lifecycle for Device Protection, from product vision through execution, launch, and ongoing optimization.
  • Lead and develop a high-performing team of Product Managers, Product Owners, and Managers, including hiring, coaching, and talent development.
  • Drive cross-functional collaboration with Engineering, IT, Finance, Accounting, Legal, Marketing, and Distribution partners across Postpaid, Metro, and Business channels.
  • Serve as the primary product leader for external vendor and partner relationships, aligning them to the product vision, service journeys, and strategic roadmap.
  • Operate effectively within a highly regulated environment, maintaining a strong understanding of applicable regulations, industry standards, and compliance requirements.
  • Support P&L objectives through deep cost awareness, thoughtful tradeoff decisions, and contracts that align with technology evolution and GSMA standards.
  • Ensure product experiences are customer-centric, simple, scalable, and differentiated, while balancing speed, quality, and risk.
  • Track and optimize product performance metrics, including financial outcomes, customer satisfaction, and operational efficiency.
  • Own Product Vision, Strategy, and Roadmap
  • Lead Product Execution and Delivery Excellence
  • Drive Cross-Functional Alignment and Operating Rhythm
  • Lead and Develop a High-Performing Product Organization
  • Own Vendor Strategy, Partnerships, and Accountability
  • Drive Customer Obsession and Voice of the Customer
  • Develop Industry Innovation & Industry Awareness, and Financial Stewardship
  • Also responsible for other Duties/Projects as assigned by business management as needed.

Requirements:

  • Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
  • Acceptable areas of study include Computer Science, Engineering, IT, Business Administration or equivalent experience.
  • 10+ years of relevant Product Management experience in an agile product development environment.
  • 4 – 7 years’ experience managing teams of 5 or more resources in direct reporting relationship in Product Management organization.
  • Product Lifecycle Management : Experience in delivering large and complex business/technology initiatives.
  • Communication : Proven ability to communicate with Leadership effectively, while employing a high degree of collaboration and influence
  • Excellent written and verbal communication skills with ability to present complex technical information in a clear and concise manner to a variety of audiences including executives and non-technical leaders.
  • Business Analytics: Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data.
  • Agile Project Management: Experience with Agile backlog/project management tools.
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • competitive base salary and compensation package
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • access to free, year-round money coaches
  • annual bonus or periodic sales incentive or bonus
  • medical, dental and vision insurance
  • flexible spending account
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
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