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The Senior Manager, Global Expense and Corporate Card Strategy is responsible for executing Amgen's strategy for its Expense Reimbursement and Corporate Card Administration programs. In this role, the Senior Manager ensures alignment with enterprise priorities while maintaining effective governance, driving technology enablement, and fostering strong internal and external partnerships.
Job Responsibility
Execute the strategy for the global expense reimbursement and corporate card administration programs, aligning operational outcomes with Amgen's financial, operational, and compliance goals
Own the Global Expense Reimbursement and Corporate Card Policy, maintaining governance standards and driving policy evolution in response to business and regulatory changes
Serve as the business owner of the SAP Concur and Expense Audit platforms, directing the internal product team's priorities and the product roadmap with a focus on automation, scalability, and end-user satisfaction
Oversee and develop a US-based team responsible for executive engagement, implementation of strategic initiatives, and administration of SAP Concur
Manage key vendor relationships, including SAP Concur, American Express, and Oversight Systems, ensuring strong performance, innovation, and timely resolution of escalations
Collaborate cross-functionally with Finance, Information Systems, Compliance, Audit, and Human Resources, enhancing audit readiness and the timeliness of response to emerging disruptions, as well as program effectiveness
Leverage program data and vendor insights to recommend and implement process enhancements, automation opportunities, and improvements to user experience
Collaborate with the T&E Operations Lead to manage escalation of expense report audit findings, ensuring timely resolution and adherence to company policies
Support the development and implementation of system controls and process enhancements to strengthen compliance and reduce risk
Contribute to ongoing improvements in T&E systems, tools, and workflows to optimize performance and user experience
Engage regional/functional leadership related to the Global Program and the local T&E policies
Lead Concur new country implementation and configuration
Support affiliates' T&E audit corrective actions
Support Corporate Audit in T&E data collection, policy applications, investigations, etc.
Requirements
Doctorate degree and 2 years of relevant experience
Master's degree and 4 years of relevant experience
Bachelor's degree and 6 years of relevant experience
Associate's degree and 10 years of relevant experience
High school diploma / GED and 12 years of relevant experience
Nice to have
Master's degree in Accounting, Finance, or Business Administration
Proven success leading a global service-delivery program, such as Travel & Expense, Accounts Payable, Payroll etc.
Experience administering SAP Concur, Emburse Chrome River or another financial system, such as SAP Ariba, Workday Payroll, etc.
Knowledge of risk and control frameworks, auditing standards, and compliance requirements
Experience owning a global policy, preferably financial in nature
Excellent interpersonal and communication skills, both written and verbal
Strong project management skills and ability to drive cross-functional initiatives
Ability to work independently in a fast-paced, global environment with shifting priorities