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Zapier is hiring a Sr. Sales Manager to join our Sales and Customer Success org. In this role, you’ll lead the Enterprise Sales team responsible for selling Zapier’s AI Orchestration platform offerings to customers across the globe. The Enterprise Sales team targets customers who have between 1-5k employees and is responsible for net new logos and expansion. A successful Sr. Sales Manager has demonstrated success as both a seller and leader, and takes ownership for the outcomes of the sales program.
Job Responsibility
Lead a team of Enterprise Account Executives focused on net new logo acquisition and account expansion
Own revenue targets and the pipeline discipline to hit them
Recruit, hire, and develop strong enterprise sellers through structured deal reviews, direct coaching, and deliberate feedback that changes behavior
Partner cross-functionally with Solutions Architecture, Customer Success, Product, and Marketing to move complex, multi-stakeholder deals
Build and maintain executive-level relationships with key accounts, moving customer conversations from workflow automation to AI transformation business case
Drive pipeline management and revenue forecasting with precision using HubSpot and data-informed judgment, not gut feel
Translate enterprise customer needs into product feedback that shapes the roadmap
Be the internal voice of the accounts you’re winning
Contribute to enterprise sales strategy by refining playbooks, improving process, and helping us scale from the ground up
Actively use AI tools in sales workflows — for pipeline analysis, deal preparation, and customer research — and build that expectation into your team’s culture
Requirements
8+ years of SaaS sales experience
Preferred focus on horizontal platforms, AI tools, or automation solutions
Consistent quota attainment
3+ years leading high-performing enterprise sales teams, ideally in a fast-growing or start up environment
Track record closing and leading large, multi-stakeholder enterprise deals, typically $100K+, with a consultative and value-driven approach
Comfortable speaking to both technical and business audiences: integrations, APIs, compliance, scalability, and the business case they enable
Operationally strong
You manage pipeline rigorously, forecast accurately, and make decisions from data
You’ve built in ambiguous environments
You don’t need a defined territory or a handed-down playbook to perform
Deeply curious about AI and automation
Strong communicator
You align internal stakeholders and build credibility with executives across customer organizations
You’ve thought about how automation and AI change enterprise buying behavior, and you have a point of view on it