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Uber Logo Uber · Human Resources

Sr Manager, Employee & Labor Relations

Netherlands, Amsterdam · Job Posted April 22, 2026
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Job Description

As part of Uber’s Employee and Labor Relations (ELR) team, our case management team clears the path to an empowered employee experience by fostering a healthy and productive culture. We do this by working directly with our employees to help them navigate workplace conflict and issues related to misconduct. Uber’s ELR team takes action on employee concerns using a restorative approach to case management.

Job Responsibility

  • Manage a team of regional ER Partners within the standards of ELR’s core competencies, timelines and global process
  • Manage a full caseload within our global process involving interpersonal conflict and/or allegations of misconduct (e.g. harassment, discrimination, bullying, retaliation, etc)
  • Analyze context, facts and documentation gathered within ELR’s case management process to develop balanced recommended actions that address any misconduct and restore damaged relationships
  • Facilitate restorative conversations (mediated discussions) between employees with an emphasis on outcomes that repair workplace relationships
  • Maintain confidential records within a shared case management tool
  • leverage the case management tool to identify themes affecting employee groups or subgroups and develop a measured response related to trends
  • Foster action-oriented relationships with HR, Employment Legal and and business leaders at all levels
  • Actively support, or lead, ELR priority projects

Requirements

  • 3+ years of people management experience within the Employee and Labor Relations speciality
  • Undergraduate Degree and a minimum of 7 years of experience in employee relations case management, mediation or human resources
  • additional years of experience awarded for relevant advanced degrees (e.g. Juris Doctor, Graduate Degree in Counseling or Mediation, etc)
  • Demonstrated case management skills to include: planning, organization, attention to detail and ability to deliver multiple tasks or competing priorities within a time-sensitive environment
  • Advanced written and verbal communication skills
  • must be an impactful and persuasive communicator at all levels of the organization

Nice to have

  • Direct experience with Restorative Practices, Restorative Justice or similar interventions such as Mediated Discussions, Community Circles and Actions Plans focused on harm reduction
  • Significant case management (workplace investigations) capabilities paired with a thorough understanding of HR principles, concepts, policies and standards
  • The ability to manage multiple teammates across a global ELR team and work independently to drive results at a high-level without day to day supervision
  • Professional proficiency in English and any additional EMEA languages (written and verbal)
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