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Sr Manager, Digital Product (Salesforce)

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

118450.00 - 236900.00 USD / Year
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Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. CVS Business Unit: Signify Health. Logistics and Travel: US, Remote Position with some travel. Signify Health is transforming how care is delivered by bringing essential health services into the home and enabling care beyond traditional settings. As we continue to expand our service offerings, we are seeking a Senior Manager, Digital Product to support the strategy, development, and delivery of Salesforce-based solutions across our healthcare organization.

Job Responsibility:

  • Contribute to product vision and roadmap development while owning execution across the full product lifecycle
  • Partner closely with clinical, operational, and technology teams to deliver scalable, data-driven solutions across Salesforce (Health Cloud, Service Cloud, Data Cloud/Data 360, Marketing Cloud, Field Service/Home Health), Snowflake, and other internal and third-party platforms
  • Lead product discovery efforts, including stakeholder interviews and workflow analysis
  • Evaluate opportunities using business value, user impact, and technical feasibility
  • Identify risks, dependencies, and opportunities to improve product performance and scalability
  • Own execution across the product lifecycle, from requirements through launch and iteration
  • Translate business needs into clear user stories, epics, and acceptance criteria
  • Manage and prioritize the product backlog in Jira in partnership with engineering and business stakeholders
  • Coordinate and support user acceptance testing (UAT) to ensure solutions meet defined requirements and outcomes
  • Coordinate vendor-related activities, including procurement timelines, dependencies, and deliverables
  • Collaborate across product, operations, clinical, and technology teams
  • Communicate product direction, timelines, and tradeoffs clearly to stakeholders at all levels
  • Facilitate working sessions and demos to drive alignment and transparency
  • Advocate for user-centered design and intuitive workflows
  • Partner with stakeholders to support go-to-market efforts, training, and change management
  • Gather and synthesize user feedback through pilots, testing, and ongoing engagement
  • Contribute to end-to-end solution design across Salesforce and integrated systems
  • Analyze and improve business processes to drive automation, efficiency, and consistency
  • Ensure solutions align with healthcare compliance, security, and data governance standards

Requirements:

  • 7+ years in product management or related roles
  • Experience delivering digital products on Salesforce platforms (e.g., Service Cloud, Health Cloud)
  • Demonstrated strength in product delivery, business analysis, and stakeholder collaboration
  • Experience working in agile environments with cross-functional teams
  • Proficiency with Jira for backlog and sprint management, including writing and refining user stories
  • Strong analytical, problem-solving, and communication skills

Nice to have:

  • Experience with Health Cloud, Data Cloud/Data 360, and Marketing Cloud
  • Background in healthcare or regulated environments
  • Salesforce certifications
What we offer:
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Bonus, commission or short-term incentive program
  • Equity award program

Additional Information:

Job Posted:
April 24, 2026

Expiration:
April 30, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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