Sr Manager, Diagnostic and Preventative Service Program Delivery, CVS Health

CVS Health

Location:
United States, Texas

Category:
Consulting

Contract Type:
Employment contract

Salary:

67900.00 - 182549.00 USD / Year

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Job Description:

As a Sr. Program Manager of Diagnostics and Preventative Services (DPS), you will be responsible for developing and managing strategic programs focused on new service enablement within the Signify New Visit and DPS line of business. This role requires partnership with cross-functional teams to define program scope, objectives, and end-to-end operational launch strategy, develop performance targets, establish project plans, manage deliverables within set timelines, lead cross-functional team meetings, and manage program communications to Signify Health executive leadership.

Job Responsibility:

Partner with Product team counterparts to represent Operations team objectives and considerations through business case creation and approval for new product development opportunities
Establish program scope, objectives, success criteria, and develop phased implementation and growth plans to meet program goals within set timelines
Employ strategic thinking with a demonstrated ability to convert conceptual ideas to practical solutions that deliver results
Establish success metrics, including clearly defined and documented KPIs
Build project teams and program operating structures
effectively manage cross-functional teams to deliver on program goals
Create standard project artifacts such as project charters, communication plans, requirements documents, project plans/timeline, and performance reports
Ensure exceptional working relationships with key stakeholders at all levels
Review and monitor operating metrics trends and results
partner with Analytics to obtain new or updated visibility into data when necessary
Manage program issues and risks as they arise
prioritize, evaluate, and solve complex problems including internal and external escalations
Develop scalable SOPs for Operations teams to support program expansion and scale enablement
Manage all written and verbal program communications to a broad range of stakeholders and executive leadership level
Run program retrospectives to surface process improvements to program management processes

Requirements:

6+ years professional experience with 4+ years of program or project management experience, preferably within a Healthcare Organization or Operations function
Bachelor’s degree in Business, Supply Chain Management, Operations Management, Finance, or related field
Demonstrated ability owning program strategy, end-to-end management of program/project lifecycles, and delivery of demonstrated business results for highly strategic initiatives
Demonstrated ability leading and owning highly cross-functional programs within set timelines
Advanced skills in MS Office or Google Suite
specifically MS Excel, MS Word, Google Sheets, and Google Docs
Adept with technology
Ability to travel up to 10% (if not located in the DFW Metro)

Nice to have:

Experience with project management and workflow tools like Asana, Jira, Confluence, or Lucid Chart
Project Management Professional (PMP) certification is a plus
Experience managing change and maintaining excellent relations with executives, customers, Operations and Product Management staff at all levels
Strong written and verbal communication skills to various audiences, including executive leadership level
High emotional intelligence, including the ability to convey complex ideas in a clear, concise manner both verbally and in writing to various levels of leadership
Self-starter with the ability to work through ambiguity who thrives in fast-paced and multifaceted environments and is able to deliver within defined timeframes

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access

Additional Information:

Job Posted:
November 03, 2025

Expiration:
November 08, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Sr Manager, Diagnostic and Preventative Service Program Delivery