Sr. Manager de Riesgo y Control

• Support the assessment the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
• Help drive and manage controls enhancements focused on increasing efficiency and reducing risk
• Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies
• Help assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
• Collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
• Participate in issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures
• Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations of senior management, Board, and Regulators
• Participate in the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
• Actively participate on the detection, prevention and solution proposals for Risk identified as a result of a Major Incident (MIM), as well as review of existing processes and regulatory concerns
• Promote and follow up on remediation tasks keeping in mind the MCA being impacted as well as the implication of the decisions made (on regulatory, compliance and technological aspect)
• Analyze and investigate on operational losses, it’s the root cause, contributing factors, ownership, and accountability according to the internal processes, standards and policies
• Observe on new trending or emerging risks that may be related to or in which the Bank is subject to have an impact, and act as change agent in front of the different business / technical areas to identify missing controls, gaps and create/improve existing processes
• Actively observe and promote the compliance on all levels of the IT organization, pushing towards a more controlled business environment in which by nature risk are part of the conceptualization
• Document and deliver all requirements to fulfill the processes assigned to the R&C team (Risk Assessments, Control Assessments, Cross Border, Regulatory notices (CNVB & Banxico), etc.)
• Prepare materials for presenting to different committees (Local/Global BRCC, Operational Risk Forum (ORF), Technology Risk Appetite, etc.)

• Minimum of 8-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
• Ability to identify, measure, and manage key risks and controls
• Strong knowledge in the development and execution for controls
• Proven experience in control related functions in the financial industry
• Proven experience in implementing sustainable solutions and improving processes
• Understanding of compliance laws, rules, regulations, and best practices
• Understanding of Citi’s Policies, Standards, and Procedures
• Strong analytical skills to evaluate complex risk and control activities and processes
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
• Experiencia manejando equipos multidisciplinarios
• Conocimientos en gestión y performance

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