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The Sr. Manager, Conferencing Technologies will provide leadership and oversight of BioMarin’s conference rooms and related technologies, and is based at the Corporate HQ in San Rafael, CA. The Sr. Manager, Conferencing Technologies will have a hybrid team of full-time and contract personnel and will be responsible for these technologies and services in a global capacity. The Sr. Manager, Conferencing Technologies is responsible not just for keeping conference rooms running, but for ensuring that meeting technologies align with business needs, scale globally, and deliver a seamless experience for employees and executives.
Job Responsibility:
Technology & Infrastructure Management
Operations & Maintenance
User Experience & Support
Governance & Compliance
Strategic & Financial Oversight
Collaboration & Leadership
Requirements:
Oversee audio-visual systems (displays, projectors, microphones, speakers, cameras)
Manage video conferencing platforms (Zoom, Teams, Webex, etc.) and ensure interoperability
Ensure network readiness (bandwidth, QoS, security) for high-quality calls
Standardize room setups across offices for consistency and ease of use
Evaluate and implement emerging collaboration technologies (AI transcription, smart whiteboards, room sensors, digital signs)
Develop and enforce preventive maintenance schedules for AV equipment
Troubleshoot technical issues quickly to minimize meeting disruptions
Maintain an inventory of conferencing equipment and manage lifecycle replacements
Coordinate with vendors for support contracts, upgrades, and repairs
Provide training and documentation so employees can confidently use the technology
Offer live support for high-stakes meetings (executive briefings, board meetings, investor calls)
Gather feedback from users to improve room usability and reliability
Ensure accessibility features are available (captioning, assistive listening devices)
Define standards and policies for conferencing technology use
Ensure compliance with data security and privacy regulations (especially for recorded meetings)
Maintain audit trails for system changes and usage where required
Align conferencing solutions with corporate IT governance and cybersecurity frameworks
Manage the budget for conferencing technologies (hardware, software, licensing, support)
Negotiate with vendors for enterprise-level contracts
Track ROI and utilization metrics to justify investments
Plan for scalability as the company grows or adopts hybrid work models
Partner with IT, Facilities, HR, and Security to ensure seamless integration of room technologies
Lead a team of AV/IT specialists or coordinate with external service providers
Stay current with industry trends (e.g., Microsoft Teams Rooms, Zoom Rooms, AI-driven meeting assistants)
Act as the executive liaison for conferencing technology strategy
What we offer:
discretionary annual bonus
discretionary stock-based long-term incentives
paid time off
company-sponsored medical, dental, vision, and life insurance plans